Button Y Smartphones blackBerry on my blackberry 9930 fell

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• BlackBerry Smartphones Blackberry 9930 - Blackberry Presenter

  I tried to download the software for the blackberry presenter in my blackberry 9930. Soon they send me the link, I get a notice that my device (smartphone) does not respect the requiretment of system to support blackberry presenter software... How is that possible? I called my cell phone provider and blackberry. Is THAT RIM has not develop add to this two device be pair?

  I have therefore posted in http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Blakcberry-9930-Blackberry-Presenter/...

• BlackBerry Smartphones BlackBerry 9930 world / "BOLD"

  I have a Bold 9930.  I need to download an app for my vehicle.  When I click on the BlackBerry App World icon, he says: "to continue using BlackBerry App World, you need to upgrade your current version.  "For more information, please visit www.blackberry.com/appworld/support."  Below that is a button "Upgrade".  When I click it, it takes me to the BlackBerry World page where appears an 'Upgrade' button today  When I click on this button, the following message appears: "sorry, your session has expired.  Please close all browser windows and then return to the home page. "However, I don't have to open browser windows.  Help, please.  Thank you

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB32113 When you try to update the BlackBerry App World storefront via the BlackBerry browser, the following error is displayed. "I'm sorry your session has expired.". Please close all browser windows and then return to the home page to start again"

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Tones alert to transfer to Smartphones blackBerry 9930 to Q10

  Recently, I have activated and configured my Q10. I tried (many times) transfer my tones to alert my 9930 to Q10. The problems are: A) that all my alert tone are set to read-only and B) I can't access it from the office or simply through a search of my phone software. Help me please! New ringtones are so boring and limited. I tried to download the old tones from the Crackberry page, but they only have half of the tone I want.

  You can download OS 7 ringtones here:

  http://forums.CrackBerry.com/BlackBerry-ringtones-F15/original-BlackBerry-OS4-x-OS7-1-ringtones-noti...

  You can download a bunch of BB10 ringtones here. These come from the BB10 device but hidden. Someone all the excerpts and posted all 200 of them:

  https://Mega.co.nz/#! FE0wFKgB! 7SgFiME3JEzBvseK7MOD3pwgzAe7T0ByM2DifogxCQg

• Button Menu Smartphones blackBerry Curve 8530

  It's a bit irritating when I'm on the home screen or in an application and press the menu button (of which one with the Blackberry logo), I get a series of application on the screen icons and not list of menu that I want to. After hitting the button ' End/Power Off' a few times and then press the menu button again, I'll get the menu list 7 out of 10 times.

  What the chain icons hope to accomplish and how to prevent them from appearing in the future?

  Close or exit the Menu... always. Otherwise let the app to decide what to do... many will stay resident and consume resources even if you do not use them at this time.

• Problem blackBerry Smartphones Blackberry 9930 sms

  I own the Blackeberry 9930 and a month ago I discovered that I could not send text messages even if I could receive. I called my ISP to complain and they advised me to check the sms center and fix the adjustment if necessary. I tried to trace this tool parameters setting but did not have option. He has simply disappeared. I'm really upseteven frustrated because I can't reply to the sms I receive. Such an attempt gives me the message "unidentified Subscriber.
  Can someone advise me or offer a solution to this problem. Today, I went down the legacy of software to the previous version in the hope that the missing function will be recovered... but nothing has changed.
  I hope I get feedback as soon as possible

  Have you tried to get a free SIM card of your mobile operator Exchange?

• Volume buttons on Smartphones blackBerry music player problems

  Greetings,

  Buttons control volume on my Storm 9530 will not change the volume, they only advavce the player to the next or previous song. The problem is with the media player like the volume button work properly with Pandora

  Did someone of another experiancing this issue?

  Fix... Light moves changed the volume, more heavy taps advance to the next song.

• Smartphones blackBerry 9930 - clock Question

  Hello

  I use my BB9930 for the work.  I just noticed that the clock has a moment in the lower right corner (10:00) with a red symbol beside him.  It is not the alarm, the alarm is disabled.  When the alarm is turned on, it shows the alarm time in the lower left corner of the symbol of the Red alarm next to him.

  Can someone tell me what the time displayed in the lower right and how can I turn it off?

  Thank you

  Thanks for the quick response J Sanders.  Now that you post which, according to me it does not match the shape of the icon of my calendar.  I gon through my calendar and only found alerts in a place that had a check mark in it.  I removed and I still get the Red calendar icon in my clock.  There are other parameters to check?  Here is where I found this:

  Calendar:

  Menu > options > calendar view and Actions > Actions

• My Smartphone blackBerry curve fell into a glass of coffee

  My curve fell into a cup of coffee... I skipped my phone and then let it dry rice for a day or two... I tried to turn it on and only the red light came.  I can plug it into the load and I got a picture of a battery by lightning through the picture of the battery... What does that mean?  Do I need to get a new battery?

  I guess you removed the battery for the drying of the unit? The battery icon with the bolt of lightning through it must appear only when the unit is charging. Give him half an hour to load and test it.

  Tony

• BlackBerry smartphones with a problem with blackberry 9930

  Pls I wiped my blackberry 9930 model: RDU71CW. IC:2503 A-force of RDU70CW and I check d version of d phone before wiping, nd now all d OS have download refused to work, I don't know what OS paticula I need to download for phone d Please help me here is my [deleted] mail, before ringing that I can use to download a better OS for phone d since I can't check the version d anylonger I BBSAk v1.9.2 installed with the blackberry desktop software, I d charger too, but wen I tried to load d OS I downloaded, I get an error information, saying: the Blackberry Desktop Software doesn't have a Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator.

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Blakcberry blackBerry 9930 Smartphones - Blackberry Presenter

  I tried to download the software for the blackberry presenter in my blackberry 9930. Soon they send me the link, I get a notice that my device (smartphone) does not respect the requiretment of system to support blackberry presenter software... How is that possible? I called my cell phone provider and blackberry. Is THAT RIM has not develop add to this two device be pair?

  I went to http://us.blackberry.com/smartphones/accessories/presenter/
  and check the compatible BlackBerry smartphones list.  The 9930 isn't there.

  

• Smartphone data plan (BBM, navigation and Blackberry Protect) blackBerry stops working on Blackberry 9930

  Hi I was using my Blackberry 9930 for a little over a year now, with the same data plan.

  A few days ago my laptop could not start, so I reinstalled my OS. However after successful relocation, I met a problem to access the surveys BBM, browser and Blackberry Protect.

  Wifi, browser and Appworld are fine (BBM and Blackberry Protect not fine).

  However, when I turn off my wifi, I get this.

  

  Check the service book, I noticed many missing articles...

  

  Please note that these are ALL the elements, nothing more to scroll down for.

  I noticed there is an additional element in Options > device > advanced system settings: i.e. the enterprise activation

  

  Click to open the Enterprise Activation (I also get this window when I open the mail setup), I come to the page of connection probably BES.

  

  Other messages, I understand that this could be the it policy. I've done many factory reset, via DM directly, via the command prompt using the loader/nojvm command and /resettofactory

  Things I did without success:

  -Full Wipe and reinstall operating system (7.1.0.580, 7.1.0.755 and 7.1.0.991)

  -Remove the policy with the above methods

  -Record of Routing Table, locally on the host's phone and asking the carrier to do so.

  -Access my site of carrier (telkomsel.blackberry.com) of the pc and return Service directories.

  Things to note:

  -Emails are working properly, can send and receive without wifi

  -Browser and Appworld are fine, only when the wifi is enabled

  -Change SIM on another blackberry, my data plan works perfectly

  -If I add a contact (phone B) through BBM surveys, phone B receives the request. However when a phone B accepts, nothing happens.

  -L' opposite is not true. Phone B please, my phone receives no notification.

  My career was told that my PIN code may be suspended/compromised, is it possible? and how should I proceed if it is true?

  Please advice and much appreciated.

  Thanks for the clarification.

  Linsner wrote:

  My carrier checked on my code PIN and IMEI on the Blackberry Administration Site and showed me a report saying that my phone has been blocked or suspended.

  The carrier States that I have to bring this matter to Blackberry since:

  1. I did not buy the handset of them (carrier)

  2. they have proved that my data plan works when the SIM card is transferred to another handset.

  Assuming that the suspension of the SPINDLE is true, nobody knows how should I proceed?

  Indeed, the situation is delicate. The support service is always the responsibility of the carrier, because they are the entity that provides services. But subsidies related to the device falls to the original place of purchase, or an entity to which they have assigned to your supported devices. When the unit was purchased elsewhere, the service provider can refuse support for issues related to the device. And it seems that your service provider is to determine it's a question related to the device rather than a question related to the service. I don't know if this conclusion is correct or not... I tend to interpret your situation as related to the service, rather focus on the device, but I have not seen the 'rules' that they must follow to do this.

  As such, your next step would be to contact the Manager of your support related to the device. Maybe it's your place of origin of the purchase, a service centre or other entity... it varies depending on the region, and I have no idea of what the device-support model is made for you. If you are unsure, contact your original purchase for orientation.

  If all goes well, they will be ready to take your case and it degrades to the BlackBerry without cost to you. I can't say whether they will be or will not be. Sometimes, when issues come and the two types of support (device and service) are not provided by the same entity, there may be a tendency for each to blame others, unfortunately, leaving the end user without recourse, but to continue to try to climb with both entities until you reach someone who will be willing to take responsibility and provide the necessary climbing.

  There is something called incident support, but it costs to just ask the original question, since you are not through support contracts that are in place. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  There is also this link, but I can't vouch for its usefulness because I've never needed to use it and reports in our community here indicate mixed results. But you can try:

  • https://www.BlackBerry.com/technicalsupport/index.do?ft=generic

  Good luck!

• BlackBerry Smartphones turn off all tones of button on the Blackberry Curve 8330

  Is there a way to disable all button on the Blackberry Curve 8330 tones so that when you dial numbers you do not hear a noise?  The only thing I see is to transform the key tone on what makes all the keys make a noise.  I want to be able to dial a call without hearing the key tones.  Is it possible to do it on this phone?  Thank you.

  Hello jhnstn33. In the most recent device software if your profile is silent, silent, or vibrate then you won't get the tones when you dial a number. I don't know if this has changed in 4.5 or 4.6. What software version are you running? You can find under Options | Everything.

• BlackBerry Smartphones Blackberry Priv bricks during update MM

  Hello everyone,

  As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

  As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions: http://global.blackberry.com/en/support/smartphones/blackberry-PRIV/reload.html

  I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

  Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

  Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

  Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

  So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

  Thanks in advance.

  OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

  In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

  -Low volume + button.

  -High volume + button.

  -All buttons pressed at the same time.

  But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

  The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

  Thanks to all the members of the BB community and have a nice day!