Problem blackBerry Smartphones Blackberry 9930 sms

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• BlackBerry smartphones with a problem with blackberry 9930

  Pls I wiped my blackberry 9930 model: RDU71CW. IC:2503 A-force of RDU70CW and I check d version of d phone before wiping, nd now all d OS have download refused to work, I don't know what OS paticula I need to download for phone d Please help me here is my [deleted] mail, before ringing that I can use to download a better OS for phone d since I can't check the version d anylonger I BBSAk v1.9.2 installed with the blackberry desktop software, I d charger too, but wen I tried to load d OS I downloaded, I get an error information, saying: the Blackberry Desktop Software doesn't have a Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator.

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphone data plan (BBM, navigation and Blackberry Protect) blackBerry stops working on Blackberry 9930

  Hi I was using my Blackberry 9930 for a little over a year now, with the same data plan.

  A few days ago my laptop could not start, so I reinstalled my OS. However after successful relocation, I met a problem to access the surveys BBM, browser and Blackberry Protect.

  Wifi, browser and Appworld are fine (BBM and Blackberry Protect not fine).

  However, when I turn off my wifi, I get this.

  

  Check the service book, I noticed many missing articles...

  

  Please note that these are ALL the elements, nothing more to scroll down for.

  I noticed there is an additional element in Options > device > advanced system settings: i.e. the enterprise activation

  

  Click to open the Enterprise Activation (I also get this window when I open the mail setup), I come to the page of connection probably BES.

  

  Other messages, I understand that this could be the it policy. I've done many factory reset, via DM directly, via the command prompt using the loader/nojvm command and /resettofactory

  Things I did without success:

  -Full Wipe and reinstall operating system (7.1.0.580, 7.1.0.755 and 7.1.0.991)

  -Remove the policy with the above methods

  -Record of Routing Table, locally on the host's phone and asking the carrier to do so.

  -Access my site of carrier (telkomsel.blackberry.com) of the pc and return Service directories.

  Things to note:

  -Emails are working properly, can send and receive without wifi

  -Browser and Appworld are fine, only when the wifi is enabled

  -Change SIM on another blackberry, my data plan works perfectly

  -If I add a contact (phone B) through BBM surveys, phone B receives the request. However when a phone B accepts, nothing happens.

  -L' opposite is not true. Phone B please, my phone receives no notification.

  My career was told that my PIN code may be suspended/compromised, is it possible? and how should I proceed if it is true?

  Please advice and much appreciated.

  Thanks for the clarification.

  Linsner wrote:

  My carrier checked on my code PIN and IMEI on the Blackberry Administration Site and showed me a report saying that my phone has been blocked or suspended.

  The carrier States that I have to bring this matter to Blackberry since:

  1. I did not buy the handset of them (carrier)

  2. they have proved that my data plan works when the SIM card is transferred to another handset.

  Assuming that the suspension of the SPINDLE is true, nobody knows how should I proceed?

  Indeed, the situation is delicate. The support service is always the responsibility of the carrier, because they are the entity that provides services. But subsidies related to the device falls to the original place of purchase, or an entity to which they have assigned to your supported devices. When the unit was purchased elsewhere, the service provider can refuse support for issues related to the device. And it seems that your service provider is to determine it's a question related to the device rather than a question related to the service. I don't know if this conclusion is correct or not... I tend to interpret your situation as related to the service, rather focus on the device, but I have not seen the 'rules' that they must follow to do this.

  As such, your next step would be to contact the Manager of your support related to the device. Maybe it's your place of origin of the purchase, a service centre or other entity... it varies depending on the region, and I have no idea of what the device-support model is made for you. If you are unsure, contact your original purchase for orientation.

  If all goes well, they will be ready to take your case and it degrades to the BlackBerry without cost to you. I can't say whether they will be or will not be. Sometimes, when issues come and the two types of support (device and service) are not provided by the same entity, there may be a tendency for each to blame others, unfortunately, leaving the end user without recourse, but to continue to try to climb with both entities until you reach someone who will be willing to take responsibility and provide the necessary climbing.

  There is something called incident support, but it costs to just ask the original question, since you are not through support contracts that are in place. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  There is also this link, but I can't vouch for its usefulness because I've never needed to use it and reports in our community here indicate mixed results. But you can try:

  • https://www.BlackBerry.com/technicalsupport/index.do?ft=generic

  Good luck!

• BlackBerry Smartphones Blackberry 9930 - Blackberry Presenter

  I tried to download the software for the blackberry presenter in my blackberry 9930. Soon they send me the link, I get a notice that my device (smartphone) does not respect the requiretment of system to support blackberry presenter software... How is that possible? I called my cell phone provider and blackberry. Is THAT RIM has not develop add to this two device be pair?

  I have therefore posted in http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Blakcberry-9930-Blackberry-Presenter/...

• Blakcberry blackBerry 9930 Smartphones - Blackberry Presenter

  I tried to download the software for the blackberry presenter in my blackberry 9930. Soon they send me the link, I get a notice that my device (smartphone) does not respect the requiretment of system to support blackberry presenter software... How is that possible? I called my cell phone provider and blackberry. Is THAT RIM has not develop add to this two device be pair?

  I went to http://us.blackberry.com/smartphones/accessories/presenter/
  and check the compatible BlackBerry smartphones list.  The 9930 isn't there.

  

• Auto of blackBerry Smartphones BB 9930 disabled when wireless mode is off

  I have a problem with my BB 9930. When I change wifi on off mode. My BB self off until I turned on the device and switch wifi on.

  What happen with my BB, someone give me a solution!

  I removed my battery and insert again. I got a notification: ' your device is not connected to the wireless network to enable your wireless connection, click on connect.

  

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Problem blackBerry Smartphones SMS alert

  Hello

  I have a blackberry torch 9860.It no more alerts not received text messages (SMS), I consulted the menu messaging and activated alerts in received messages (in all profiles) and still it does not give an alert when an SMS arrives and I have to manually access the SMS Inbox to see received messages.

  I'll also take the opportunity to ask, I don't have the blackberry package in my blackberry mobile. So I can't access the internet even if I connect to a Wi - Fi network?

  I thank all those who can help me.

  Try a battery pull to fix the SMS problem. With your phone, remove the battery and then replace it.
  You can always access the internet without BlackBerry data. Do a search for the Opera mini browser for surfing via Wi - Fi.

  See you soon.

• Smartphones blackBerry Email/SMS watched a problems

  I got my hotmail account synced to my BB 8330 Curve for several months, with no problems, but now, for some reason or other, I can see my e-mail address or SMS messages pop up, but when I click on them, they do not open. I went through this forum both options help, and I can't understand why they wouldn't open. Any help would be appreciated, thanks.

  Do this first, a simple reboot of the device: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Now try to re - opens an email.

• Problem blackBerry Smartphone email and SMS

  Hello

  I just got a Blackberry Pearl. I have it configured to receive my email. Now, there's an icon of e-mail and all the email go. BUT it also started to go in the folder is the repository for SMS text messages. If someone told me to go to the General options, select SMS and email inboxes and choose separate.  I did, but the net result that the SMS folder displays only my email and the email folder also shows my email.

  The only way to access my SMS Inbox is to select options menu, select display folder, and then select Inbox SMS which is a bit heavy.

  How can I fix that so my emails go to my e-mail folder and the SMS go to my SMS folder?

  Also is there a way to prevent the Blackberry to notify all my time, I get a new email. I'm fine with notification when I get a new SMS?

  Thank you

  Sandip

  Nope. The 'message' icon is not the icon of your text. When you hover over the icon text he say 'SMS and MMS' If you are some e-mail and sms are set to separate and you did battery pull start looking. The icon can found in your application folder according to your theme. Check everywhere. Also, click on the menu and select Show all if it is present. And only look look look. Let me know if you find it or not.

• Problem blackBerry Smartphone storm2 9550 sms?

  I can receive text messages, but I can't send SMS why?

  Hello!

  I suggest the following:

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your carrier for assistance.

• New blackBerry Bold Smartphones and the SMS Port problems

  

  I recently improved last night from my 9650 on Verizon, and whenever I do the discount to zero (battery and buttons) I get a pop up window that says SMS Port already in use.  This happens also with the card SIM do I do I wipe and finish then re-install at all?

  DJ

  It's a common error on the device who have installed more than one 'SMS port' asking to listen. Think of SmrtGuard, DexRex, PeekaWho, matrix of the alert, alert BlackBerry.

  Think, what applications did you use SMS messaging for a function?

  Here is some additional information.

  http://blog.dexrex.com/2008/11/SMS-port-0-learning-to-share.html

• Problem blackBerry Smartphones SMS messages

  Hello, all.  This question has probably answered elsewhere, but I couldn't find the thread.  I can't transfer most SMS messages on my 8330.  When I select a number to which I want to send a text message, nothing happens.  I have no problem of message transfer, I wrote; but, of course, messages I want usually forward are those who sent to me by someone else, and those I can't move forward.  I have spent at least a couple of hours on the phone with technical support and also reinstalled the operating system, but nothing has worked.

  Anyone have any ideas?

  Thanks in advance!

  Joe

  Well, the problem is resolved.  I called tech support today and they had me upgrade to version 4.5, which I didn't even know was available of the software.  Apparently, it came out in the last days.  In any case, I can now forward messages to anyone anywhere.

  Thank you very much for you reply to my messages and to help me think about the problem.  I don't know that I need help sooner!

  Joe

• Problems blackBerry Smartphones icon - icon shows I've got 9 emails - there is no emails in my box of reception, or missed calls

  I have the BlackBerry 9630 smartphone v4.7.1.40

  Recently, I went out of State and had not experienced this problem before leaving the State.  I was out in the glue and often not there where there was a signal to receive messages.  I noticed that my icon said: I have messages.  I saw a few and opened and deleted if necessary, however when I went back to the main screen, it says that I still had 7 messages.  There is no unopened messages or missed calls.  I looked in all the missed messages files and that you have not found a.  Is there a way I can reset my icons?  Is this a known bug?  My SMS icon and icon facbook work perfect so far.  Please advise?

  Try the method in this article to reset the icon

  http://www.BlackBerry.com/BTSC/KB14568

  Alternatively, you can try to perform a hard reset if you have not already. With the machine on, remove the battery for 30 seconds and replace it. See if the icon will reset once the device to finish starting up.

• Tones alert to transfer to Smartphones blackBerry 9930 to Q10

  Recently, I have activated and configured my Q10. I tried (many times) transfer my tones to alert my 9930 to Q10. The problems are: A) that all my alert tone are set to read-only and B) I can't access it from the office or simply through a search of my phone software. Help me please! New ringtones are so boring and limited. I tried to download the old tones from the Crackberry page, but they only have half of the tone I want.

  You can download OS 7 ringtones here:

  http://forums.CrackBerry.com/BlackBerry-ringtones-F15/original-BlackBerry-OS4-x-OS7-1-ringtones-noti...

  You can download a bunch of BB10 ringtones here. These come from the BB10 device but hidden. Someone all the excerpts and posted all 200 of them:

  https://Mega.co.nz/#! FE0wFKgB! 7SgFiME3JEzBvseK7MOD3pwgzAe7T0ByM2DifogxCQg