By clicking on "remove properties and personal information" does not open the dialog box 'properties to remove.

Hi all!  I'm new here.  Hope someone could help me with my problem.  I'm using Windows 7 Home Basic x 64.

For any file that I did a right click to view properties--> select Details tab--> click on "remove properties and personal information. I do not see the Remove Properties dialog box will appear. Instead, refreshes just the Properties window. I restarted my laptop already, but the bug does not go far.  Tried to ask for help from my laptop to the manufacturer and they told me to reinstall the OS, I did.  But the bug is still there.

Could this be something to do with my registry?  Tried searching solutions in other forums / Speakup, but found none.  Would really appreciate your help.  :)

Right, I've now solved my problem.  Somehow, obtained data stripped of these two keys:

HKEY_CLASSES_ROOT\ * \shell\removeproperties
HKEY_CLASSES_ROOT\ * \shell\removeproperties\DropTarget
Those who have problems with the "Remove properties" dialog box might try to check these keys, which must contain the following data:
 
[HKEY_CLASSES_ROOT\ * \shell\removeproperties]
"ProgrammaticAccessOnly"="Apartment".
 
[HKEY_CLASSES_ROOT\ * \shell\removeproperties\DropTarget]
"CLSID" = "{09a28848-0e97-4cef-b950-cea037161155}".

Tags: Windows

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