C309a printer does not print bar codes that are sent by e-mail

I can't get my printer to print bar codes that are sent by e-mail. The printer leave this part of the page in white. A gift card was sent by e-mail to me. All the writing on the printed page, but the image of the card was left blank when I printed. Print preview has revealed everything, but when I printed, he left this part of the blank page. Someone knows why this happens?

Hi @phillipsortino,

Welcome to the Forums of HP Support! I see you are having problems printing of barcodes from an e-mail. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

You can save the file in PDF format and print the document as an image of Adobe.

From the advanced printer settings, check print as Image.

You may install the barcode fonts. Here is the link for the Free Barcode Font - Code 39

If there is anything else I can help you, let me know. Thank you.

Tags: HP Printers

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