C40 selfview shows all black screen

When I start the codec I don't see an orange light and the selfview box is all black.  My participants on the end to see me actually good.  Any suggestions?

Brad,

First of all what you should check if the device shows connected when you SSH into the codec, you can type the following command and see:

XStatus camera 1

* the camera 1 s: true

* s camera 1 HardwareID: "50000000.

* 1s camera manufacturer: "TANDBERG".

* 1s camera model: "PrecisionHDMC 1080 p 12 X.

* s camera 1 ID of the software: "S01718 - 4.0FINAL [ID:40075] 2012-01-25»

* SerialNumber 1s camera: "A1AB40D00321."

* s camera 1 IpAddress:

* s camera 1 MacAddress:

* s camera Position Pan 1: 400

* s camera 1 Position Tilt: 60

* s camera Position Zoom 1: 0

* s camera 1 post Focus: 4576

* s camera 1 capacity Options: 'ptzf '.

* s 1 Flip camera: 'Stop'

* end

Then check if you get the power of the camera HDMI:

XStatus //hdmi

* s video input HDMI 1: true

* s video input HDMI 1 SignalState: OK

Thirdly, check what is your main video source on:

hand xconfig

* xConfiguration c MainVideoSource of the video: 1

* end

Hope that answers your question.

Kind regards

Saint André

Tags: Cisco Support

Similar Questions

  • All of a sudden my Macbook Air 2013 13 inch 4 GB shows a black screen at startup

    All of a sudden my Macbook Air 2013 13 inch 4 GB shows a black screen at startup, no problems before

    Try to leave is SafeMode as shown here:

    Try safe mode if your Mac does not end commissioning - Apple Support

  • When I was playing the game and my 3D PC show the black screen and the sound of noise.

    Hi Admin,
    When I was playing the game and my 3D PC show the black screen and the sound of noise. And then I can't move anything and I can restart only. What is this problem? I don't know why? Please help me what should I do.
    My PC specs are as follows

    Aspire M5800 (Q84MR375) Genuine Windows Vista® Home Premium, 64-bit, Intel Core 2 Quad processor Q8400 (2.66 GHz, 4 MB L2 Cache, bus front at 1333 MHz), 3 GB Ram, 750 GB S - ATA HDD, DVD SuperMulti Double Layer drive, Nvidia GeForce GT220 graphics (1 GB dedicated RAM) card, Wireless LAN, keyboard and wireless mouse with LCD 23 '' monitor.

    phoechan,
    More than likely if this started after you upgrade to Windows7 then you might have to update your hardware drivers.  Go to the websites of the manufacturers of hardware for your PC and get all the latest drivers for Windows 7 (video, sound, chipset, etc...).  If they don't have Windows 7 drivers you may have questions until they create them.  You can also try to boot your PC and also right click on the game .exe file and change the compatibility mode to Vista or XP.

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • CHKDSK replaced the security id not valid with default security id & showed a black screen with the mouse cursor

    Hi you

    After running CHKDSK, it said replacement of the security id invalid with the default security id in windows 7 64 bit

    After that it's over, he just showed a black screen with the mobile mouse cursor!

    I searched but did not find the answers on Microsoft

    Please help me

    Hello

    Thanks for posting your question on the Microsoft community.

    We need more information about the issue so that we can help you better.

    Check the drive run at Windows startup?

    Thank you for details on the issue.

    This message is displayed because the specified file has an invalid security ID. Each file on a NTFS or FAT volume has security what ID assigned. The ID assigned to the data file does not match the ID assigned to the security data stream file ($SDS). There is a mismatch of Ids. CHKDSK replaced the invalid security ID.

    Black screen with cursor may appear due to corrupted display driver.

    I suggest you try using the steps described in this article and check.
    Reference:
    Why my screen is black when I start Windows 7?
    http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

    Important notes:
    Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    http://Windows.Microsoft.com/en-us/Windows/back-up-registry#1TC=Windows-7

    Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

    When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Why some pdf files that I try to open just show a black screen?

    Why some pdf files that I try to open just show a black screen?

    Deepak,

    Thank you for your help.  Removal and reinstallation of Google has fixed the problem.

    Concerning

    John

  • All black screen with a mouse that is visible on the Satellite

    I have a toshiba satellite laptop 2 years old, and it works pretty well so far (battery replaced in July).

    Yesterday, I was using it as usual, then close the lid and went for a shower.
    20 minutes later, I came back, it works again, and he went to a black screen with a visible mouse.
    However, none of the keys produce any response and the mouse not to slam.

    I tried several times it works and stop.
    Twice he went to a white screen with all the icons of bottom bar of size reduced and grouped in the upper corner, as well as a few photos, that I had just downloaded.

    A few forums I saw answer other users have suggested using the vista disk to restart, but I'm on study abroad for a year in the United States and thus didn't drive.
    In addition, these users reported a collision until it happened.

    I'll keep on at the current time to turn off in the hope that it will come back to life after a stop appropriate through loss of power.

    I would be really grateful for any suggestions you can give me, thank you.

    Hello

    I put t know which model of laptop you have, but the first thing that you should try the new installation of the OS.
    You don t have any installation disc that's pity
    However, you can try to start Notepad using a Windows live CD.
    This system is called BartPE or WinPE
    Google for it

    This don t systems must be installed on the HARD drive, it works like a linux live cd you boot using such a disc and a few sec later you get access to the HARD disk

    I think it is good idea to check if the laptop is ok

  • New Hp pavilion touchsmart shows a black screen after login

    I just bought a new Hp pavilion computer printer portable all-in-one laptop / tablet that runs windows 8. It worked perfectly well until now.

    The laptop starts fine, the hp displayed logo and the login screen is displayed. After that I entered the password, it begins to load but then becomes just a black screen. My cursor is visible, but nothing else happens.

    I restarted the laptop several times. Help, please. Thank you.

    Hi all

    Please use F11, press it all right after the startup of the device. Press several times to ensure that you access the Recovery Manager.

    Then, when you're there, select the language in the first screen and then "troubleshooting." Then select advanced options. In this menu, select System Restore, to restore your system to a date before the show began.

    In case you have no restore points, in the section "Troubleshooting" menu, select "System Refresh", it reinstalls the system without erasing your data.

    In which case you can start in safe mode, try to search for a program called "SearchProtect" and if you find it, try to uninstall it.

    Let me know the results of the above suggestions.

    Thank you

  • I need help on my macbook pro i5 13inch mid 2012 model when I open all black screen

    I stopped just my macbook pro, when I open all the black screen but it has power... can I bring it to apple store to fix. How will they charge?

    The cost will be dependent on what may be wrong.  It could be the GPU or the screen is who is several hundred dollars.  It could be the connection of the screen, which will be very little costly to repair or even for free if only the connection is loose.

    Foe a final quote, bring the product to an Apple store genius bar.

    Ciao.

  • My lenovo g510 shows a black screen on startup

    My lenovo g510 shows black screen when I start sometimes. before that appears the LENOVO it shows black screen and crashes what will be the problem and what is the solution please tell.

    Please help me I am very worried for my laptop...

    Thank you vry much! Lenovo community is the best option to recover your problem laptop.

    Thank you!

  • Monitor shows a black screen and "no sigal.

    My compaq pressario turned slowly, so used fxdisk?, but who is stuck on 74% for more than 1 hour manually off computer. but when that I start now I get a black screen and the message "no signal."

    I tried clicking on F8 nothing helps. any help to get my computer working again will be greatly appreciated.

    the main problem is the signal of monitor at the moment.   without a method to view the data on the screen there is little we can do.

    so the first initiative is: namely a signal.

    first of all, double check your wires between the monitor and the computer and make sure they are securely attached and that they are not frayed or folded.   If you have a video card on the motherboard, then disconnect the monitor to it and connect it directly to the motherboard.

    Secondly, after pressing the power button computers on the State on, try to access the bios of the computer.   wait about 3 seconds after you press the button and hold down the DELETE key, or press f10 to open the bios screen.

    If bios opens then it looks like you have a video signal from the motherboard.  You can then exit without saving the changes.

    But if you can not access the bios, then it's a problem.   Perhaps, there is a problem with the motherboard.

    so check your computer manual or online manual your computer to verify that you have taken the right steps in trying to open up the bios screen.

    second initiative: If the video signal is finally resolved, the next step will be to start with a xp installation cd.    This will bypass the faulty files on the hard drive system and allow you to run some commands in order to fix it.

  • Windows 8 will not start, shows a black screen with cursor

    I tried to turn on my hybrid 3 cell / tab lenovo black this morning. After starting, it shows only a black screen with the cursor mouse mobile, but it stays like that for hours, until now. I can't turn it off, nor can I force turn it off by unplugging the battery it has unified the design of the body. What can I do?

    Hello Mel.

    Thanks for posting your question on the Microsoft community.

    Thank you for details on the issue.

    This problem may occur because of corrupted display driver.

    I suggest you use the steps in this article and check if it helps.
    Reference:
    How to solve a problem of black screen crash
    https://support.Lenovo.com/in/Hi/documents/ht079944
    (Also valid for Windows 8)

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Connection to a VDI with PCoIP desktop shows a black screen and little disconnects

    I have an image of the mother and the pools built from this image. They work well. I created a new pool from this image with VDIs 10 gold. When I assigned people to this pool, they complained on black screen and when I looked at the papers I found some possible solutions to this problem.

    We are on view 5.3

    Operating system: WIN 7 32-bit.

    So far, I have these patches:

    (1) replace connect via GPO DNS

    (2) increases vram and no monitors

    Nothing has worked so far. Any help with this well really much appreciated. I have attached the log file. Ask if you need more info or newspapers on this subject.

    Kind regards

    Anoop.

    I found the problem. I tried to upgrade the agent from the view and then reinstalled 5.3. But the pilot svga not to downgrade to 8,15 and so the error. I uninstalled the tools and agent and reinstalled the VMware tools and the former agent of view in good order and he got the old svga driver (7.14) and now its work. Thank you to all who responded.

  • VM shows a black screen mode full screen only

    I have a VM Windows Server 2012 R2 with two related clones. The clones related both work very well, but the first VM is having trouble automatically setting the resolution. I had the problem in VMware Workstation on my PC where the resolution would not change at all when I adjusted the size of the window, and now in VMware Fusion 7 when I try to switch full screen with it I just get a black screen with a mouse cursor until I switch from full screen.

    How can I fix it if I can use the virtual machine mode full screen?

    EDIT: All three of them have black screens in mode full screen now after restart my mac.

    I fixed it by going to settings > view and uncheck "use full resolution for the Retina display.

  • Encoder Media CC all black screen

    Hello

    1 week ago my CC media encoder has started having a black all when form opened. There are no buttons not text. The only thing you see is the top bar.

    I reinstalled Media encoder, installed the latest version. But he still has a black screen

    I don't know what to do anymore.

    My cache folder had been emptyd earlier. I don't know if this has anything to do with it?

    All my other programs Adobe CC work perfectly. Photoshop, AfterEffects, first etc.

    Could you please give me support.

    Thank you

    James

    Found a solution on another forum in case someone else is having a problem...

    If although there is a black screen when opening upward, the bar of menus is always active on top.

    It seems just to open all the windows closed...

    Go to window > queue to see your projects

    Go to window > default browser

    Go to window > encoding...

    basically everything you do is the reopening of windows.

  • my screen shows a black screen and says to enter the system password, how do I reinstall windows if the pc is back to factory settings and wonder a system password

    Don't let me do anything, as soon as I turn on my pc, it goes to the black screen telling me to enter the system password

    It looks like your BIOS password "may" be set.

    What brand of computer do you have?

    If you have an antistatic grounding cable and are comfortable opening your case, you "can" be able to follow a procedure in the manual of your motherboard to reset such password.   If you choose to do so, please be careful because you do so at your own risk.

    WARNING:

    This response comes with absolutely no warranty express or implied.  The author of this response in any way be held responsible for any financial or physical or emotional loss that readers might incur as a result of the advice of this response.

Maybe you are looking for