Windows 8 will not start, shows a black screen with cursor

I tried to turn on my hybrid 3 cell / tab lenovo black this morning. After starting, it shows only a black screen with the cursor mouse mobile, but it stays like that for hours, until now. I can't turn it off, nor can I force turn it off by unplugging the battery it has unified the design of the body. What can I do?

Hello Mel.

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

This problem may occur because of corrupted display driver.

I suggest you use the steps in this article and check if it helps.
Reference:
How to solve a problem of black screen crash
https://support.Lenovo.com/in/Hi/documents/ht079944
(Also valid for Windows 8)

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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    --------------------

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    This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.

    Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.

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    Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.

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    Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.

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    STOP: 0XC000021A<-- read="" this="">
    * 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A-

    -----------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
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    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during "blue screen of death," collisions
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    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
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    You can do mode if necessary safe or the Vista DVD command prompt or
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    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
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    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
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    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
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    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
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    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
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    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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    6. I ran Windows Defender in offline mode:
      1. Quick scan: and found 2 threats and remove.
      2. Full system scan: found 4 more threats, removed 2 of them, the other two could not be removed because they were in an ISO file.
    7. I've tried steps 1, 2 and 3 with no luck.

    With every step, I am aware that I am closer to having to reinstall Windows, then I decided to see if I could still access my HD to save my personal files. I did a live Linux CD (with Ubuntu), but I have a problem of mounting the readers, because they are in a RAID0 configuration. "sudo dmraid s" gives the following error: "ERROR: Sie: number of devices in RAID wrong value"isw_dbdffjficc_ARRAY0"[1/2] on/dev/sdb.

    Important details:

    I changed my graphics about 4 months ago (a 750ti of Nvidia GTX for an ATI Radeon HD 6450), and told me that I can run short with the power supply. The new card requires a minimum of 450W, and I think that my diet is 460W. This may or may not have something to do with this question, I have no idea.

    My 2 hard drives of 500 GB RAID0 configuration has brought me a lot of problems of the day 1. One of the HARD drive would be randomly (I am able to hear a clicking sound different when this happens) failure and the computer would break. At the start, he would ask a boot device. The Dell boot utility would then recognize only 1 readers, but would end without errors. After a reboot or two, everything would be fine and would be boot windows normally (apart from the usual error recovery screen) with no sign of corrupted data or anything. As I said, it happened are the arrival of my PC, but restarting a couple of times still attached. From now on, the two HD seems to work very well, the Dell utility recognizes two of them and found no errors in one of them, and I can access any directory from the command prompt.

    Is there anything else I should try before reinstalling Windows?

    Before the installation, I really wish I could recover my files (I have important documents of the College), is it possible to do this?

    Sorry again for the very long post (and for any errors of language, English is not my native language) and thanks in advance.

    Since you have not yet had your data readers. I recommend a Windows installation without formatting the drive... I don't like this solution, but at this point, you have probably tried everything.

    Use a reinstallation of Windows 7 installation DVD, make sure that you select...

    Select custom: Install Windows only (Advanced)

    If you do not select one of the route options and everything simply highlight the largest partition and click Next:

    Windows will dump all the old Setup files into the Windows.old folder

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