Call from Windows? Is - is this legitimate?

Similar Questions

• Call from windows mail connected to a phone jack using a head set.

  How to make calls from windows mail, connected to the phone jack using a helmet?

  Hi erikg19,

  It is not possible to make calls using windows mail, however, you can use windows live messenger to achieve this.

  Cut your long distance calling costs by using Windows Live Messenger

  http://Windows.Microsoft.com/en-us/Windows-Vista/cut-your-long-distance-calling-costs-by-using-Windows-Live-Messenger

  For more information, see the link below

  http://www.Microsoft.com/athome/photos/imvideo.aspx

  http://www.Microsoft.com/NZ/Windows/products/windowsvista/features/experiences/communications/stay.mspx

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Have I been scammed? -Received a call from Windows saying pirates were trying to get access to my computer

  I just got a call from windows saying pirates were trying to get access to my computer and asked me to go to the run menu and type eventvwr and go to security and count the red Xs and yellow triangles, after that I said I was under 18, they told me to wait for their phone call.  They also said that they were in England in the Department in charge of piracy (not the exact words), I was wondering if it was a scam because (don't not to sound racists but) they sounded to the East Indies and I read on some other getting calls of the people of the East Indies and it didn't sound like a normal call center because there was a lot of noise in the background it all seemed a bit suspicious to me.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Phone call from "Windows"? -is it a scam?

  Today, I received a phone call from someone who said they were by Windows and that my PC has reported errors? They asked me to type in the menu "run" to display errors, and then they asked me to go to this site http://www.teamviewer.com/en/index.aspx. I had to hang up at this point to come out but nobody knows nothing about this or received a phone call?

  It is a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  Click on the following article for more information.
  Don't fall for the phony phone technical support

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• people keep calling from 'Windows Tech Dept' Indian accents telling that there is a problem with my computer at risk

  I've been deflecting calls from people who say there is a problem with my computer, claiming they are "Windows technology department.  A woman comes to call.  She said her name was Fiona and his identification number is 1104.  Call back phone number is 1-866-539-8674.  She was very beautiful, but persistent.  I got his information to call her back.  She said that whenever we get on the Internet, some viruses or damage of some sort gets into our computer.  She wanted to go on the computer right then, and she show me all error messages or something like this.  I said my husband was using the computer and I was in the middle of something, which was true.

  I know that we have received an error message that Windows XP is not 'more protected by Microsoft' and basically we should buy a new computer.  Is this related?  What exactly means that Windows XP is no longer supported?

  Windows has anyone who receives messages and codes of error for individual computers and pay people to call users and warn them of the disappearance to come computer threats?  Calling us that part just seems unlikely.

  Y at - it a Tech Department Windows calling proactively computer users?  I should do in addition to using Norton antivirus or McAfee (or what my husband has on this computer) to protect us from viruses and hackers?

  Thanks for the reply.

  See the following for more information:

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

   

  NOTE: http://www.Microsoft.com/en-us/Windows/enterprise/endofsupport.aspx

• Phone call from Windows live

  I receaved a call from someone claiming to be windows live tech support stating my computer was "spamming" malitious information and told to go to "run: inf virus files. What is this role and it is malicious, that it took me to my inf file in windows, but I don't know if he did something malicious to my computer.

  Well, if that's all that's happened, so no damage. If what you say is correct, you don't run anything; simply, you have opened a folder.

  FWIW, no matter what you type after "inf." Try: "inf ggfoj klssop".

• Phone call from Windows saying I had many junk files - is it a scam?

  I have Windows Vista HP on my laptop.  Last night, I received a phone call from someone who said he was from Windows & my computer is slow because I had so many unnecessary files.  I was skeptical, but he did as he asked, via start > computer > etc, then typed in 'unwanted Prefetch"as indicated by him who brought up a list of files, which many have been marked! Error.  He kept saying: ' Oh my God ' when I told him this topic, but that Windows could help solve this & not to worry.  Guests were about to happen, so I asked if I could remind him.  Wasn't the answer, but he was going to call again on Monday night.  "Are you in India?", I asked.  "No, Oxfordshire, but I'm of the India.".   I again asked her name/number - he said Sam Hoggard and began to give me the - 5210-01865 - number when my phone battery ran out and cut the call.

  I can't find that any info on this situation from the web, so my question is - is this likely to be a real call?  Windows are proactively calls users?

  Hello hklovejoy,

  Thank you for posting and this bring to our attention.  I can assure you that Microsoft DO NOT contact customers by phone this way.  The engineers of the technical support of Microsoft with customers by phone, only time is if the client contacts the help desk first and asks that we call them.  It looks like the command he had run just listed files but just to be on the safe side I am you provide a link to a post in our security and our Forum of privacy that deals to get rid of spyware or malicious software.  I highly recommend that you read and follow the instructions in the Microsoft MVPs.  The scans are free and I invite you to run all 3 they recommend.  Here is the link to this post:

  How to get rid of Spyware/Malware

  Let us know what are the scans.  If they detect viruses or software malware and you need assistance with remove them if please post a reply and let us know.  Make sure that you include the name of the detected virus/malware, error messages Word for word on the screen that you get, and a description of any behaviour of Bazaar that you noted with your computer.

  Keep us informed and, obviously, if this character happens to you call back do not respect its instructions!

  Thank you

  Jack

  Jack
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Call from Windows Service Center on errors in Event Viewer

  I received a call from a person named Jeff Ipkiss saying he was from the Windows Service. He said that he called because I was a loyal customer of windows and he wanted to fix my pc of some errors as it gets when I download files. I asked how he knew, he said his company gets alerts when clients receive error messages. He asked me to go in the Viewer (eventvwr.exe) events I watched administrative events and Windows logs and saw many warnings and errors. He also had me go into the filter to search by errors, and I could see several errors. After he checked, I had several errors, he tried to connect to my PC to correct the errors. (He assured me that it would be a tax)! I asked why he did and again he said "because you are such a loyal customer of windows. He also said that if there was any critical errors, there may be a small fee. At this point that I have no comfortable giving him access to my system, that's why I asked for an email check his business and his company's identity. I received the email from * address email is removed from the privacy * , I just did not trust so I hung up. What is a reputable company?

  From: tech windows * address email is removed from the privacy *

  Date: 13 February 2013, 16:32:45 EST

  Topic: WINDOWS TECH

  Madam, Sir, this e-mail is sent to you to confirm the real you talk to Jeff Ipkiss certified technician working for the computer windows and his employee Id: 0786JF. So if you need any information about this agent or company you can log on: www.techepc.com or you can call our help line number: 1-201-285-2011.

  Thanking you

  Windows Tech

  It's a scam

  See the following links for more information:

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/i-fell-for-the-eventvwr-phone-scam/8e79cd60-0a09-4ED6-85b0-056230878815?page=1

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

• Phone call from Windows Support is authentic?

  I just got a phone call from a man named Philippe de Windows Support. He said that he was receiving reports of errors in my windows and asked me to check Computer Management Applications to find errors. He asked me to remove these errors. I could not remove so he said: if I went to a Web site that he could delete them for me. I refused to let him to the computer via the code and said that I would like to remind him. His number was 02032865123, he said, that it has been supported Windows. He had an Indian accent. It is a call?
  It's my son e-mail account, but it will transmit to me.

  This is HOAX and FAKE for sure. Microsoft will never contact you unless call you them first and ask for help. Microsoft will never know which PC encourage error.

  I suggest you take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

  You may report it to your local Department of fight against fraud.

• I got a phone call from 'windows', saying that something was wrong with my computer. SCAM? The next time I uped PC there is something bad--much more slowly, etc..

  About a week or two ago, I received a call from someone who said it was the appeal of WINDOWS.  My PCwas work perfect, but I was told there were problems.

  I did not understand what problems he spoke and asked him if he had the right number.  He did not ask my number when I said that if I

  told him to send me a letterexplaining the problem, if something is wrong. Then, I clung to the top.  Is that what you received no other complaints like that?  The

  next time I used the PC, something is indeed wrong - it is very slow now.  I guess that Microsoft would call, not "windows".  In fact

  I do not believe that Microsoft would call either.  Is that what sounds like someone hacked into my PC or what? Thanks for any help.

  On Wednesday, September 5, 2012 18:56:47 + 0000, MartyZA wrote:

  About a week or two ago, I received a call from someone who said it was the appeal of WINDOWS.  My PCwas work perfect, but I was told there were problems.

  I did not understand what problems he spoke and asked him if he had the right number.  He did not ask my number when I said that if I

  told him to send me a letterexplaining the problem, if something is wrong. Then, I clung to the top.  Is that what you received no other complaints like that?  The

  next time I used the PC, something is indeed wrong - it is very slow now.  I guess that Microsoft would call, not "windows".  In fact

  I do not believe that Microsoft would call either.  Is that what sounds like someone hacked into my PC or what? Thanks for any help.

  It was a scam and your hang up was wise. If you gave him no
  in your computer, he didn't hack it.

  Ken Blake, Microsoft MVP

• phone call from Windows support center

  I keep getting phone calls from a person with an Indian accent, when I ask what the company he represents, the answer is Microsoft because I do not believe him I close the call and when I do a1471 telephone number is 02538020308. Can anyone help in how to stop these calls

  Hi Norman,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

  P.S., We do not control the telephone companies and cannot stop it.  You can try calling the local authorities for assistance or maybe even your phone company.

  If you want to report and live in the United States, here are some links that you can try:

  http://www.USA.gov/citizen/topics/Internet_Fraud.shtml

  http://www.ic3.gov/default.aspx   This is the 'big gun' and while the best (like getting the BAU to bring your case to the FBI), they really only focus on major cases. I guess enough complaints to enough people (or the right person or maybe someone actually victims of crime or the company being distorted) on a particular company would make an important case, but frankly don't know how they work or give priority to what they do. Yet, since if they participate they can probably not the best to solve the case, I would include them if I harmed.

  http://www.consumerfraudreporting.org/reporting.php

  http://www.FBI.gov/scams-safety/fraud/internet_fraud

  http://www.fraud.org/info/repoform.htm

  http://www.reportinginternetfraud.com/

• Phone call from windows

  I just got a phone call from someone who says that they come from Windows.  They said they received reports of a threat to security for my computer.  Does make sense that Windows would call me?

  It's a scam.

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

• Phone calls from windows

  Someone at - he be getting calls from people saying that they are with windows and you click on the Start button and follow their instructions they need or you will lose all computer and all your data?

  The game, October 30, 2014 17:38:03 + 0000, jennifer.gilbert49 wrote:

  Someone at - he be getting calls from people saying that they are with windows and you click on the Start button and follow their instructions they need or you will lose all computer and all your data?

  Yes.
  It's a scam and with all the names and phone numbers, one who has
  become very frequent lately. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
  and
  http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
  and
  http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, who knows what they were doing or where
  What confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. after reinstallation of Windows, change all your passwords.
  especially one of the banks or other financial sites.

• Received a call from 'Windows services Centre'-3159636291, is it a scam?

  Received a call telling me to turn on my computer - they had received the warning from my computer online.  I was 99% sure it was a scam, I think about it.  This is the number they gave me to remind "urgent".

  Hello

  I suggest you follow the link and check.

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

• Important updates from Windows I get this message every time that I reboot

  I received a message on Tuesday, 13 APRIL, saying "26 updates important WINDOWS", "download and install now", this message appears now everytime I restart the computer, but my computer normally automatically updated, these real updates? I don't want to be wrong in something 'wrong' download any advice on what I need to do please?

  Hi Windows model,

  It seems that the download process and the automatic installation does not work or has been replaced by the manual process or these updates require a manual procedure for some reason any.

  Go to start / Control Panel / Windows updates and see what he says about the available updates.  In fact, to be sure, click Find updates first and then when all make them appear results, which should include 26 (or maybe more now).  They should all be controlled.  Choose to download and install them and then wait until it is complete (this may take a while).  Once completed, restart the system and be patient while they go through the process of update during the stopping and starting.  The computer can also be a bit slow for a while after the start because he equates updates.

  In the meantime, return to the Windows updates and make certain that it is updated automatically on the schedule you selected - otherwise, it's the new setting reset.  If so, forget this incident and see if things return to normal.  After the return if the system continues to do not automatically update two or three times.

  If you run it through Windows update (and not a pop-up message) then you will be fine.  If after you have installed all the updates, the message continues to appear, after back with the message Word for Word that is accurate and complete, including all the codes.

  I hope this helps.  BTW, I checked and discovered 23 needed to be downloaded and installed updates and also I have put to produce automatically - but I didn't get any message (I decided to check because he felt like a while, since the last updates have taken place).  I did it and it worked fine.  Now, I also expect to see if automatic updates (and it is defined in this way) returns to normal after this one incident.

  Good luck!