call of hoax? -A received a call from Microsoft who said I had a serious internal problem with my laptop

Similar Questions

• Received a call from someone who said that they were calling on behalf of Microsoft operating systems

  I received a call from someone who said they were working on behalf of Microsoft operating systems, they told me they had my error reports and that the operating system is currently infected. I needed to put an address to go to the technical support they could fix my computer. After saying the first man, I didn't know who he was, or why he was called, he put his superior, she continued to soft sell and finally after their phone numbers: 1-88-408-4118 bearing the name of John Clark, ext. 105. They said they were working out of THE Cal. and gave another number which seems to me to be false. I finally told them I do not trust them and would give no information, they were trying to make me give them access to my computer. Latest phone # was 760-269-3834.

  They told me that my computer would crash, I needed this update, when I asked that if a cost is associated with she said yes 99.00 a year. I told him I have to reconfigure my hard drive with the disk that I had if that is needed. Please tell me that's not microsoft do bussiness in this way.

  It is a very common scam, woldwide.

  http://www.Microsoft.com/en-GB/security/online-privacy/msName.aspx

  http://ISC.sans.edu/diary/Microsoft+support+scam+again+/10912

• I just got a call from someone who said that they call microsoft Windows

  I just got a call from someone who said that they call microsoft Windows that they have received the error messages from my computer stating that my computer is slow because of problems of malware & spyware. I explained I mcaffe Security Center and she said this would not be effective against the problems that I made my excuses and hung up, it's a real phone call or I'm just ignore it?

  my laptop has been running a little slow on the internet, but I assumed it was because of the age of the computer?
  any help thank you gratefully received chris

  Fake phone calls to technical support

  You did the right thing.

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• Microsoft never call their users? I just got a call from someone who said they were from Microsoft and he wanted me to run something.

  I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not.  He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.

  Hello DianeMcGettigan,

  It is simply one of the many scams that are doing the tour.

  Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Receive an email from Microsoft UK that I had won a prize!

  Original title: Microsoft gives to the United Kingdom

  I received an email from Microsoft UK that I had won a prize. According to Microsoft USA don't like no programs that exist. Any information would be appreciated. Thank you

  Bill

  It is fraudulent. There is no Microsoft Award. If you answer while your machine is likely to be hacked.

• Today, I received 2 phone calls from someone who said they were either windows and asking me to let them log on to my computer. Is - is this legitimate? They hung up when I asked how they got my number...

  According to above is this legitimate would call me someone from microsoft?

  Hello

  Its a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

• Received a phone call from someone who said he could help me because his company had received the error messages from my computer - XINFINITY?

  So I recently received calls from this guy who claims to be with Microsoft Error Reporting service, but I thought something was fishy when he couldn't tell me anything specific on my computer, which he would be able to know right away. Also, he couldn't speak a lick of English, which makes it really difficult to understand what he wanted originally.
  He told me that he and his 'business' received my computer error messages, and that we should "follow the simple steps to get rid of these problems.
  He told me to go to the computer management console and find the 'filter' in the display options, but being an avid user of XP, I know there is no such thing.
  He then told me that it is an effect of a virus that "we need to follow the steps to get rid of. He directed me to the console to Run and had me type in this web address:
  'www.XINFINITY.WEBS.com '.
  So now, things get sketchy. A free host for a supposedly serious company? I do NOT.
  (Why he wanted me to use RUN to access a Web site, I have no idea, only adds to the superficiality...)
  I went on the site, which lo & behold, very professional. There are four links to download files .exe with weird as names:
  -' Ammyy v3"(AA_v3.exe)
  -' Ammyy v2"(AA_v2.exe)
  -"Croosloop" (CroosLoopSetup.exe)
  - and 'ShowMyPc"(ShowMyPC3105.exe)

  He said click on the first and hit. He said SAVE or CANCEL. Now, I'm not naïve or stupid or gullible, and I am computer illiterate.
  I smell something fishy here. Technical support does not call you about errors, you call them.
  Research in the comments left on their FREE site, I have seen that all FOUR were short and had similar spelling/grammar mistakes. Typical supported false reputation.
  I did a google search, barely found anything on this "business" and the guy hung up.
  This is the site that this guy directed me to: http://xinfinitytech.webs.com/quick-help/
  IM asking for any information about whether if it's a scam, an attempted theft of identity/data theft, an attempt to spread of the most recent virus, or some guy who tries to help. My gut tells me that it is one of the top three.
  ANY INFORMATION WOULD BE GREATLY APPRECIATED!

  So I recently received calls from this guy who claims to be with Microsoft Error Reporting service, but I thought something was fishy when he couldn't tell me anything specific on my computer, which he would be able to know right away. Also, he couldn't speak a lick of English, which makes it really difficult to understand what he wanted originally.
  He told me that he and his 'business' received my computer error messages, and that we should "follow the simple steps to get rid of these problems.
  He told me to go to the computer management console and find the 'filter' in the display options, but being an avid user of XP, I know there is no such thing.
  He then told me that it is an effect of a virus that "we need to follow the steps to get rid of. He directed me to the console to Run and had me type in this web address:
  'www.XINFINITY.WEBS.com '.
  So now, things get sketchy. A free host for a supposedly serious company? I do NOT.
  (Why he wanted me to use RUN to access a Web site, I have no idea, only adds to the superficiality...)
  I went on the site, which lo & behold, very professional. There are four links to download files .exe with weird as names:
  -' Ammyy v3"(AA_v3.exe)
  -' Ammyy v2"(AA_v2.exe)
  -"Croosloop" (CroosLoopSetup.exe)
  - and 'ShowMyPc"(ShowMyPC3105.exe)

  He said click on the first and hit. He said SAVE or CANCEL. Now, I'm not naïve or stupid or gullible, and I am computer illiterate.
  I smell something fishy here. Technical support does not call you about errors, you call them.

  
  Research in the comments left on their FREE site, I have seen that all FOUR were short and had similar spelling/grammar mistakes. Typical supported false reputation.
  I did a google search, barely found anything on this "business" and the guy hung up.
  This is the site that this guy directed me to: http://xinfinitytech.webs.com/quick-help/
  IM asking for any information about whether if it's a scam, an attempted theft of identity/data theft, an attempt to spread of the most recent virus, or some guy who tries to help. My gut tells me that it is one of the top three.
  ANY INFORMATION WOULD BE GREATLY APPRECIATED!

  You search here and in the rest of the Internet first?  I suggest that - because this type of scam is not only well known but well published.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

• Received a phone call from someone who said that Microsoft has detected an infection "in my area".

  Original title: call suspicious

  I just got a phone call from a person informing him that Microsoft have detected an infection "in my area" and asked me to sign my PC and do things.

  When I challenged him name and a number, who they were and that I had installed Norton they were insistent they were Microsoft form and all the PCs in my house are currently as being at risk.  I informed this was not convenient as about getting out and they said they'd call me back on Monday morning, but to be careful using our pc of this weekend.
  I don't want to dismiss it completely just in case, can you advise if there is a current problem?

  Hello

  Of course, it was a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I received a phone call from someone who said they were the Windows technical support. I did not understand the person that he was a stranger

  The person calling said he could give me a technical support for problems that they had detected with my computer, but he seemed surprised when I said that I had problems with my computer.  I did not understand a lot of what he was saying because of his foreign accent.  Can someone tell me what it is?  I don't think that I may have a virus, but Windows actually call for help?

  You were lucky that you could not understand him and so do not buy what he was selling.  It was a scam.  Microsoft does not make unsolicited phone calls.

  Insofar as thought, you could have a virus...

  • What version of Windows (XP Home, XP Pro, Vista, etc) and Service Pack (none, 1, 2, 3) is installed? If you are unsure, do a click right my computer and select properties for information.
  • What is the name and version of your anti-virus program?  Is his current subscription and has it always been updated?
  • What other security software is installed (names and versions)?
  • What are the symptoms?  That's what are you see you do not, you should see or what is you don't see don't you think you should?  Please report the full text of the error message without paraphrase.
  • What happened to your computer shortly before the symptoms started?  Power outage (including pulling them out the plug or by pressing the off button); use of a registry cleaner, optimizer, tuner, etc. ; installation of an update (only one?). Another thing that you can identify.

• Alleged phone call from Microsoft saying that I had a lot of mistakes on pc

  I was contacted by someone who said he worked for a group on behalf of Microsoft.  He said he had information, based on the responses I got problems I had met, my computer was about to crash and that he wanted to avoid that.  He asked that I hold down the key of Microsoft and the 'r' key who brought up a window 'run '.  Then he asked me enter a few letters.  At this point, I said that I want to talk to a member of the staff of Microsoft.  He said to do and hung up.  Was it a legitimate appeal involving Microsoft?

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam or phishing attempt! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!

• I received a phone call from someone who said they were from Microsoft and I had a lot of mistakes on my computer and he would help me fix. is it a scam?

  Microsoft called to solve problems?

  Hello

  Microsoft will never make calls unsolicited users!
  If you get called by one of these scammers, say "I'm sorry, but Microsoft do not call users about PC errors" and put down the phone. These scammers can deceive you more money in Exchange for the fake virus protection and install malicious software on your particular PC remote access.
  Never listen to these cold - callers-simply ignore them.
  Best wishes and good luck!

  -Jetpackboy
  _____________________________________________________________________________

  Microsoft community contributor - member since October 6, 2011 and happy to help!

• Received a phone call from someone who said they were representative Microsoft Care.

  They wanted to sell insurance on my XP MS software and fix my PC problems. They said that I reported as having many error events. Caller ID phone was DBT SOLNS CMA. 312-878-9660 # phone. They checked my license of operating system. He had me go into the event viewer and tell him how much the errors and warnings that I had. There were many. They want remote my PC problems and fix. I never had as much as how much they wanted to pay me. I told him he was wasting his time and mine. He is angry. I gave them nothing. He was an Indian, and I gave him nothing. He was very strong and I could hardly understand him with his accent. Because he tried so hard and I keep nagging at me to him, he was upset and said the * word. LOL I investigate these guys I hope the info I gave you are useful. Don't be fooled people. On 12 July. Kitimat, British Colombia Canada 2011

  They wanted to sell insurance on my XP MS software and fix my PC problems. They said that I reported as having many error events. Caller ID phone was DBT SOLNS CMA. 312-878-9660 # phone. They checked my license of operating system. He had me go into the event viewer and tell him how much the errors and warnings that I had. There were many. They want remote my PC problems and fix. I never had as much as how much they wanted to pay me. I told him he was wasting his time and mine. He is angry. I gave them nothing. He was an Indian, and I gave him nothing. He was very strong and I could hardly understand him with his accent. Because he tried so hard and I keep nagging at me to him, he was upset and said the * word. LOL I investigate these guys I hope the info I gave you are useful. Don't be fooled people. On 12 July. Kitimat, British Colombia Canada 2011

  This a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  Did you let him in your computer? So great notm - happy to hear! But if you did you are at serious risk for what he could have there (installed spyware? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.

• Receive messages pop up, Yahoo, who said Yahoo tech is a browser problem. ?

  Hello

  Get the message pop up below - Yahoo - Yahoo tech says are a browser problem. I have submitted a request on Yahoo forum and am now checking with my browser forum, here, for Firefox. Thanks a lot for any help!

  God, I would like to have a free alternative to yahoo mail.

  This problem may be caused by corrupted cookies or cookies that are blocked.

  • Check the permissions on the subject: permissions page and in "tools > Page Info > Permissions.
  • https://support.Mozilla.org/KB/fix-login-issues-on-websites-require-passwords

  Clear the cache and delete cookies only from Web sites that cause problems.

  "Clear the Cache":

  • Firefox > Preferences > advanced > network > content caching Web: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Firefox > Preferences > privacy > "Use the custom settings for history" > Cookies: "show the Cookies".

  Start Firefox in Safe Mode to check if one of the extensions (Firefox, Tools/menu key > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox, Tools/menu key > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• Phone call from Microsoft Technical Department?

  I just got a phone call from someone who said they were by Microsoft and I have an internal virus and wanted to connect to my computer. It's for real? He gave me a call back number and it was 425-247-0940. He said he was from the Technical Department of Microsoft.

  I just got a phone call from someone who said they were by Microsoft and I have an internal virus and wanted to connect to my computer. It's for real? He gave me a call back number and it was 425-247-0940. He said he was from the Technical Department of Microsoft.

  It is a popular scam. Microsoft has no unsolicited phone calls. Better to hang up immediately.