Calls, by a representative of the system of Windows Update?

I received a call from a man by the name of James, who claims to be a representative of windows update system. It said my email had been hacked by Ashley King and that people receive a lot of spam to me. He said that I had to go on my computer immediately and allow him to correct this problem. I asked for her phone number... 800-630-0583. He is not my email addresses, but claimed to have my IP address. Is this a problem? I'm sure it was a scam. I don't give him no information and it was very demanding. He told me to go to my computer and turn it on. My computer was already, but I hung up. Please advise me on this. Is my computer safe? Thank you.

Hello

I completely agree with your actions. It was definitely a scam designed to trick you into revealing personal information, such as your email address. What he did probably was trolling the internet and came across your computer, "in the wild". Once a computer is, the IP address is automatically called.

As long as you are protected by a robust inbound and outbound firewall and antivirus / antimalware you are reasonably safe. I use PrivateFirewall from Privacyware as my firewall. It also offers a protection anti-phishing and antikeylogging as well. It is freeware. See here for more information: http://privacyware.com/personal_firewall.html .

I would like to know if this helps you or if you need more specific information about something...

Kind regards

BearPup

Tags: Windows

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