Calls from fake Windows remedy.

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• Phone call from the Windows solution Center

  Original title: help

  I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this? I hung up on them. If this is true I can get a number to transfer the call.

  On Friday, April 12, 2013 22:27:04 + 0000, kathleencampbell-buckner wrote:

  Original title: help

  I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this?

  No!

  I hung up on them.

  Good! It's a scam and with various names and phone numbers, a
  It has become very common these days. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, which knows what losses they did are
  where confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. change all of your passwords, especially banks or other
  financial sites.

• call from Microsoft Windows

  someone called me, collection of shells from Microsoft Windows and my computer is at risk. then tell me to go to the site if I can get the ID # so they can go to my computer and show me the problems. At first, I said no, but... anyway. My question is, they can get anything from my computer with out know me? I was looking for when he has been opening, where it says message Erro, to show me what he's talking about and don't see anything download, or by analyzing the files.

  ... then tell me to go on site if I can get the ID # so they can go to my computer and show me the problems.
  ...  I was looking for when he has been opening, where it says message Erro, to show me what he's talking about and don't see anything download, or by analyzing the files.

  It sounds like you were forced to install TeamViewer or some similar remote desktop software. These are legitimate programs that will not be picked up by the antivirus or anti-malware analysis. The problem is that scammers use versions of free-to-use home to accomplish their nefarious means.

  Uninstall and never leave anonymous 'expert' have access to your computer from the Internet.

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• Phone call from fake Tecnical Microsoft company?

  Hello.  Just had a phone call from a person accentuated heavy telling me that I had a few problems with my PC, he asked that I turn it on so that he could help me. There siad it was a Microsoft technical service and he knew that I had problems, I refused to do what he asked of course.  I called 1471 and his number was retained. I would like to hear your comments on that.  How did he know I had problems? Thank you. Trish

  It is WRONG of course and it's SCAM.

  Could someone tell just a PC has a problem, no matter what operating system you are using due time, it will become slow or programs you have installed can cause problems. That's why clean and defragnment came and also in more technical case he was invited to contact Microsoft support. The person calling you don't know what your problem is and just make a few guess common problems which may confront a system.

  Microsoft will NEVER call you unless you called them or ask them to call you.

  I suggest you take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

• Phone calls from entrepreneurs 'windows' to solve a problem of viruses on your computer

  No matter which Microsoft windows contact you about viruses in your computer at home never?

  No matter which Microsoft windows contact you about viruses in your computer at home never?

  Hi & welcome

  As my partner mentioned above, it is an obvious scam... & should be useful, as it has existed for a time "long enough."

  Report the Microsoft phone scam

  Sub tech support phone scams

  Cybercriminals don't just send e-mails fraudulent and created fake sites Web.

  They could also call you on the phone and claim to be from Microsoft.

  They could offer help to solve your computer problems or sell you a software license.

  Once they have access to your computer, they can do the following:

  • Encourage you to install malicious software that catches of sensitive data, like user of banking online names and passwords. They may also charge you for to remove this software.

  • Convince you to visit legitimate Web sites (like www.ammyy.com) to download the software that will allow them to take control of your computer remotely and adjust settings to make your computer vulnerable.

  • Request credit card information so that they can charge you for bogus services.

  • Direct you to fraudulent Web sites and you prompted to enter the credit card and other personal or financial information.

  Neither Microsoft nor their partners make unsolicited phone calls (also known as the telephone canvassing) you charge for security patches or software.

• I just had a phone call from microsoft/windows technical help

  I feel so stupid that I fell for this but I don't

  so my not very different history of all these other... Indian guy asked all week saying he needed emergency talk to me on the serious malicious virus on my computer. He said it was from Microsoft technical and necessary support about half an hour of my time. I asked him to ring back several times because with young children, it was never the right time. Anyway, he called again this morning and I thought I had better address this issue as it sounded quite serious, it sounded very authentic for me and in my mind, I thought that somebody to call me every day this week, he must be who he is, he said.  so he took me through a website (I think it was logmein123) and asked me to enter a code and said that his colleague would then control my computer.  which she did, all the time the guy was on the end of the phone explaining what she was doing.  She presented as andrea williams from the Manchester direction! She then spent over the next 40 minutes on my computer. towards the end the guy says ok we have identified as you can see (I could see some sort of thing report on my computer at this point) we found quite a few mistakes - we can fix these for you. OK, I said. Andrea williams then says I have to download to your computer one of these options (it then lists the 4 different but recommend the 4th option at a cost of £289 I foolishly said okay.)  a form then appeared on my computer asking for my card details name address date of birth ect - what I have briefed (BTW im currently hitting my head on the table where I'm writing this at my stupidity!)  Fortunately my beautiful Bank was on the ball and refused a payment. This was the point that they have began to have a bit narky with me.  the guy said he was going to pass me to andrea from Manchester who would talk to me in person to try to settle this payment. me thinking that I was going to talk to someone with a manchester accent... don't be stupid... .i started talking to another very Indian lady who was very rude and very impatient with me. then she said to me (Yes told me) do to ring my Bank while it took place on the line to address this issue. It was then I thought no Ive has had enough and finally, alarm bells began to ring! (all right all right I recently had two children, you know)
  !). I told him that I would call the Bank later. reluctantly, she said ok, but said she'd call me in an hour - I said all that. It's then the strange thing happened - I tried to disconnect my computer, but it forced somehow back to and typed a message saying that please let me connected disconnect.  I typed a message and said you have learned to be pleasant and able to stop everything. then (the storys stops not here oh no) it sounds me only true to his word back an hour the second later. and said - have you talked to your bank. I said yes. What did say, she said. I said, that they said that you are a crook. at this point she just freaked out at me. told me that I needed psychiatric help. so I said, and you have to find a good job and stop robbing the people hard earned money there. then she said something quite scary. She said you wait awhile and just see what we are capable of... I hung up and then cause a chill went down my spine.
  Sorry to go on and give you every little detail but despite jokes he really shake me and I hope that warn you other people that these people are horrible and won't stop not stalking you until they get what they want, even when they have been rumbled. they have no scruples or even care about their effects on people.  They you in real, and they are completely credible.  After the call I informed fraud action (UK) the 03001232040 that gives you a reference of crime and pass information to the police. I was also advised to get a reputable company computer to look at the computer where they left any damage to the computer.
  can someone advise in the meantime if I need to do anything with regard to my computer, like most I'm now worried that they have endangered the security of my computer. also can they get on my computer once again without knowing me.

  Suggest you read the following: http://ask-leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  Recommend you cancel card credit/financial accounts that could be in your computer and change all passwords and have you reformat/reinstall your operating system.

  http://Windows.Microsoft.com/en-us/Windows/help/install-reinstall-uninstall

  Your computer and information (financial or other) must be considered as a compromise. You can uninstall everything related to logmein123 (which is a program legitimate and it is doubtful that the scammers could not back into your computer), but I wouldn't recommend that you even connect to the internet until it is reformatted.

  Good luck...

• Phone call from Microsoft windows scam

  Hello

  I received a phone call saying he was Microsoft Windows and there are system reported that my computer was full of viruses and malware, and they said that my computer was sending viruses in e-mails that they lock my email account in order to protect others. They knew my name and said they could make me a lot if I could prove that I was learned as they need my bank details to level from 4 years of life support that will continue with new computers to replace old. I stupidly gave details as he said that if I did it would install antivirous in the computer as a dinner he says my current software wasn't good.

  Then he forced me to enable remote assistance and took me to the purchase for Business Package of distance page help for New World Services Inc. and forced me to enter my data I did. After completing the session, I received an email of New World Services Inc., saying that I had bought the business package and looking upward found only for four years. I then went to my Bank and the cashier told me it was a scam and I got mannaged to cancel the card before it empied my account although New World Services Inc. did take £252.00 my account and told them about the scam and that I don't want there services and do not call me.

  I always get calls saying they are Microsoft Windows or they are malicious and calling about my computer with virus software and when I don't, thank you and hung up there have been moments when someone else says the exact same words as little as an hour later, well that people call regularly as now I know most of them as soon as they speak.

  They installed ammyy to allow access through my firewall to send windows logs them so with selected McAfee frirwall and ammyy blocked as they had shown me the observer of events the adminastrative events and said cuircles reds are virouses and yellow triangles are malware. When I said that the red circle is when I did a forced when troubleshooting stop where I pressed the button for a few seconds.

  Then I got a phone call saying could I turn on my computer as the info from my computer that has virouses and malware had said. If blocking ammyy had worked as before they were able to tell red any yellow order of events. So I then removed my computer ammyy and that they would not receive the ball more.

  When after I dial to get phone calls not the last call, I get when they called and get that they do not have the number of appellants and it has afflicted me that sometimes there was as little as an hour between calls, it seems I'd barr the number of fraudsters and barr New World Services Inc. If they continue to call and if need be I have to change my phone number.

  1. contact your credit card company, if you had given the scammer, your credit card number.

  -Cancel the card and ask for a replacement with different identification number.
  -If you have paid the scammer with your credit card. The card has been compromised.

  2. contact your bank.
  -Change the account.
  -Change the PIN code.

  3. If you saw the crook of remote access to your computer, it is compromised.
  -Reinstall Vista
  -Use another user name and password.

  4. talk to your local law enforcement... If you want to go that far.
  -Ask to speak to people in the Department of wire fraud. See if something can be done about it.

  5. change the phone number.
  -Scammers will call you. They will not stop.

• CAUTION - just got a call from alleged Windows Support Web - FRAUD - Phishing expedition - ATTENTION

  ALERT SECURITY - ATTENTION - SECURITY ALERT - CAVEAT

  At 18:37 a.m., EDT, I got a call on my cell phone from a blocked telephone number (NO CALLER ID was displayed on my screen). The appellant had a thick accent of the India.  He told me he was "Web support". When I asked him who he was with, he says 'Windows Web Support.'  He said that Windows was trying to update my computer and has not been able to access my computer while he needed me to go to my computer and follow a few easy steps, it is willingly to guide me through to solve the problem.  I told him that he was wrong that my computer had just updated during the night last night and it was up to date as I check it every day.  I asked him who he was trying to communicate with and he said ' You! I asked him to provide the name of the person he was looking for and he said that he could not because of privacy. He asked me to give him my name and it would confirm.  I did a name Joseph Blough, (but my friends call me Joe) and he said that was the name of the account.  Joe Blow?  Yes agree India Phisherman mister!

  He seems to get angry and began to say things like, "man, I am not taliking about the automatic updates, I want to talk about the manual updates, you have to install yourself.  What, you distrust me? "" "You should just say you are suspicious and I'll tell you im for real man! '"  I told her that I was not at home, he called me on a work cell which isn't even me.  I asked her name and number and I would call back and connect to my computer when I arrived at my office.  He provided the following: (972) 665-6268 x 1101 and he said his name was Chris.

  People, I don't call the number because I know he's a crook at work.

  I just wanted to share the info with everyone there and advise you to be CAREFUL and ATTENTION!

  Yes, you are right, it is definitely a scam.

  Neither Microsoft nor their partners would make phone calls unsolicited to you or anyone.

  Just hang on and ignore these crooks.

  Here are some links with more information and explanations of how these scams:

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://blog.Malwarebytes.org/tech-support-scams/

  http://www.howtogeek.com/180514/the-%E2%80%9Ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

  See you soon

  Julia

• Anyone receiving calls from Microsoft Windows (call center from India by the sounds of it) saying that you have a corrupted file? Or is it a scam?

  We received a call last night from someone who claimed to be the Windows technical department saying that our computer has a file corrupted Microsoft on this issue.  First name: Richard Williams.  0261 004030 callback number.  Sounds like an Indian call center.

  I can't believe that cold Microsoft calls people.

  A quick search on google news suggests that people in Britain were targeted by something similar.

  It's a scam.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/please-read-Don

• I received a phone call from a 'windows teammember' claiming that Windows had received error messages.

  Someone called me suddenly claiming to be with Windows. He said that Winows had received error messages from my computer on the unnecessary files downloaded on my computer, and offering to help me remove... If I give him remote control.   It's for real?  Someone else make that call?

  Many people have had these criminals call them.  I guess that you have hung up on them.

  Microsoft never call someone out of the blue and would not have the necessary information to do so, even if they wanted to.

• About 2 hours, I received a phone call from tring 'Windows' (toranto, canada) to instruct me on how I can erase mistakes, since when ms does call on the phone without an e-mail first

  a speaker of bad engilish was tring to get me to sign in and follow the direction to clear the errors on the Solution Explorer, never happen since then that we ran with a 286 back

  It's a scam.  I'm glad you don't fall for it.

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://www.mypchealth.co.UK/GuideScam.php

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

• Calls received since Windows OTS (OUR TECH STORE)... Albert Torres ID # 109

  I just got a call from someone from Tech Albert Torres Id # 109... from OTS... the technical division for windows, haha... He gave me a website to check...  www.ourtechstore.com...

  now, this site seems legit, Im just not at ease with him giving any information to all the...

  He said I had a virus that corrupts Windows etc, etc, etc... and he has to be corrected or my computer would suffer...

  Hmmmmmmm, he gave me a phone number to call once I checked the website... Im still not convinced...

  It would be the first time in 20 years that I got a call from MicroSoft Windows... oh and on their site web they a Microsoft Certificate of Excellence... thinking it is a big pot...

  can someone help with information on this...

  Thank you

  Hi, Karen Howard,.

  Microsoft has none of the unsolicited telephone calls to help you fix your computer.

  For more information, see the article:

  Avoid scams that use the Microsoft name fraudulently

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Hope this information helps.

• I just got a call from someone who said that they call microsoft Windows

  I just got a call from someone who said that they call microsoft Windows that they have received the error messages from my computer stating that my computer is slow because of problems of malware & spyware. I explained I mcaffe Security Center and she said this would not be effective against the problems that I made my excuses and hung up, it's a real phone call or I'm just ignore it?

  my laptop has been running a little slow on the internet, but I assumed it was because of the age of the computer?
  any help thank you gratefully received chris

  Fake phone calls to technical support

  You did the right thing.

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Phone call claiming to be from the Windows team

  I just received a phone call claiming to be from the Windows team in Ontario (Canada) saying that my computer was downloading tons of things on the web, and it had infected and it was my computer.  I'm guessing it's a scam?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Phone call from Windows Support is authentic?

  I just got a phone call from a man named Philippe de Windows Support. He said that he was receiving reports of errors in my windows and asked me to check Computer Management Applications to find errors. He asked me to remove these errors. I could not remove so he said: if I went to a Web site that he could delete them for me. I refused to let him to the computer via the code and said that I would like to remind him. His number was 02032865123, he said, that it has been supported Windows. He had an Indian accent. It is a call?
  It's my son e-mail account, but it will transmit to me.

  This is HOAX and FAKE for sure. Microsoft will never contact you unless call you them first and ask for help. Microsoft will never know which PC encourage error.

  I suggest you take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

  You may report it to your local Department of fight against fraud.