I received a phone call from a 'windows teammember' claiming that Windows had received error messages.

Someone called me suddenly claiming to be with Windows. He said that Winows had received error messages from my computer on the unnecessary files downloaded on my computer, and offering to help me remove... If I give him remote control.   It's for real?  Someone else make that call?

Many people have had these criminals call them.  I guess that you have hung up on them.

Microsoft never call someone out of the blue and would not have the necessary information to do so, even if they wanted to.

Tags: Windows

Similar Questions

  • I just had a phone call from a person who said that it is Windows

    Original title: inf junk - scam

    I just had a phone call from a person who said that it is Windows (non-Microsoft) and said I have viruses that have made some of my windows certificates expire and he would help me to restore the certificates so that I can delete the infected files.  "" I followed some of its directives, i.e. you press Start key simultaneously with the letter e R and typed in "inf junks.  It said that all of the files that were listed are infected files.  He had me so close that window and type ammyy.com who brought up a remote coelio.  I told him I was hesitant to do it, but in order to varify that it was, I would call him back.  He gave me the 'john' and phone 905-588-7942 # name.  I hope that it has not reached way triggers a virus in my being gone that far.  Any suggestions?

    Hello BruceHiggins,

    In addition information of No Mo, I have included some URLS from users who have experienced the same telephone call you under.

    Scam phone call pretending to be Windows support:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-phone-call-claiming-to-be-from-Windows/193f0a33-4ad9-4a07-96eb-9a7e3debb269

    I received a phone call from someone who claims to have a Virus:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-call-from-someone-claiming-i/4489f388-d6de-416d-9158-0079764bb001

    Thank you

    James

  • I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.

    I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.

    No, it's a scam, ignore the call.

    Just hang up, they are trying to steal your information or to install a virus on your PC.

  • I get phone calls from a person telling me that my email is corrupted

    Corrupted e-mail

    I get phone calls from a person telling me that my email is corrupt and trying to connect to my computer, so they can solve the problem.  I have not heard any questions about msn email be corrupted.  Want some answers.

    Hi CLAUDEFRANCIS,

    Microsoft introduces not calls to customers about technical assistance. More than likely the person calling you is a scam. For your protection, do not provide information personal to that person or him allows to access your machine remotely.

  • Received phone calls from Adelaide number telling me that my computer will crash in two days, if I do not open a session and follow his instructions because of Trojan virus

    original title: Trojan warnings

    Received phone calls from a number of Adelaide telling me that my computer will crash in two days, if I do not open a session and follow his instructions because of Trojan virus.  Nobody gave his name and phone number and said she is Microsoft?  She also told me that it was free and part of Windows security. How will I know if it is authentic or not?

    Hello

    It's a SCAM

    Microsoft does NOT contact you unless you have for them to

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • Call phone-received a phone call from a technician who said my system was sending error reports

    Today, I received a phone call from an Indian man who claims to be a technician. He said that my laptop has been sending error reports for the last 3 months. I had to call b - s because I had just my cell phone last month and it worked perfectly fine. He said that he was with universal Tech Support and when I asked him if he works with Microsoft somehow he said that his company works with Microsoft. I was really curious so I let the call and he told me to go to ammyy.com and run the software. I did and I let him have some light control on my laptop and I noticed that it wasn't really something that just move the mouse around the screen and he was not clicking on anything. He then said that my uTorrent was the question and I still called b - s. I installed it there, but I still have to download torrents. He said that my laptop has 4000 + error messages and they have been displayed on my screen. He decided to transfer me to his manager and that's when I hung up and restarted my laptop and run a full scan once more. What caught my attention, he was actually the registration # from my laptop and he repeated to me. The first time, they called the caller ID said "unknown name, unknown number." The second time they called a number actually popped up. (516-515-7279), I decided to give the number a call, and I didn't get any answer. I searched all over the internet and Ammyy scams pop up but all scammers are pretending be Microsoft certified technicians and I heard again scammers claim that they work with universal Tech Support. Now, I'm very curious to know whether or not Microsoft is doing a collaboration with this company.

    Hello NahDeeUhh,

    That's all just a scam

    Your PC regularly send error reports to Microsoft. This helps Microsoft determine what issues affect most users. During the transfer of these technical error reports information are transferred between your computer and the Microsoft server. NO personal data are transferred, so ask yourself "How did get my information?

    Any company (or individual) can get a database of potential customers, providing that they are willing to pay for this information. It may just be a voters list that could include your address and telephone number. Whatever list it's this list gives this company/individual details that they need to cold call you.

    Unless you have a contract to support prepaid with Microsoft, then Microsoft 'never' will call you about a problem with your machine. Yes there are Microsoft Certified Software engineers out there, but they do not work to make them work for companies that are independent of Microsoft.

    If you receive a similar appeal to new everything simply replace the telephone receiver and have no more to do with the appellant. Under no circumstances should allow you remote access to your PC. This is fatal. All they are after is your personal data such as password, coordinated and banking passwords etc.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • Phone call from the Windows solution Center

    Original title: help

    I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this? I hung up on them. If this is true I can get a number to transfer the call.

    On Friday, April 12, 2013 22:27:04 + 0000, kathleencampbell-buckner wrote:

    Original title: help

    I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this?

    No!

    I hung up on them.

    Good! It's a scam and with various names and phone numbers, a
    It has become very common these days. See
    http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

    In addition to their money get on your part to do anything of any value,
    If you leave them in your computer, which knows what losses they did are
    where confidential information they stole.

    So if you have done so, I highly recommend that you do both of the following
    immediately:

    1 do a clean reinstall of Windows.

    2. change all of your passwords, especially banks or other
    financial sites.

  • I received a phone call from Global Computer Center, who said he had a problem with my computer

    I received a phone call from a Barry Smith of Global Computer Center? who said he there wasa problem with my computer and it took me through solutions, how to check if this call is genuine he was calling from the phone number is 0035361748210?

    I refused is an offer of assistance on the ground that it was not convenient.

    * original title - CONTACTS of PHONE *.

    Hello

    It is a type of scam. If they call again, don't give them access to your computer, like your security could be compromised. Just hang up, tech support companies good reputation are not unsolicited phone calls.

  • Phone call from a person who claims to work for Windows.

    Occasionally my old computer crashes when I read a Blog, and I have to close it manually.  When I start backup it asks if I want to send an error message.  If I do not send the message, in a few days I get a phone call from someone claiming to work for Windows and they want access to my computer.  Is it a coincedence?  It happened three times in the past months, and I know that Microsoft does not call customers.  So is there someone who works at Microsoft who does something they shouldn't?  The people who have always had Indian accents or Chinese who are difficult to understand.

    Hello

    If you need help with a Windows problem, post a message in the answers - Forums of Windows XP.

    Answers - Windows XP Forums
    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp

    ===================

    Coindence and a SCAM!

    USA., you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Phone call from Microsoft windows scam

    Hello

    I received a phone call saying he was Microsoft Windows and there are system reported that my computer was full of viruses and malware, and they said that my computer was sending viruses in e-mails that they lock my email account in order to protect others. They knew my name and said they could make me a lot if I could prove that I was learned as they need my bank details to level from 4 years of life support that will continue with new computers to replace old. I stupidly gave details as he said that if I did it would install antivirous in the computer as a dinner he says my current software wasn't good.

    Then he forced me to enable remote assistance and took me to the purchase for Business Package of distance page help for New World Services Inc. and forced me to enter my data I did. After completing the session, I received an email of New World Services Inc., saying that I had bought the business package and looking upward found only for four years. I then went to my Bank and the cashier told me it was a scam and I got mannaged to cancel the card before it empied my account although New World Services Inc. did take £252.00 my account and told them about the scam and that I don't want there services and do not call me.

    I always get calls saying they are Microsoft Windows or they are malicious and calling about my computer with virus software and when I don't, thank you and hung up there have been moments when someone else says the exact same words as little as an hour later, well that people call regularly as now I know most of them as soon as they speak.

    They installed ammyy to allow access through my firewall to send windows logs them so with selected McAfee frirwall and ammyy blocked as they had shown me the observer of events the adminastrative events and said cuircles reds are virouses and yellow triangles are malware. When I said that the red circle is when I did a forced when troubleshooting stop where I pressed the button for a few seconds.

    Then I got a phone call saying could I turn on my computer as the info from my computer that has virouses and malware had said. If blocking ammyy had worked as before they were able to tell red any yellow order of events. So I then removed my computer ammyy and that they would not receive the ball more.

    When after I dial to get phone calls not the last call, I get when they called and get that they do not have the number of appellants and it has afflicted me that sometimes there was as little as an hour between calls, it seems I'd barr the number of fraudsters and barr New World Services Inc. If they continue to call and if need be I have to change my phone number.

    1. contact your credit card company, if you had given the scammer, your credit card number.

    -Cancel the card and ask for a replacement with different identification number.
    -If you have paid the scammer with your credit card. The card has been compromised.

    2. contact your bank.
    -Change the account.
    -Change the PIN code.

    3. If you saw the crook of remote access to your computer, it is compromised.
    -Reinstall Vista
    -Use another user name and password.

    4. talk to your local law enforcement... If you want to go that far.
    -Ask to speak to people in the Department of wire fraud. See if something can be done about it.

    5. change the phone number.
    -Scammers will call you. They will not stop.

  • I just had a phone call from microsoft/windows technical help

    I feel so stupid that I fell for this but I don't

    so my not very different history of all these other... Indian guy asked all week saying he needed emergency talk to me on the serious malicious virus on my computer. He said it was from Microsoft technical and necessary support about half an hour of my time. I asked him to ring back several times because with young children, it was never the right time. Anyway, he called again this morning and I thought I had better address this issue as it sounded quite serious, it sounded very authentic for me and in my mind, I thought that somebody to call me every day this week, he must be who he is, he said.  so he took me through a website (I think it was logmein123) and asked me to enter a code and said that his colleague would then control my computer.  which she did, all the time the guy was on the end of the phone explaining what she was doing.  She presented as andrea williams from the Manchester direction! She then spent over the next 40 minutes on my computer. towards the end the guy says ok we have identified as you can see (I could see some sort of thing report on my computer at this point) we found quite a few mistakes - we can fix these for you. OK, I said. Andrea williams then says I have to download to your computer one of these options (it then lists the 4 different but recommend the 4th option at a cost of £289 I foolishly said okay.)  a form then appeared on my computer asking for my card details name address date of birth ect - what I have briefed (BTW im currently hitting my head on the table where I'm writing this at my stupidity!)  Fortunately my beautiful Bank was on the ball and refused a payment. This was the point that they have began to have a bit narky with me.  the guy said he was going to pass me to andrea from Manchester who would talk to me in person to try to settle this payment. me thinking that I was going to talk to someone with a manchester accent... don't be stupid... .i started talking to another very Indian lady who was very rude and very impatient with me. then she said to me (Yes told me) do to ring my Bank while it took place on the line to address this issue. It was then I thought no Ive has had enough and finally, alarm bells began to ring! (all right all right I recently had two children, you know)
    !). I told him that I would call the Bank later. reluctantly, she said ok, but said she'd call me in an hour - I said all that. It's then the strange thing happened - I tried to disconnect my computer, but it forced somehow back to and typed a message saying that please let me connected disconnect.  I typed a message and said you have learned to be pleasant and able to stop everything. then (the storys stops not here oh no) it sounds me only true to his word back an hour the second later. and said - have you talked to your bank. I said yes. What did say, she said. I said, that they said that you are a crook. at this point she just freaked out at me. told me that I needed psychiatric help. so I said, and you have to find a good job and stop robbing the people hard earned money there. then she said something quite scary. She said you wait awhile and just see what we are capable of... I hung up and then cause a chill went down my spine.
    Sorry to go on and give you every little detail but despite jokes he really shake me and I hope that warn you other people that these people are horrible and won't stop not stalking you until they get what they want, even when they have been rumbled. they have no scruples or even care about their effects on people.  They you in real, and they are completely credible.  After the call I informed fraud action (UK) the 03001232040 that gives you a reference of crime and pass information to the police. I was also advised to get a reputable company computer to look at the computer where they left any damage to the computer.
    can someone advise in the meantime if I need to do anything with regard to my computer, like most I'm now worried that they have endangered the security of my computer. also can they get on my computer once again without knowing me.

    Suggest you read the following: http://ask-leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

    Recommend you cancel card credit/financial accounts that could be in your computer and change all passwords and have you reformat/reinstall your operating system.

    http://Windows.Microsoft.com/en-us/Windows/help/install-reinstall-uninstall

    Your computer and information (financial or other) must be considered as a compromise. You can uninstall everything related to logmein123 (which is a program legitimate and it is doubtful that the scammers could not back into your computer), but I wouldn't recommend that you even connect to the internet until it is reformatted.

    Good luck...

  • Phone calls from entrepreneurs 'windows' to solve a problem of viruses on your computer

    No matter which Microsoft windows contact you about viruses in your computer at home never?

    No matter which Microsoft windows contact you about viruses in your computer at home never?

    Hi & welcome

    As my partner mentioned above, it is an obvious scam... & should be useful, as it has existed for a time "long enough."

    Report the Microsoft phone scam

    Sub tech support phone scams

    Cybercriminals don't just send e-mails fraudulent and created fake sites Web.

    They could also call you on the phone and claim to be from Microsoft.

    They could offer help to solve your computer problems or sell you a software license.

    Once they have access to your computer, they can do the following:

    • Encourage you to install malicious software that catches of sensitive data, like user of banking online names and passwords. They may also charge you for to remove this software.

    • Convince you to visit legitimate Web sites (like www.ammyy.com) to download the software that will allow them to take control of your computer remotely and adjust settings to make your computer vulnerable.

    • Request credit card information so that they can charge you for bogus services.

    • Direct you to fraudulent Web sites and you prompted to enter the credit card and other personal or financial information.

    Neither Microsoft nor their partners make unsolicited phone calls (also known as the telephone canvassing) you charge for security patches or software.

  • About 2 hours, I received a phone call from tring 'Windows' (toranto, canada) to instruct me on how I can erase mistakes, since when ms does call on the phone without an e-mail first

    a speaker of bad engilish was tring to get me to sign in and follow the direction to clear the errors on the Solution Explorer, never happen since then that we ran with a 286 back

    It's a scam.  I'm glad you don't fall for it.

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    http://www.mypchealth.co.UK/GuideScam.php

    http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  • Two calls from a man who claims that he is Microsoft asking me to turn on my computor so he can guide me through the elimination of the virus. When questioned he gets flumexed. Someone did he do this experience too?

    I can't believe that Microsoft would call random users to help solve their problems of computor. It sounds didgy to me.

    I can't believe that Microsoft would call random users to help solve their problems of computor. It sounds didgy to me.

    You are exactly right!

    This a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

    At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

    1 reinstall Windows properly

    2. change all your passwords, especially those of the financial institutions and online stores.

  • I also received a phone call from an Indian man who claims to make Windows and I have a Virus

    I also received a phone call from an Indian man who said I had a virus, I did not open anything but try to connect but could not it says something like unable to connect that someonelse is connected, I tried to log on my girls password and the same thing happened there. When I closed the computer and re entered my password allowed me right there. My question is I did not open anything when he was on the phone I just connected, he was hacking my computer or was pure coincidence. I don't do banking over the internet, but I paid for a few things on the line and I'm afraid that he can get any substance persional. Help, please! Thank you

    Only way he could access your computer is if you gave him the passwords, or enables a remote access connection by... you should have to install Teamviewer, Logmein or other legitimate applications and then give the code to access it.

    Here are some other links you find interesting... extends over what you might have faced if you let scammers in your computer.

    http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/i-fell-for-the-eventvwr-phone-scam/8e79cd60-0a09-4ED6-85b0-056230878815?page=1

    Kind regards...

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