Can download but not running Vista SP1

My problem seems to be different from others regarding the SP1, I need to be able to install software.

Despite the fact that I downloaded frequently updated, my laptop (Vista 32-bit) makes no reference to SP1, so I must assume that I don't have. I went through the process of updating today, no sign of SP1.

So I downloaded the SP1 package from this page:

http://www.Microsoft.com/en-US/Download/details.aspx?displaylang=en&ID=30

I successfully download the file Windows6. 0-KB936330-X 86 - wave0.exe, but I can't run it. When I double click on it, I wonder if I want to run it or cancel (unverified Publisher, which seems a bit odd for a Microsoft file), I choose run and absolutely nothing happens.

I tried with the SP2 package and not had this problem - the process quite normally, although of course I can't install it because of the absence of SP1.

Really need help, please, I can't use my business software!

Kind thanks.

Hello

Method 1
I suggest you try the steps from the following link:

How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
http://support.Microsoft.com/kb/947366

Method 2
The issue could be the corrupted file. I would say you can do clean start and then try to install the update via windows update.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

Note: Follow step 7 clean boot KB929135 article to reset the computer in normal mode.

Tags: Windows

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