Can I go down to the Acrobat 9 Pro XI for free

Our office installed Adobe Acrobat 9 Pro in 2012 on all computers.  It is compatible with our version of casemap Lexis.  The office you just bought a new computer with Adobe Acrobat Pro XI installed which is not compatible with our version of casemap.  We want to downgrade from Pro XI-9.  Can we download 9 on the Adobe site and use our serial number for XI or must buy us a new version of 9?

Your serial number is only valid for the product that has been assigned.  Adobe doesn't sell older version of their software, so if you want to get a new license and the old version, you will need to find a third-party provider for it.  When it comes to the purchase of the questions, you are better to talk to Adobe directly than through these forums.

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