Can not access APEX console in BIC

Hi experts,

I just activated my BIC yesterday, and when I opened the console access service to APEX console, he failed and returned a 404 page not found. Anyone encountered the same situation? Thank you.Capture.PNG

And when I loaded the console BI data, the system has indicated there is a 500 internal server error, seemed, the backend server is facing a mistake of RELAXING. Any idea could solve this problem, such as restart the service manually? Thank you very much.

Capture.PNG

Hello

Sorry for the response latency, since just walked through the Chinese Spring Festival new year.

I had found the way to walk around the questions, in any case, thanks for help.

In fact, there are two problems, I was faced with:

1. I couldn't connect to console APEX, by URL portal you mentioned above. It's simple, just the normal "PAGE not FOUND" bug, but I could not do anything when the platform in the cloud. Thank you for the back end support - Jean Marc solved the problem, and I could connect to the console as well.

2. I couldn't load the data on the cloud of the icon to load data in the console:

or by:

In both directions, it returned the error 500:

I found a way to walk around the issue, manually install the application data loader, under the APEX-> 'Package Apps'.

After installing the application, I could upload it my local data on the cloud.

Tags: Business Intelligence

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