Can not connect to CC App

As title, this is how it goes, login screen, loading and then to be told that I was disconnected (no joke)

Repeat the process, the same thing happens more.

Correct login information, I used to stay connected, so it disconnected me rather that disconnect me.

Any ideas / a known issue?

Thank you.

Screenshot-2014-04-01-15.19.jpgScreenshot-2014-04-01-15.192.jpgScreenshot-2014-04-01-15.193.jpg

Hello Simon,.

Please follow this step by step procedure:

1. open a window in the Finder, select go > go to folder option, type in ~/Library and press on enter.

2: now navigate to Application Support/Adobe/OOBE /... folder.

3: delete the opm under OOBE.

4: OOBE and rename it OOBEold.

5: Check if you have AAMupdater in the same place.

6: Please rename it to AAMupdaterold.

7: click on icon on the desktop creative cloud gear application and choose leave Creative Cloud.

8: then launch, connect, and click on the applications tab.

Kind regards

Richa

Tags: Adobe

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