Can not 'open' or 'explorer', a dvd or CD

For two burned commerically or home burnt CD or DVD, I can't open it in Explorer. In fact, nothing happens. When I go to a command prompt and cd to the directory of the drive (E: in my case) I see very well the files with a "dir". Just not in windows itself.

Another symptom of probably the same problem, is when I pop in a blank DVD, pop AutoPlay options - up. If I choose to burn a dvd using windows Explorer, the first window opens where you are asked a name for the disc to burn and lets me select the way to burn it, but when I click Next nothing happens.

It is not a hardware problem as if I choose to use another utility to burn the DVD from the list of options to auto run, other software is able to burn the DVD fine.

I don't care that much about the burning issue - I just want to be able to open and explore the cd and DVD and impossible except for the command line.

Run the Hardware Troubleshooter:

Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

If this solve?

If this is not the case, do a scan SFC:

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833

Everything good?

You have another user a/c?

Check if similar symptoms occur in this.

If not, this is a clear case of user corrupted a/c.

FIX:

Difficulty of a corrupted user profile
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Man is the only animal that laughs and cries; because it is the only animal that is struck by the difference between what things are and what they could be.

Tags: Windows

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