Can not pass my account!

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  Dear Sir / Madam,.

  I created two accounts. One is the main account and the other is Standard user for my grandson. But now when I click on the icon of the main account, the screen as below.

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  Christays99

  Welcome to the HP Forum.

  The profile of the user on the main account is corrupted and will not allow access to the account.

  I guess that you have administrator privileges on the computer with the account else.

  As long as you can log into the account of your son, what follows can operate.  I apologize for the lack of precision - I haven't used Windows 7 for a long time. I work in a faulty memory.  The smile.

  ==========================================================================

  You may be able to use account your son to create a new account:

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  When he complains about permission, give it your password of your original as account administrator access code.   If you do so, create the new account as an administrator account.  Otherwise, create the account anyway you can, go back in after you create the account, select 'Manage' and change the type of an administrator account.  Whenever you are prompted for an admin password, give your password to your old account.

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  C:\Users\Christays2 (new)

  C:\Users\Bobbie (son's account)

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  Click on the Thumbs-Up Kudos to testify and say thank you.

  Although I strive to reflect best practices of HP, I do not work for HP.

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  MS - MVP - Elephant Boy computers - don't panic!

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  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

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