Can someone help me with this message: we have found subscription associated with this adobe id

After the installation of CC 2015 I get this message, but only when I try to open After Effects.

It opens everything else correctly. It seems to be back to an Adobe membership I used a trial before you buy.

When I click on the link with my correct ID that works on everything else "Have a different Adobe ID?" - he says that there is no subscription for that account.

FYI: I followed the steps of CIHI - and still does not work:

Hing-while-working-Mac-OS-x-10-9-and-later/ http://blogs.adobe.com/kevinmonahan/2014/09/10/Premiere-Pro-CC-freezing-on-Startup-or-Cras

Help, please!

Screen Shot 2015-07-30 at 1.48.51 PM.png

Uninstall aftereffects.  then reinstall it using your desktop cc application, unless the desktop app shows that suggests that you try.

If it's by offering a trial and all the rest is correctly listed

close your office cc application.

Rename the opm.db file by:

Navigate to the OOBE folder.

Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

and rename the file opm.db in opm_old.db, for example

Finally, launch your cc desktop application.

Tags: Adobe

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