I get calls from guy with Indian accent claiming to be from Microsoft and want me to go to my computer to get rid of malware. Anyone?

Similar Questions

• I received a phone call from someone claiming to be from Microsoft and want to access my computer. Is it a scam?

  Telephone scam

  I received two calls this morning, an hour outside, a male born foreigner (Indian accent) claiming to be technical maintenance for Microsoft. Said that they have received my computer error messages and it is probably due to a virus or malware. I wanted to turn on my computer, so he could prove to me. Is it a scam? What should I do?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I got a phone call from microsoft that malicious software is installed on my computer

  I live in Toronto, Canada. Someone called me and told me that she calls me from Microsoft and said some malware is installed in my computer and she told me to turn on your computer and do the instruction, she tells me.  I do not trust it because it's weird to have a call from microsoft on Saturday evening at 7:00. I said what happened if I didn't, she told me that she disconnects my server computer and tell my provider to block my IP address! I asked his emp ID, name and Department she calls, it just pass the phone to his supervisor, and when I insist on my view that I'm not you trust, he told me that you don't have any technical information. and it was very very rude... Finally I hung upward and the lady called me again and gave me this info: name: Abam Sorgr, empID: 21536 Windows operation system Dept., at Montreal, Canada, she gave me her employee ID:21536, the phone, her name was 65391989 which don't belonge to the Canada. I told him I check from microsoft and you can call me tomorrow. and now I have no idea?

  These phone calls are usually of a person representing Windows rather than Microsoft, but in any case, the call was nothing else than a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls (e.g. RCMP). Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• I keep getting phone calls from people with heavy accents who say they call from microsoft and the need to check my computer because of all the error messages I'm supposed to be getting.is it real

  I continue to receive calls telephone of people with heavy accents who say they call Microsoft because of all tha error messages I'm supposed to be getting - which I don't get. I just got the phone with one and convinced him to remember on Friday at noon, Central time. He asked me to give him the remote control of my computer so that it can "fix." I can't believe its "real and he can't give me details about what the problems are." I wasn't about to let him have access to the computer I'm on right now because of his "unusual operating system and all the time and effort it took to get this set-up and at full load." I'll be at my weekend House when it calls Friday where I have a more conventional computer. Is this real or a hoax?

  SCAM.
  You have made the right choice. Do NOT give the scammer remote access, or your computer is "screwed".

  The next time the scammer call, hang UP.

  Take a look at these phony support calls:
  http://answers.Microsoft.com/en-us/search/search?searchterm=phony+support+phone+calls&CurrentScope.ForumName=&CurrentScope.filter=&askingquestion=false

• I was receiveing calls from microsoft stating that attempts to take over my computer has been detected.

  About once or twice a month, I get a phone call from someone claiming to be with microsoft. This person said that there is evidence that someone is trying to take over my computer. Then he asked me to give him permission to embark on my computer to remove these attempts. My question is... is it the way that microsoft works and is a legitimate call? And should I allow this person access to my computer?
  Clifton

  On Saturday, March 16, 2013 01:15:03 + 0000, cliftondavis wrote:

  About once or twice a month, I get a phone call from someone claiming to be with microsoft. This person said that there is evidence that someone is trying to take over my computer. Then he asked me to give him permission to embark on my computer to remove these attempts. My question is... is - it the way that microsoft works

  N °

  and is this a legitimate call?

  No!

  And should I allow this person access to my computer?

  N° !!

  It's a scam and with all the names and phone numbers, one who has
  become very frequent lately. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, which knows what losses they did are
  where confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. change all of your passwords, especially banks or other
  financial sites.

• I get phone calls - (516) 673-0633-someone who claims to work for Microsoft by asking me to turn on my computer and other issues.

  A man called my cell phone once a month in what appears to be a scam.

  This person wants me to turn on the computer or to ask me if I'm on the computer.
  This person claims to be working for Microsoft.
  Usually I say that is I don't have a computer or that I have 10 computers, and I don't have time to do what he wants.
  This person warms me that my computer is in danger and that I need to act now by following the instructions of his phone.
  Usually he hangs up the phone once I tell him to call later.
  The phone number indicated in my identity from the last call, he did today 23 Aug 2012 @ 13:00 Pacific time is: 516-673-0633
  I think Microsoft should be very interested in protecting its reputation and its customers to discover why this person called in what seems to me randomly.
  ask Microsoft behalft.
  Thank you.

  It is a total scam! Do a search on these forums and you will find a LOT of references. Never leave in your computer.

• I get phone calls from "microsoft" and phone number to see if it is legitimate. The India what it seems.

  Bogwe I think, he wouldn't give me any info just kept asking if I was the owner of the account. I had problems with my computer, he said. Not really. No phone number that I could call back to see who it was, really, Miss 1 number on my caller ID. I think that scam and also sounded like he was English Eastern decent, broken. BEWARE! Microsoft you must put a warning message it will last eternally.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• OK, I have a legal copy of vista Home premium with service packs and updates from microsoft and want to start clean with a clean installation I do not have the original, only recovery and put installation disc at level Express disc?

  OK, I know that this may be simple for most, but I have an of a moment _ this find.  As I said legal copy that has been saved... I backed up all my files on DVD, I don't care if I lose all the programs that I can always download them later.  Basically I want is that it was when I brought home the first time.  I searched high and low for the original disc of Vista but no luck.  I do not have people upgrade at any time, but I was not able to find a definitive answer about it online.  Not too complicate it again but I have 4 GB of ram and processor can run 64-bit, and I have 32-bit curently I'm sure you know where I'm going with that.  I know a little about how to do it, but want reasurance and direction from someone who knows hit safe and ready to help.  Any person who get end to this nightmare for me will be really appreciated.

  Shaun

  Contact the manufacturer to obtain a set of recovery discs original (for a fee) and use them to make the initial installation.  Activate it.  Then you can do the upgrade and activate that.  You must install the original operating system in order to install the upgrade.  If you are going from 32 bits to 64 bits that cannot be done with an upgrade - which requires complete and clean installation.

  Here is the Microsoft policy on replacement software; http://support.microsoft.com/kb/326246.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Got call from abroad voice asking me to allow access to my computer. Call from Microsoft said? Is this a scam going around?

  received a call from foreign voice asking me to let him access my computer, said that it was for my call from Microsoft. Wanted to help me with my problem.

  First I called Microsoft and don't think that they work this way. Also, this same thing happens to my friend here in Idaho a couple of weeks. Is this a scam going around and if it is why didn't Microsoft addressed the issue in a public way?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• call of hoax? -A received a call from Microsoft who said I had a serious internal problem with my laptop

  I got a phone call from someone who said yesterday that they were from Microsoft and I had a serious internal problem with my laptop. Would Microsoft ring blue like that or is this a scam call? Thank you

  Microsoft do never not solicited for calls.

  It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

• a call from a guy that he was from microsoft and the computer has a virus

  My friend got a call from a guy that he was from microsoft and that they had tried to him (by pop-up texts) she had a virus message. He was called to help set and wanted remote access, but would not give him any id to verify that it was legitimate, including any phone number or email address. He rang back the next day for a new attempt. He him verbally ordered a little in his computer saying that it had received these warnings pop up, but it will not allow access just in case. We believe that it is a scam. are us correct? and she inadvertently gave them access to certain form eventhough she has not allowed their remote access. He also could not give all the names of what virus he had which sounds too suspicious if they could detect the threat etc...

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Phone call from Microsoft system claiming suffered a virus attack.

  original title: friend or foe?

  I just put the phone of a female with an Indian accent who says she is from Microsoft and called to tell me there are viruses in the back of my system that should remove because they cause problems with Microsoft Server? Or something along that line.  She was very convincing. Asked me to go to the event viewer, and there is a long list of errors and warnings. She said she'd help me eliminate those events brewed. I had concerning Web Site page asking me to download a software to "share the computer" when I realized that if I download this and they are not what they say there are, they could access my computer.  Big voice in my head told me not to download and I said female operator that I was not willing to do this because I don't know if she is who she says she is and contacted Microsoft myself. She said (do crosser per minute) she's trying to help me and if I do not eliminate the problem that it would remove Microsoft from my system immediately and which will remove all the icons and I would not be able to access Microsoft on my computer ever again. After repeating again once I will contact Microsoft myself so I know that I am speaking to a real fair operator repeated herself and his threats. I just hung up. I felt quite upset and confused. I'm not computer savi but know that there is no disadvantages. I hope that I stopped just in time before they could access anything whatsoever. Didn't upload the software, that they asked me. I'll be ok?  Would really appreciate a response. Thank you

  Scam. You did well by hanging up and as long as you do not download anything whatsoever, everything should be good.

  See: http://www.microsoft.com/security/online-privacy/msname.aspx and

  See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows
  • Windows repair center
  • Microsoft technical support
  • Microsoft technical support
  • Windows Support Group Technical Department
  • Microsoft Research and Development Team (team of Microsoft R & D)

• Call from Microsoft Security, is it a scam?

  I got a call from "Microsoft Security", informing that my computer has been hacked and tried to get me a "pin" entry that they would provide. When I wondered where they were on they notify that they were "security for Microsoft" I didn't responded and asked a phone number back to them. The number is 253-220-7222, but I was not called again.

  I suspect that it was a scam. Do you have any advice?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.

  * Original title: mess up BIG TIME

  I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.  They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer.  They continued to open the files, even if I tried to stop my mouse does not work only them would be.  Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end?  I'm not a computer person and appreciate any help I can get.  Thank you, Sue

  Yes, you have been scammed.

  Quietman, see: I was hacked... What should I do?
  http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Download the free versions of these tools. First check the updates and then run a full scan with each.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

  AdwCleaner
  http://adwcleaner.en.LO4D.com/

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Junkware Removal Tool (free)
  http://www.bleepingcomputer.com/download/junkware-removal-tool/

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report a scam to technical support
  http://support.Microsoft.com/reportascam

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html