Can't access administrator account, "user profile Service service has no logon.
I can not access my user account who is the administrator account. An another user account on the computer (standard account) is still available, however. (Which doesn't have a password). I use Windows 7 Home Premium (64 bit?).
I get the following error message after entering my password:
"The service user profile Service has no logon.
User profile cannot be loaded. »
(Note: the word "service" is repeated in the error message.)
I have not deleted all the files manually, or altered by the profile and have not installed all the software until the problem occurred, but I'm running anti-virus software (as always).
I tried to turn the computer power and repeated logon several times in the last 12 hours, but with the same result.
My profile is damaged? Is it possible to access my user account without implementing the user profile?
I used this Microsoft Support page using the method 1 http://support.microsoft.com/kb/947215/en-us
It worked perfectly, & took only 10 minutes to complete. You must have an administrator account substitute, you can go to access these folders.
Good luck!
Tags: Windows
Similar Questions
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Original title: I can't connect to my admin account
Windows 7 - whenever I try to login on my admin acc it appears ("service user profile Service does not have the logon - user profile cannot be loaded") and do not know what that could have been and how to solve this problem, I have not tried anything yet if someone can please help me. I also connect to a standard ACC and cannot do anything because when he asks me my admin pass I put it in and nothing happens.Hello
This error can occur if the group policy setting "do not connect to users with temporary profiles" is configured.
Run the diagnostic tool for Fixit for the article mentioned below and if it solves the problem.
Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon.
Unable to load the user profile.
http://support.Microsoft.com/kb/947215Let me know if you need more assistance.
Kind regards
Afzal Taher-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think. -
Can not connect - when entering a password message "the service user profile service has no logon. Failed to load profile \User' cannot access start menu to apply the options.
Hello
1st thing to try is the system in safe mode restore to before the problem
http://www.windowsvistauserguide.com/system_restore.htm
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode option with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
If that does not solve it read more
read the tutorial below
When you log on a Windows Vista-based or a Windows 7 computer by using a temporary profile, you receive the following error message:
The user profile Service has not logon. User profile cannot be loaded.http://support.Microsoft.com/kb/947215#letmefixit
Your user profile was not loaded correctly! You have been logged on with a temporary profile.
http://support.Microsoft.com/kb/947242
If you tried to log on to Windows and received an error message telling you that your user profile is damaged, you can try to fix it. You will need to create a new profile and then copy the files from the existing to the new profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
-
The above message appears when I try to log in. He only started past today, for no apparent reason. I can access a different account on my computer, but that information is stored on my own connection. The administrator so I cannot get a more far by creating other accounts etc, (which would not have the info I need anyway). Help... I work from home so it's impossible to get anything done. Thank you.
Hello suestev,
Thanks for posting your question on the Microsoft answers Forum.
Please see the Microsoft KB article below for assistance with the error:
KB 947215 - error message when you log on a Windows Vista-based computer by using a temporary profile:
"The user profile Service has no logon. Unable to load the user profile.
http://support.Microsoft.com/kb/947215I have included several links that addresses the error message for the user profile cannot be loaded.
You profile might be corrupted and needs to be recreated.You can also check the tutorial to
http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.htmlGood thread on Technet dealing with corrupted user profiles
http://social.technet.Microsoft.com/forums/en-us/itprovistasecurity/thread/e806dd5d-6764-463e-B181-e3aaee271231/How to fix a corrupted user profile:
http://windowshelp.Microsoft.com/Windows/en-us/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspxIf please reply back and let us know if these articles have helped solve your problem or if you still need help.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
When you try to access the user profile, get the error message "the service user profile Service has no logon. User profile cannot be loaded. "The new profile tried to go through the steps of profile user fix damaged by ms, but trying to create a new user profile to copy the files from the damaged user profile does not display on my C: drive the users folder (as it should). Anyway to fix the corrupted if user profile profile are available?
Hello
References to Vista also apply to Windows 7.
You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
Mode has no default password (unless someone has changed the password so it should be available).Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google Earth)
has been known to cause this problem.Error message when you log on a Windows Vista-based or Windows 7 using computer a
Temporary profile: "the user profile Service has no logon. Unable to load the user profile.
http://support.Microsoft.com/kb/947215How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.htmlHow to fix error "your user profile was not loaded correctly! You have been connected with a
temporary profile. "in Vista
http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.htmlBE VERY CAREFUL IF YOU USE THIS ONE:
DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.
How to enable or disable the built-in Windows 7 Administrator account
http://www.SevenForums.com/tutorials/507-built-administrator-account-enable-disable.htmlUse the hidden administrator account to lower your user account APPLY / OK and then lift it to ADMIN.
This allows clear of corruption. Do the same for other accounts if necessary after following the above message.You can use the hidden - administrator account to make another account as ADMINISTRATOR with password even
(or two with the same password) use a test or fix the other.You can run the Admin account hidden from the prompt by if necessary.
How Boot for Windows 7 System Recovery Options or use a Windows 7 boot disk.
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlWhat are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7How to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlIf you cannot access your old account, you can still use an Admin to migrate to another (don't forget
always leave to an Admin who is not used except for testing and difficulty account).Difficulty of a corrupted user profile
http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspxI hope this helps.
-
I created a new Admin account and when I went to her, I got the message:
"The service user profile Service has no logon. The user profile Service failed to load.
What's up with that?
Hello
References to Vista also apply to Windows 7.
You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
Mode has no default password (unless someone has changed the password so it should be available).Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google Earth)
has been known to cause this problem.Error message when you log on a Windows Vista-based or Windows 7 using computer a
Temporary profile: "the user profile Service has no logon. Unable to load the user profile.
http://support.Microsoft.com/kb/947215Difficulty "the user profile Service has no logon. User profile cannot be loaded. "Error in Windows 7
http://www.SevenForums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.htmlHow to fix error "your user profile was not loaded correctly! You have been connected with a
temporary profile. "in Vista & Windows 7.
http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.htmlBE VERY CAREFUL IF YOU USE THIS ONE:
DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.
How to enable or disable the built-in Windows 7 Administrator account
http://www.SevenForums.com/tutorials/507-built-administrator-account-enable-disable.htmlUse the hidden administrator account to lower your user account APPLY / OK and then lift it to ADMIN.
This allows clear of corruption. Do the same for other accounts if necessary after following the above message.You can use the hidden - administrator account to make another account as ADMINISTRATOR with password even
(or two with the same password) use a test or fix the other.You can run the Admin account hidden from the prompt by if necessary.
How Boot for Windows 7 System Recovery Options or use a Windows 7 boot disk.
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlWhat are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7How to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlIf you cannot access your old account, you can still use an Admin to migrate to another (don't forget
always leave to an Admin who is not used except for testing and difficulty account).Difficulty of a corrupted user profile
http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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OP: Administrative user unable to Log in
Dell Bostro 1000 using Vista. When you try to open a session as long as the message from the administrator that is displayed is "the user profile Service has no logon. Pfoile of the user cannot be loaded. The administrator can connect to a different user account. When she tries to reinstall Vista she gets the following message: must remove the power cell.Any suggestions? Thaks
Rick
Hi Rick Ramza,
I suggest you to follow the steps described in the article below and check if this solves the problem.
Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. User profile cannot be loaded:
http://support.Microsoft.com/kb/947215Kind regards
Manasa P-Microsoft Support. -
Hi guys,.
(I already tried this https://support.microsoft.com/en-us/kb/947215)
I have usually need two accounts on my system. I lent my laptop to a friend for a few hours and asked him to connect with the guest account but he got "the user profile service has no logon. User profile could not be loaded"error message. So I tried to create new accounts (standard and administrator), but nothing works. I am able to connect to my account but not to other accounts, I have create on my system. Pls help
OS: Windows 7 Home Premium
Hello Shashank,
Thanks for posting your query on the Microsoft Community.
I imagine the inconvenience that you are experiencing and I appreciate your efforts taken to solve the problem.
I suggest you refer to the suggestion of Nithyananda J replied on February 15, 2010 and check if that helps:
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows
Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.
Thank you
-
How can I solve this problem? I have Windows Vista.
Hello
1st thing to try is the system in safe mode restore to before the problem
http://www.windowsvistauserguide.com/system_restore.htm
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode option with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
If that does not solve it read more
read the tutorial below
When you log on a Windows Vista-based or a Windows 7 computer by using a temporary profile, you receive the following error message:
The user profile Service has not logon. User profile cannot be loaded.http://support.Microsoft.com/kb/947215#letmefixit
Your user profile was not loaded correctly! You have been logged on with a temporary profile.
http://support.Microsoft.com/kb/947242
If you tried to log on to Windows and received an error message telling you that your user profile is damaged, you can try to fix it. You will need to create a new profile and then copy the files from the existing to the new profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
-
Original title: just changed password an hour ago. I can not connect.
Password just changed an hour ago. I can not connect. I don't have a password reset disk. When I type the password and press ENTER, the next page says ' THE SERVICE PROFILE has NO logon USER. USER PROFILE CANNOT BE LOADED. »
HelloThis error can occur if the group policy setting "do not connect to users with temporary profiles" is configured.
Try to connect to your computer from another user account and follow the steps listed in the article below.
Check out the following link and follow the steps to solve the problem:
Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
http://support.Microsoft.com/kb/947215Note: If you do not have any other user account the computer checks to see if you can boot to the desktop insafe mode , and then perform the steps listed.I hope this helps.Thank you, and in what concerns:
Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly. -
We get the error message "the service user profile Service does not logon, user profile cannot be loaded." Prevents us from entering the computer laptop-so how to solve this problem? Help?
Hi LisaPie,
Step 1: You can run the fixit available in the article below
Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
http://support.Microsoft.com/kb/947215Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/If you cannot start the computer in normal mode, try the steps in safe mode with networking
Step 2: Start the computer in safe mode with network. To do this, follow the steps below:
Access the menu advanced startup options by turning on your computer and pressing the button F8 before Windows starts. Advanced startup options menu select SafeMode with networking
http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
-
Not able to connect to the user account, error: user profile Service has no logon
I'm on a HP Pavilion dv7 with Windows 7. I created a user account for my wife but she cannot open a session because of the messages "the user profile Service has no logon. User profile cannot be loaded. »
Where and how can I fix it?
Thank you.
Larry
Original title: need help with setting up an account
Hi Larry,
Thanks for posting your query in Microsoft Community.From your description, it seems that you are not able to connect to the user account when you try to connect you get following error. The user profile Service has no logon
This behavior can occur if the user profile was deleted manually using the command prompt or by using Windows Explorer. A profile that is manually deleted does not remove the security identifier (SID) of the list of profiles in the registry.
If the SID is present, Windows will try to load the profile using the profile Image path that points to a nonexistent path. Therefore, the profile cannot be loaded.
To resolve the problem with the user account, you can follow these steps:
Method 1:
(a) click Start, type regedit in the start search box, and then press ENTER.
(b) search for, and then expand the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList(c) right click the SID that you want to remove, and then click on remove.
(d) log on to the computer and create a new profile.
You can also check this link:
Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
http://support.Microsoft.com/kb/947215Important: The above section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
Method 2: Also, see the steps in the following Microsoft article:
(a) error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
http://support.Microsoft.com/kb/947215Note: We strongly advise against making it the standard way to remove the user profiles on computers. Documented and supported approach is using the system advanced settings in the system, "Profiles" settings properties For programs, it is available using the API 'delete profile '.
If the SID is present, Windows will try to load the profile using the profile Image path that points to a nonexistent path. Therefore, the profile cannot be loaded.
(b) how to back up and restore the registry in Windows
Back up the registry
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry(c) IF you still have the problem then you can follow the link provided below to fix the damaged user profile.
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profileFor any Windows help in the future, feel free to contact us and we will be happy to help you.
-
I can't log on to my laptop. I get the message "the service user profile Service has no logon. User profile cannot be loaded. "Can anyone help?
Hello
1st thing to try is the system in safe mode restore to before the problem
http://www.windowsvistauserguide.com/system_restore.htm
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode option with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
If that does not solve it read more
read the tutorial below
When you log on a Windows Vista-based or a Windows 7 computer by using a temporary profile, you receive the following error message:
The user profile Service has not logon. User profile cannot be loaded.http://support.Microsoft.com/kb/947215#letmefixit
Your user profile was not loaded correctly! You have been logged on with a temporary profile.
http://support.Microsoft.com/kb/947242
If you tried to log on to Windows and received an error message telling you that your user profile is damaged, you can try to fix it. You will need to create a new profile and then copy the files from the existing to the new profile.
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
-
The user profile service has not logon. User profile cannot be loaded.
This showed on my computor someday on my connection, and I am the administrator. So now I can not change anything on computor or backups or add programs or delete. I did nothing before that happened. Any help would be appreciated. I tried safe mode, but that did not solve the problem. I need a simple solution that I'm not terrible with computors. Thank you Sandy
Hello
You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
Mode has no default password (unless someone has changed the password so it should be available).Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google Earth)
has been known to cause this problem.Error message when you log on a Windows Vista-based or Windows 7 using computer a
Temporary profile: "the user profile Service has no logon. Unable to load the user profile.
http://support.Microsoft.com/kb/947215How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.htmlHow to fix error "your user profile was not loaded correctly! You have been connected with a
temporary profile. "in Vista
http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.htmlBE VERY CAREFUL IF YOU USE THIS ONE:
DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.
How to enable or disable the real built-in Administrator account in Vista
http://www.Vistax64.com/tutorials/67567-administrator-account.htmlUse the Admin account hidden to lower your user account APPLY / OK then wear again to
ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
above message.You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
password (or two with the same password) use a test or difficulty to another.You can run the Admin account hidden from the prompt by if necessary.
This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxIf you cannot access your old account, you can still use an Admin to migrate to another (don't forget
always leave to an Admin who is not used except for testing and difficulty account).Difficulty of a corrupted user profile
http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspxI hope this helps.
-
Error 1051: User profile Service has no logon
Mr President.
I use a real operating system Windows Vista Home Premium SP2 with my laptop Lenovo Y430. I have recently updated to SP1 to SP2 Windows Update online. last week when I tried to log in one of my user accounts, the above-mentioned error popped up on my screen. on further verification, I found that the "user account" does not exist in the c:\user\(account name folder). I could not find the same in the registry editor "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList".I've traveled all your forums to get help, including http://support.microsoft.com/kb/947215. even installed the "Microsoft Fixit" given on the same page, but it did not help. I even tried to restore my system to an earlier point.
In addition, when I tried to stop/restart the "user profile Service", the same mistake invited each time. but when I stopped/restarted the "user profile Service" after the removal of the user of the control Panel\User account account, the system didn't invite me with the error. and then; even after the service is restarted, and then creating a new user, I was unable to login with this user account.
now I find myself with a single administrator account to work with
Please suggestThank you in anticipation
Hello
Maybe this will help:
You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in
Safe mode has no default password.Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google
Earth) has been known to cause this problem.How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.htmlHow to fix error "your user profile was not loaded correctly! You have been logged on with
a temporary profile. "in Vista
http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.htmlBE VERY CAREFUL IF YOU USE THIS ONE:
DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrrups you are TOAST.
How to enable or disable the real built-in Administrator account in Vista
http://www.Vistax64.com/tutorials/67567-administrator-account.htmlUse the Admin account hidden to lower your user account APPLY / OK then wear again to
ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
above message.You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
password (or two with the same password) use a test or difficulty to another.You can run the Admin account hidden from the prompt by if necessary.
This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxIf you cannot access your old account, you can still use an Admin to migrate to another (don't forget
always leave to an Admin who is not used except for testing and difficulty account).Difficulty of a corrupted user profile
http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspxI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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