Can't contact support to cancel. Going round in circles. Any ideas?
Howdy,
I was excited to use Stock photos but didn't think I would be charged instead that truly get free 30 days with creative cloud.
It was my last $30 for the week and hoping I can get a refund without wait 30 days.
You should not try to contact them via chat or by email on this subject. I turn in circles.
I love using creative cloud and have come since it's great.
Contact the support I'm turning a little sour on everything. It shouldn't be so difficult and probably more clarity it if one is going to be charged for a free trial of 30 days and not really a gift.
This business of links that go from one page to the other but really do not have a support contact is nuts.
Is it just me or am I missing something?
I'm about to start blogging on this to see if others have questions and get some corrections.
Thank you
Cynthia
Hello
Now, you can cancel your subscription in your Adobe account page.
Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership
Hope that helps!
Kind regards
Sheena
Tags: Adobe Stock
Similar Questions
-
How can I contact support if she constantly redirects me to the community or the instruction page "how to cancel your annual plan? I monitor something?
You can also contact the cat of bu billing support directly using contact customer service from Adobe
Concerning
Stéphane
-
Why should I contact support to cancel unused licenses in my team?
Why should I contact support to cancel unused licenses in my team?
Maybe it's because adobe is not a configuration of automated system to do. or perhaps there is another reason.
-
How can I contact support to disable Photoshop CS6 on a failed hard drive?
My hard drive has failed, and I get the new drive installed. How can I contact Adobe to deactivate the app on the failed drive, so I can turn it on and then on the new drive? I have my serial number etc. But couldn't find the contact email address.
When I use the site I keep going in circles along.
To the link below, click on the still need help? option in the blue box below and choose the option to chat (or phone)...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp -
How can I contact support chat?
Hello
I have a few questions of pricing, and I have seen similar topics here already where the plaintiff was told to contact the after-sales service. But it seems that I am not able to do this. All the links I see takes me to a page saying "need help?" Start here get assistance. ». I then fill I have a question about and are suggested to contact the Support Chat, which is available 24/7. But what now? There is no option "start the conversation" or anything like that. The only thing that is clickable is "What are my options" which sends me to an overview of the ways to contact support. I then click on "Ready to contact support?" and I am sent once again, return to the previous page in an infinite loop.
I'm doing something wrong?
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
Please check if that helps. I'm sorry I think for sales, we can call only.
Concerning
Stéphane
-
How can I contact Adobe to cancel a subscription?
Hard to contact Adobe to cancel a subscription by train. Is there a contact form or email address to send to?
Please contact our support chat:http://helpx.adobe.com/x-productkb/global/service-b.html
Kind regards
Florence
-
Can't update my new credit card from days. Any idea?
My credit card details have been stolen. So my Creative Cloud Abo ended suddenly. My Bank replaced by the new credit card. Now I can't update this data on my account for days. Any idea, why?
Hi PapRieka
Welcome to the forum!
You get an error message when you try to update your credit card information?
Might be useful to clear the cookies/cache, or try using a different browser.
If you still have questions, please let me know if I can see to it that someone will contact you to help.
Thank you
Bev
-
I want to cancel my subscription, but I can only contact support via the forum
Ive been to the link https://helpx.Adobe.com/contact.html ?, but it wont let me contact the support in any way other than the forum
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
-
Someone help me please remove an app from iTunes. It is to speak and translate. I followed the path and he took me in the dark.
Fill out the form here: http://apple.com/emea/support/itunes/contact.html.
-
Just check out my credit card balance and paid me for creative cloud for two months, I have no idea how it happened, I go on my account and it tells me I have the free subscription if I can't find the payment to cancel my subscription. I can not really find a way to cancel this service that I have not yet. How can I fix this! ??
Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-
How can I contact support Adobe in Holland?
telefoon not avaible in holland voor cm³
Hi henk men,.
Please visit: http://helpx.adobe.com/contact.html or contact our support chat.
Kind regards
Romit Sinha
-
How can I contact support specialist of HP hardware on the weekend? URGENT
I was promised a letter to replace my PC by COB yesterday but it didn't happen (REF 4728571399)
I use my machine for work and I made a reservation for four days from Monday and have NEED of the new machine so I can get it configured and ready.
It's the tail (I hope) a long month of tooing and frooing with HP on the topics on my dv7 HP Envy and it seriously affects my life.
How can I get someone to talk to me?
(PS... I wrote messages to two fb pages... so what can I do else?)
Thank you very much
Hi @0-idea ,.
I sent you deliver to be wound and check your private message when an HP employee reaches out for you.
Best,
Russ
-
How can I contact support - online chat service is a waste of time.
I was chatting on line yesterday for the better part of the morning without help - what should I do?
What is the point of release here in the forum of downloads?
Post in the forum of appropriate product, and you will probably get very good help from experts and other users.
-
Can someone help me with this problem!
Hello
I see that you have contacted our support team and they are trying to handle your request.
Kind regards
Bev
-
HELP ME PLEASE YOU TIRED OF GOING ROUND IN CIRCLES
I need to allow the data controllers audio multi media that I need to know how to get to ser
I need services running on your computer allow this program and also Windows media center point finalIn the subject line, type a brief description of your problem or your question. A subject like yours line won't hold the attention of someone who can be familiar with your particular situation.
You have not provided enough information.
HOW TO ASK A QUESTION:
http://support.Microsoft.com/kb/555375
Maybe you are looking for
-
Hello I have a compaq mini 110 having the problem with the current bios password Error CNU9243TDY HELP PLEASE
-
Stuttering DVD with Satellite L series
DVD played fine for a year, but last night, they began to stutter, audio and video. I have compacted the HD and released as much memory as possible by disabling the AV etc, but this was not necessary before. Any suggestions as to what happened and ho
-
Hello I got a message saying "Trackpad very low battery", so I changed to new. Since then, nothing, the trackpad seems dead. I tried different batteries. Any suggestions please?
-
ProBook 4740 s: new RAM not recognized...?
I have an old but functional 4740 s Probook, always running on 4 GB of memory. Is no longer worth (especially running programs using a lot of memory as GIMP), and with the upgrade to Win10, I decided it's definitely time to upgrade memory. The max me
-
How to convert to NTFS exFAT?
I just bought a USB 128 GB Flash drive so I can store all my videos & pictures on it. I am not able to format the drive in NTFS file system. I got the Windows 7 operating system. It's only allowing me to formate in exFAT (which is how it came from o