Can't erase memory, office pro 8100 jet network info

I have an Officejet Pro 8100 using windows 7 and have used the printer sucessfully for months. Connected to a Netgear router.  I changed my router ID and password to make them safer. Now, the printer does not recover. I used the installation software to connect again the SSID and pass phrase, but it will not accept them. If I turn on the broadcast SSID the new name will apear, but after I send the new password I get the answer that the SSID is not found, even when I picked it up in a list. I run the wireless test and it shows the old SSID and FAIL status.  I put the SSID and expression of past to old values, but to get the message that the passphrase is incorrect.

How can I erase the old news of memory in the printer? Running the installation software does not change the old values.

Which can occur because of a defective cable. port or damaged software.

If it works via Ethernet, but is unable to configure the connectrion wireless to the printer, you can work around that by setting the connetion wireless through the homepage of the printer.

Once the ethernet cable is connected and configured, the HP software click on the printer (EWS) homepage and open the network tab.

From there, click Wireless Setup Wizard and reconfigure the wireless connection.

Once you are finished, unplug the ethernet cable and ensure wireless light stays on blue, this means that the wireless connection was launched... ther remove the curretn device and reconfigure the printer via the wireless network.

Hope that helps,

Shlomi

Tags: HP Printers

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