Similar Questions

• Can't happen on the Adobe servers?

  I recently bought Adobe CC photography Plan. Have downloaded the program CC, everything else works on it, but the Apps tab... Which means that I can't download the programs I just bought. I disabled my firewall and anti-virus but I can not connect again, I deleted the files of opm and edited the file of the host (with the help of live support) driver. I'm on a home network with Windows 8.1.

  Hi Nick,

  Please check the help below document:

  "Unknown Server error" | Sign in to creative cloud

  You can also view the nets below where the issue has been addressed:

  Impossible to reach on the Adobe servers when opening creative Cloud

  Cloud cannot create arrived on Adobe servers.

  Kind regards

  Sheena

• Creative cloud - can't happen on the Adobe servers, nothing works

  Hello!

  I recently tried to install creative cloud for the first time. After installation, I am unable to connect to the Adobe servers.

  I read about this and tried to reinstall the software, restart my computer, turn off the firewall in my computer and my router, I have no proxy server defined (do not use).
  I also tried stop all processes of CC in the Task Manager, removing the local appdata file opm.db then restart - this doesn't work anymore. The same exact screen shows.

  I'm on my home network, wi - fi (cannot access a cable right now, but fail to see how this would help). I have Windows 7.

  Any ideas? I am very frustrated...

  Check the file hosts for Adobe entries?

• My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5

  My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5

  Please let us know your operating system.

  Concerning

  Megha Rawat

• Try to download Idcc, get message "cannot happen on the Adobe servers...". "with tips to check my firewall settings (my firewall is disabled).  Now, I see that the Id is the download, but I have no sign of her on my desk.

  It's my new iMac, restored CC account, no problem to download both apps, but when I try to download Id, I get a repeated "unable to join the Adobe servers" with tips to check my firewall settings (they are) and try again later.  Just noticed on a page Adobe CC, that 'InDesign's download now... "but I see no status bar or other evidence of a download.  What should do?

  Hi Boygilroy,

  Please see the links below:

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Resolve error messages and issues (disconnect) deactivation and activation Adobe Creative Cloud (login)

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Let us know if that helps.

• Try to update with CC but get the message that I can't get to the Adobe servers?

  Hello

  someone has similar problems. There is no problem with my firewall settings and don't have 150 MB internet connection so no problem with speed. Maybe that's a problem with the Adobe servers.

  Hello

  Please see the following links:

  Re: Impossible to arrive on the Adobe servers, please check the firewall settings and try again

  Solve common problems of activation and deactivation of creative cloud.

  Also, try

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
  • Turn off the firewall of the security program installed on the computer Internet.
  • After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
  • Force quit Adobe all activity monitor processes / end of task from Task Manager in the case of windows (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
  • Launch creative cloud application and sign in.

  Let us know if that helps.

  Kind regards

  Bani

• Adobe Download Manager cannot happen on the Adobe servers

  I'm getting the "unable to join the Adobe servers" error all the time.

  I tried

  1. deleting the file opm.db;
  2. deleting the log file PDApp; and
  3. enter my information to connect to adobe.
  4. disable my avast Firewall (there is no on my modem)

  But the error does not disappear and I can't upgrade to 5 LR, etc..

  If someone managed to fix this error?

  Thank you

  Ganga.

  PS:

  (a) I'm not happy I have to use the forums to get help on a product I am payingf for.

  (b) why Adobe does not offer 24/7 support? I am in Australia and is not appropriate to expect the opening hours.

  (c) I wonder that if Adobe will refund the days that they are unable to supply the product, to which I subscribe.

  Yes Jihoon1109 of the managed network is probably causing your network difficulties.  This is especially true when the steps listed in http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html have been completed.

  I recommend you contact your it Department and have them examine the Adobe Creative Cloud Service Documentation of access to technology section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.

• I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers

  I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers

  Please see:

  1. Creative cloud activation and login troubleshooting
  2. Adobe Download Manager cannot happen on the Adobe servers
  3. Cloud cannot create arrived on Adobe servers.

  You can try to remove creative cloud app and reinstall it.

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• im not able to connect to the adobe servers

  Downloaded CC without any problem. But now when I want to download Photshop I can't connect to the adobe servers so there is no apps showing everyone in the CC prog.

  Windows 8 and there seem to be no problems with my internet connection or my firewall...

  Hi Dan the Suriya,

  You might want to refer to the KB Doc: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I have just the creative application of cloud on my mac than its opening upward and said 'impossible to arrive on the Adobe servers. Please check your firewall settings and try again in a few minutes. I keep trying and it still happens?

  I have just the creative application of cloud on my mac than its opening upward and said 'impossible to arrive on the Adobe servers. Please check your firewall settings and try again in a few minutes. I keep trying and it still happens?

  Hello

  Please make sure that there is no Proxy setting on your network and also check that you are logged into admin and not as mobile admin. You can also try to connect the MAC to a Wi - Fi network to different/open or Mobile Hotspot and disable all antivirus on MAC titles and try to check if the creative cloud app works.

  Thank you.

• Unable to connect to the Adobe servers, please check your firewall settings

  Hello

  I downloaded creative app. When I double click and open wheel turns for a few seconds then the message appears "unable to connect to the Adobe servers, please check the firewall settings." Can someone help? I use windows 7.

  Gordon

  Hello

  Please read https://forums.adobe.com/thread/1499014

  -Try some steps such as changing browsers and disable your firewall

  -Also clear the cache of your browser if you start with a fresh browser

  -Check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  Let us know if this helps!

• Impossible to reach on the Adobe servers, please check the firewall settings and try again

  Impossible to reach on the Adobe servers, please check the firewall settings and try again

  Where download photoshop cc trail is said ^^

  I tried to add adobe through firewall

  I tried activation adobe inbound rules

  I tried to restart my pc

  Nothing works please help

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  or

  A chat session where an agent can remotely look inside your computer can help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Impossible to reach on the Adobe servers. Please check your firewall settings and try again in a few minutes

  I'm launching the CC Office tab in the menu at the top of my macbook pro bar. The "CC" icon is grayed out now and the message I get when you click on ' impossible to get on the Adobe servers. Please check your firewall settings and try again in a few minutes. I do not have a firewall on my computer and until yesterday it was working fine. I used the CC yesterday to work on a different network, but now I am unable to access it from home.

  I tried things that seem obvious to me as uninstall then reinstall the software of Office CC and I turned my mac and turn it on again a few times but nothing helped. I have also tried to follow the other forum posts asking for similar solutions but don't really understand what they are all talk. If anyone can help it would be much appreciated.

  Thank you, Jamie

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Download error! Impossible to reach on the adobe servers. Check your internet connection, firewall settings, and then try again

  Hi all

  Before writing this, I took the time to research online, but no luck.

  I decided to buy the photographers CC package. downloaded the installer and moved forward with the installation, allowing to connect my Adobe ID and got the error:

  "Download error! Impossible to reach on the adobe servers. Check your internet connection, firewall settings, and then try again. »

  
  

  I don't use any antivirus or firewall, and there is no redirection port to my internet connection.

  
  

  The software has been installed in a Mac Pro 2012, running the Mavericks 10.9.5. I completely uninstalled Installer used a CC cleaner App. Also went under the ~/Library/Application Support and ~/Library/Preferences moved these .plists for another clean installation but without success.

  
  

  Any help will be greatly appreciated.
  

  Thanks in advance for your help.

  
  
  

  Hello Mohit,

  Thanks for the link, but it was driving me nuts and takes me too long to understand. So, I saved all my work and formatted my hard drive with a new installation of Mac OS x.

  That solved the problem.

  Thank you all for your comments!

  Pedro

• Impossible to get on the adobe servers, please check your firewall settings and try again in a few minutes

  Adobe Creative cloud continues to print this message and allows me to install in apps "Impossible to reach on the adobe servers, please check your firewall settings and try again in a few minutes" pls help

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html