Can't seem to get Creative Cloud Desktop application to install on Mac running Yosemite.
Error message states: "we encountered the following problems: creative cloud desktop cannot be installed." (Cod d'erreur: 1) ". What is the solution? I am also having a problem downloading Adobe Acrobat Pro XI. He asks me to choose an application to download the file.
A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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Die Creative Cloud-Desktop-application ist bei meinem Mac nicht mehr visible bzw. are SMS sich nur ein leeres weisses Fenster! Had das schon hurt someone?
Quite kindly all the activity monitor adobe process, and then follow the steps mentioned in the link above.
Process list: -.
- Creative Cloud.exe
- Adobe CEF Helper.exe
- Service.exe Office Adobe
- AdobeIPCBroker.exe
- Adobe Installer.exe
- AdobeUpdateService.exe
- AdobeServiceInstaller.exe
- CreativeCloud (URIHandler) .exe
- AAM updates Notifier.exe
- CCLibrary.exe
- node.exe
- CoreSync.exe
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Creative cloud desktop cannot be installed on MAc OS x 10.8.
My creative cloud office could not install on MAc OSX 10.8.5
Hi Itisja,
Try these steps and let us know if it helps:
- Download and run the creative cloud cleaning tool: http://www.adobe.com/support/contact/cscleanertool.html
- Run the creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
- Please rename OOBE folder these places to OOBE.old
MAC: Macintosh HD > library > application support > Adobe > OOBE
- Go to creative.adobe.com-> Download Center-> download creative cloud
Thank you!
Ankit
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Windows 7 64 bit home edition - Creative Cloud desktop looks like it is install, gets 90% of the way through the status bar and then get the message that it "do not install" with no reason given. Running as an administrator, uninstalled and reinstalled as an administrator. Again uninstalled and run Adobe Cleaner, removed from Photoshop CS5 and tried again to install, but the result every time is the same. I turned off my internet security, use a LAN connection instead of wireless and once again, the same result. I have a desktop for Adobe Creative cloud icon, but it will not lance. I went to the file manually and still once, both work regularly and as administrator and nothing happens, not even an error message. I tried the download to another drive and then try to install from there and I tried to install Chrome and IE 9 and nothing seems to make a difference. Help, please. I spent all day yesterday on it and I need to go to work.
Yes, Jeff, you're right, I forgot to mention this step, but I have renamed the OOBE in both places, the Common\Adobe files and the local\Adobe file.
After 3 hours of work with the Adobe support online chat, we finally found a solution. In addition to all the other procedures, mentioned (CC of uninstall, run Adobe CC cleaner options 1 and 3, then by removing the OOBE files, restart the computer, verify any task, services or processes with Adobe running using the Task Manager) I had to create a nonadministrator user to Windows and install the program under that user. Finally it worked. I hope this helps someone else.
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I download creative cloud but I can't open it, it gives me a massage ' we encountered the following problems: creative cloud desktop cannot be installed. " (Error code: 1) ".
Hi Wojood,
You can follow the article: error: "unable to install". Creative Cloud Desktop which will allow to get this issue fixed.
Let us know if you face more problems with this.
Thank you
Yann Arora
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When any new creative cloud desktop application, I get the error message.
When you try to update to creative cloud desktop application, I get this error. Can someone explain it to me? Anyone have any ideas?
Thank you!
Hi jkantner,
Please see the thread: http://forums.adobe.com/thread/1045283 similar question.
Kind regards
Romit Sinha
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I downloaded through the creative cloud desktop application but first I open can´t or creation to find on my computer
If mac, check your applications > adobe > first pro folder.
If win, check the program files you > adobe > first pro directory.
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How long does take to install the creative Cloud Desktop application? It seems to take ages?
Make sure that you have enabled cookies and clear your cache. If he continues to not try to use a different browser.
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can I understand my Aplications more elderly for example CS4 Creative Cloud Desktop Application?
You should be able to install them on the same machine, but they would not managed programs of CC.
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It is in Danish, but the error code is perhaps the same thing?
Please follow the steps below:
(1) end of task / process in the same sequence, as mentioned below in the Task Manager: see, https://support.microsoft.com/en-us/kb/323527
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- Broker CIB Adobe
- After that, everything that said adobe on it do a force quit for her
(2) uninstall Creative Cloud Desktop Manager:
Using creative cloud | Uninstall the creative cloud desktop application
(3) delete following folders: ( If you do not see any folder skip this step )
C:\Program Files (x 86) \Common Files\Adobe\OOBE
C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager
C:\Program Files (x 86) \Adobe\Creative Cloud files
C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and OOBE ( App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista) \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD
4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let us know if that helps.
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Windows 7, can't reinstall Creative Cloud desktop application.
Downloaded last week, subscribed, downloaded LR and Psalm
PC was able to be infected by malware.
The necessary system restore.
Thus, downloaded again... CC will not install... Setup could not initialize. Please download Adobe Support Advisor to detect the problem.
That no longer exists?
Tried to delete the previous left behind records of Adobe but always used to install.
uninstall all cc
own use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
then reinstall.
If this does not work:
start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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Missing applications of the Adobe Creative Cloud desktop application tab
Hi Jeff
I have the same problem as others here but not of the works of solutions for me. I want Lightroom and paid for it next year.
It's my creative cloud:
My laptop does not system requirements - I had a Lenovo W540 64bits.
I tried a reinstall of the creative cloud
I tried installation on the net but he just said 'Lightroom is now downloading' and this continued all night.
I tried the newspaper one in
I tried to delete the contents of the OOBE
So what to do?
Is it possible to get the installation for Lightroom as a separate download files?
Could there be a restriction on those apps since what I use on a company computer - and where to check it?
Thank you
Martin
< deleted by the moderator >
Hello
It was almost the answer - have talked just to support and they fixed
Here's what we did:
Complete all Adobe processes or restart your machine. (if you can't stop, then check that creative cloud is over. And if you don't finish the CIB broker, then it's not serious)
Go to C: / / Program Files (X 86) /Common Files/Adobe/OOBE/Configs and delete the folder Configs.
Now open Creative Cloud Desktop Application.
This will fix the problem.
Thank you for your answer
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Panel of apps missing from the creative cloud desktop application
I can't download apps because the entire application Panel seems to be missing...
Hello
Please see Creative Cloud Desktop - Apps tab missing - mac
No Apps on Creative Cloud Desktop (Windows 10) tab
Missing Creative Cloud Desktop applications tab
Let us know if this helps!
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Creative cloud desktop application does not start!
Hello
Since the upgrade to Windows 10 I was not able to open the creative application of cloud. I uninstalled it and reinstalled and I still have the same. Opens the creative cloud but not has nothing about this except the settings button which opens the dropdown menu with help (no help at all), PIN at the notification area and Quit. Or I can move me, minimize or close it!
See the picture above.
Advice on getting this much appreciated work.
Thank you very much.
Please see:
Sign-in black screen | Creative cloud desktop application
Re: Why my desktop creative cloud app is totally blank?
I hope this helps.
Concerning
Megha Rawat
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Error code 2 while trying to update Creative Cloud Desktop Application.
I get the error code 2 while trying to update Creative Cloud Desktop Application. MacOs 10.9.5. I use Cloud to use Typekit fonts. Now it doesn't work at all. Updete can't and the old version does not work. Can you help me please?
Sanna, try the following steps.
- Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
- Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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