When any new creative cloud desktop application, I get the error message.

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• When you try to download adobe acrobat, I get the error message indicating that he met a unexpected faliure

  When you try to download adobe acrobat, I get the error message indicating that he met an unexpected failure. Any suggestions?

  Hello

  Please try to download the software from the URL here download Acrobat products | Standard, Pro | DC, XI, X and let us know how it goes.

  ^ Ani

• Where can I get the Adobe Creative Cloud Desktop application that manages the installation process? I would check the progress of the download. Thank you!

  Where can I get the Adobe Creative Desktop application that manages the installation process? I would check the progress of the download. Thank you!

  Hello

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

• When I insert a CD of the application, I get the error message - 'windows cannot access the specified device, path or file. You may not have access to the item. I tried pretty much everything including a new CDROM and loading on safe mode.

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi Mefrombigd,

  1. it happens with all types of CD?

  2. did you of recent changes on the computer?

  3 when was the last time it was working fine?

  4. you receive the error message when you insert the CD into the CD drive?

  Method 1

  Check if you can access the contents of the CD using Windows Explorer application.

  (a) click the start menu, and then double-click computer.

  (b) make a right click on the CD drive, click Open.

  (c) check if you can access it.

  Method 2

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you perform a clean boot and check.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I can't install creative cloud. Can anyone understand the error messages?

  I am unable to download creative cloud. I tried several times but I got a message saying download failed. Downloaded to a colleague for me but now I can't install it. I had three error messages:

  1. creation of cloud package

  Build Fail

  Your build met unrecoverable errors

  2. install the creative cloud

  The installation failure

  Setup has encountered an error that caused the installation to fail. Contact manufacturing software support

  3 creation of cloud package

  We encountered the following problems:

  Sorry, there seems to be a problem with the installation process (error code: A12E6). Troubleshooting tips, please visit our customer support page.

  Anyone has any ideas on what could go wrong? I called tech support a couple of times, but they are unable to understand what I'm saying. I have lost hours on the phone with them and got no help at all. It's so frustrating that a company may charge you for a product that you can not use and then offer no help in setting up.

  I already have CS6 installed on my laptop.  I use a Macbook Pro version 10.9.5

  Really grateful for any help.

  Let him download over the weekend and it is finally installed.

  Thank you

• When I run the DW application I get the error message AC_OETags.js cannot be opened.

  I just tried to open DW CC and I get the message "cannot open script file" Mac: Applications: Adobe Dreamweaver CC:Configuration:Floaters:AC_OETags.js "" (error 2)

  

  I looked in the file of configuration/float and he had no script of this name. I also looked on my laptop and there was no file by that name. I launched DW CC on my laptop without a problem.

  I did a search on my Mac Pro and found the file but it is not associated with Flash.

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  Thank you

  Thank you, which probably would have worked. I had a gun to my head a project so I uninstalled and reinstalled DW. Who did the trick. Thanks for your help!

• When you download or upload an image, I get the error message jbnsres.dll is missing

  In Windows 7 Home premium, during the download or upload an image, I get the JBNSRES error message. Missing DLL.

  I appreciate any suggestion to correct the error.

  Giacov

  You have any creative substance technology loaded - http://systemexplorer.net/file-database/file/jbnsres-dll If yes try to reinstall it.

  Otherwise, just to be sure, download, install, update (by right clicking on its icon and "run as Administrator" then goto the update tab) and run a scan with malwarebytesfree.

  If you have a few creative kit, and reinstalling did not help, perhaps you could ask here - http://forums.creative.com/ (I tried searching but you must register in the same search)

• I receive error 403 when any new creative cloud. Tried the instructions in the forum to download manually. No joy.

  Any ideas?

  Have you tried to uninstall and reinstall the application?

• "When I try to go on Youtube I get the error message: the connection has been reset. Any ideas?

  Site does not open

  Thanks for the help! I found that the link to Youtube has been altered somehow. When I went to the site via Google, I had right to. Thanks again!

• When I try to start the part of corel videostudio application I get the error message as described below. Please do help me to fix this issue without upgrading to windows 10.

  

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: MWizard.exe
  Application version: 18.6.0.6
  Application timestamp: 5652f0fa
  Fault Module name: StackHash_4b3d
  Fault Module Version: 6.1.7601.19160
  Timestamp of Module error: 56bcd4d2
  Exception code: c0000374
  Exception offset: 000c47a3
  OS version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
  Additional information 1: 4b3d
  More information 2: 4b3d66648ce24d4aed9fde2753477886
  3 more information: d7ed
  Additional information 4: d7ed7cfd60fc8a4e5a493d69969c717e

  Read our privacy statement online:
  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:
  C:\Windows\system32\en-US\erofflps.txt

  Your best bet is to contact Corel because we do not have knowledge of their software.

• When I try to access my account, I get the error message "your PC is offline.". Please sign in with the last password used on this computer".

  Original title: pavilion hp touch smart 15

  whenever I have try & open a session on my HP pavilion TouchSmart 15 PC laptop it says "your PC is offline.". Please sign in with the last password used on this PC "so I did. and it did not work. It's very frustrating because I have school work, which must be complete! Help, please!

  Hello

  Usually this problem is caused if there any changes in the configuration of the keyboard, or due to Internet connection issues. I would like to know some information about this problem, so that we can help you further.

  1. do you have the question started recently?

  2. have you recently changed the password?

  3. have you made changes on the computer before this problem?

  I suggest you to make sure that the caps lock is not activated, if it is enabled, then turn it off and check if that helps.

  If you are still not able to connect to your account using the password, then I suggest you to check the steps mentioned by Cliff_N on December 7, last here:

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• When you try to sihn on AOL I get the error message "missing file snmaster.idx please reinstall.

  can anuone tell me how to reinstall a file called snmaster.idx. Whenever I try to connect to AOL, I get an error message indicating that the file is missing.
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  FPV

  Hello

  Visit this help link on AOL:

  You may receive the message "the file snmaster.idx is missing" during the installation of the AOL® software if some data
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  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• This just started today: when I try to lanuch Premier Pro, I get the error message 148.3.

  How do I fix error 148.3 so I can launch Premier Pro?

  Hi Michael,

  Try the steps mentioned in this article: error: "License has stopped working". Windows

  Forum link: 148.3 launching on error code

  Kind regards

  Navdeep Pandey

• Error code 1 on the creative cloud desktop application

  get this error code in windows 10

  Error "Unable to install" received when installing Adobe Creative Cloud desktop application

• I get the error message of HRT (errorcode: 43), when trying to install adobe creative cloud desktop application on my windows 10 pc pro

  It is in Danish, but the error code is perhaps the same thing?
  

  Please follow the steps below:

  (1) end of task / process in the same sequence, as mentioned below in the Task Manager: see, https://support.microsoft.com/en-us/kb/323527

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  (2) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (3) delete following folders: ( If you do not see any folder skip this step )

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and OOBE ( App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.