Cancel my monthly plan

I have been in touch by e-mail (initially via this forum) with Jayashree on my plan that I no longer require and want to cancel. I learned my plan did not exist and that maybe I should have problem with my Bank! Then, I sent a statement partial of the Bank PROUVANT that Adobe are charge my Mastercard EACH month for $24.99. There is no answer to this, and I'm still waiting!

I want it stopped immediately! You people are crooks and make it virtually impossible for a real consumer to cancel something giving the run around, and declining any responsibility!

Perhaps the shame of social media and a quick work with a mediator could have an effect!

Hi Lucie,.

Please contact support by calling/chat for cancellation requests and billing queries:

Contact the customer service

* Be sure to stay connected with your Adobe ID before accessing the link above *.

You can also check the help below document:

https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - General conditions of subscription as well.

Kind regards

Sheena

Tags: Adobe

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