want to cancel my monthly plan, but your records indicate that I don't have a plan! Still $24.99 is being charged on my credit card every month! Help!
I used the Adobe product that can modify a PDF file. I need is no longer this plan as my graphic designer left the company. On my credit card statement, I have the following numbers: 44-207-3650 ILIE Adobe Systems Software $ 24.99 (AUD)
Ive tried to cancel online, but your site suggests that I don't actually have a monthly! How is it possible that I had to pay for almost 12 months.
The Adobe ID here is forums has no registration order, in the event that you are unable to find the order, please message me the following details in personal message.
The last 4 digits of credit card.
Expiration date.
The name of the cardholder.
Date where you are charged.
Type of credit card(MasterCard/visa/Amex)
I can get a survey for you. It could be a case of impersonation.
Concerning
Stéphane
Tags: Adobe
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I want to cancel my monthly plan
Hello
I want to cancel my monthly, but cannot do so online. I typed a wrong e-mail address when making the purchase and the e-mail address cannot be verified. This means that I can't sign in with my Adobe ID to make the changes.
Can you recommend a solution please.
You may please check out the link below for instructions on cancellation.
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For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
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If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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This is an open forum, Adobe support... you need Adobe personnel to help
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