Cancel my subscription to student-teacher CC
I want to CANCEL my subscription student/teacher CC of 1 year, since I now have access to the CC company. Tried following your instructions but in circles and can't find a way to do it. I even cancelled my credit card, hoping that this would lead to the subscription expiring, but Adobe continues to send me emails to 'manage my account to update the payment details', I can't update the payment details and when I go into account management, I do not see anywhere here allows me to simply terminate the subscription! My account also indicates that Adobe tries, each month, to draw a cancelled payment credit card, even after the 12 month subscription period should have expired. Why?
Please do not answer telling me to follow the instructions online that I tried this and after managing Plan > terminate the program, they tell me to contact Customer Support. The only way, it seems that I can do it is through a forum, right? So here I am. Heeeeelp!
Kind regards
Frustrated,
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
Tags: Adobe
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