Cancellation of a subscription of a BBM has failed (3) - can not cancel BBM ad free subscription!
Hello
I tried via blackberry app world on my phone and the cancellation link in my subscription e-mail reminders to try to cancel my BBM Ad free subscription. It fails both online and within the world of blackberry app. Please indicate how do I cancel? Thank you.
Pat
Hi @emenindian & @reuben1990-14776
Is if possible - that each of you can try the following and let me know if it helps?
- Open BBM
- Tap 3 bar icon in the lower left corner
- Tap shop
- Press the 3 point icon in the lower right
- Tap restoration
- Close the BBM
- Open BlackBerry World
- Glisser slide down from the top of the screen, tap Settings
- Type general
- Click Refresh BlackBerry World
- Close BlackBerry World
- Open BlackBerry World
- Tap 3 bar icon in the lower left corner
- Tap my world
You can view and cancel your subscription?
Tags: BBM
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