Cancellation of a subscription of a BBM has failed (3) - can not cancel BBM ad free subscription!

Hello

I tried via blackberry app world on my phone and the cancellation link in my subscription e-mail reminders to try to cancel my BBM Ad free subscription. It fails both online and within the world of blackberry app. Please indicate how do I cancel?  Thank you.

Pat

Hi @emenindian & @reuben1990-14776

Is if possible - that each of you can try the following and let me know if it helps?

  1. Open BBM
  2. Tap 3 bar icon in the lower left corner
  3. Tap shop
  4. Press the 3 point icon in the lower right
  5. Tap restoration
  6. Close the BBM
  7. Open BlackBerry World
  8. Glisser slide down from the top of the screen, tap Settings
  9. Type general
  10. Click Refresh BlackBerry World
  11. Close BlackBerry World
  12. Open BlackBerry World
  13. Tap 3 bar icon in the lower left corner
  14. Tap my world

You can view and cancel your subscription?

Tags: BBM

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