Cancellation of membership for the education cloud
Hi all
I'll sign up for the cloud with my University e-mail account. In any case, I will be graduated next year.
Reading of the agreement that Adobe will be repeated automatically cloud if I do not cancel.
The question is, after graduation and if my email address is no longer valid. How to cancel the subscription for the next year? Adobe still my payment information but I can't contact them via the subscription e-mail address.
Thank you.
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
Tags: Adobe
Similar Questions
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This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
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-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
-Start here https://forums.adobe.com/thread/1703848
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-as well as two links that can provide more details, if the links above don't help
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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How long will I pay the membership for the creative cloud?
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It depends on the type of subscription that you purchased.
There are different schemes:
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- Student and Teacher Edition. Paid monthly.
- Student and Teacher Edition. Annual prepaid.
For more information, see the link below:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
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