Cancellation of the subscription

Similar Questions

• I need help, cancellation of the subscription.

  I need to cancel the subscription. I work hours, the phone is unlocked and have not been able to cancel for weeks. Very frustrating. Online contact is not existing. How is it that the online software provided has no online cancellation option? Please tell me what options there are for me to cancel since I am not able to call when your phone lines are open.

  Hello

  Now, you can cancel your subscription in your Adobe account page.

  Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership

  Hope that helps!

  Kind regards

  Sheena

• cancellation of the subscription sends me in circles

  Hi, I'm trying to cancel my subscription as well, but the system me round takes literally in circles. It is as bad as one of those scammy websites that subscribe and then make it impossible to unsubscribe.

  Hi David,

  Please follow the Contact Customer Care link, then click on the "still need help? Contact us' button.

  * Make sure you are signed in with your Adobe ID and password

  Then a conversation with Adobe customer service representative to cancel the subscription.

  You can also see this doc. KB for help cancel your subscription or membership. Acrobat, services Cloud of Document PDF

  Kind regards

  Nicos

• Possbile to use products after the cancellation of the subscription?

  Is it possible to use adobe products, when I subscribe to a monthly payment and cancel it after the first payment?

  Like the model subscription Unreal Engine 4? I agree once and won't get any frequently updates the latest version, but can still use the version I bought?

  Hi Razora,

  When we talk about creative cloud, it is annual or monthly founded subscripotion. As long as you pay, your creative cloud continues to work.

  But if you cancel the subscription, which means that your services ceased, and you stopped paying for your product.

  Subsequently, your product will be trun in TRIAL mode and if you have not used the TRIAL before, it will work for 30 days and then it will stop working eventually.

  P.S. If you use the adobe forums, please check useful/correct responses of staff or assistance, if there is.

  Concerning

  Ludo has

• Double charged for the cancellation of the subscription

  A week ago, I was double charged a cancellation fee.

  I opened a ticket and staff each time told me to wait some time yet.

  How long does take to receive the money in such a case?

  Hello

  Now, you can cancel your subscription in your Adobe account page.

  Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership

  Hope that helps!

  Kind regards

  Sheena

• Cancellation of the subscription in the 1st month of renewal

  My annual student subscription auto-renouvelé (with no notification by email before or after).

  I want to cancel the new subscription, but the online chat function"does not now" and the phone number not UK based it seems.

  Don't want to get into the long back and forth with Adobe to get the first slice on the back of renewal.

  How can I communicate with them, be assured that it is cancelled with immediate effect and the money is repaid.

  Hi Clairevr,

  I understand your concern here and I'll check it for you.

  Can you please message me your address e-mail on which you made the purchase for creative cloud and I will check for you?

  Concerning

  Ludo has

• cancellation of the subscription of pdf conversion

  I spent an hour to unsubscribe from another year void pdf conversion. Pls unsubscribe and confirm this action as soon as possible. I don't want to be charged with another year.

  It is not a debate, so where can I I know Adobe to cancel my sub? I can't find a "contact us".

  file

  Thank you

  Neville - Carr [email protected]

  Hey Neville,

  Please check the Doc ko: ces.html http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi

  You can click the "Chat now" to discuss with an active agent that can help you cancel your subscription.

  Kind regards

  Rave

• Cancellation of the subscription account per month

  Can someone tell me how the hell I cancel my single-app creative cloud for Illustrator membership (one year with monthly). I no longer use Illustrator. It is not possible to cancel online, at least not on the Danish site. I am told to contact the customer service. There are two ways to contact customer service: phone, but I'm not willing to pay for a call from Europe to (I assume) the West coast of the United States. Or Live Chat, which, despite repeated attempts yesterday and today, simply does not work - I'm getting no response, the app just times out after a minute or so

  
  

  For the moment, I see only one possibility of stop taking money Adobe me for the rest of my life. I'll have to block my credit card and start some chargebacks. Ridiculous.

  
  

  Patrick
  

  Patrick, the CC has been cancelled, you will not be charged again. The ticket against the cancellation number is 213047424.You can therefore be charged.

  Concerning

  Baudier

• How to cancel an annual subscription of Extension Builder?

  I don't know if I'm right on this forum, but this is where I was forwarded by the instructions to cancel the subscription.

  On my adobe account page, I go to my purchased products and subscriptions where I can manage the subscription to Extension Builder. There is a link to cancel the subscription. This link leads to the support page where I found a manual for the cancellation of the subscription. This manual says I need to contact adobe support, but there is no way to contact adobe support. Instead I will be forwarded to some forums. That's why I'm asking here.

  Does anyone have a tip for me how do?

  Thank you

  Denis

  Thanks for the reply. Successfully, I cancelled the subscription now.

  Under the link

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

  There are different options of contact according to the particular issue. Rather than choose the question ' membership, account, payment ' where I was expecting to cancel the subscription, I selected the question "Adobe ID and signature in. After clicking the button still needing help, there was a discussion available online, where I could leave cancel the subscription.

• Want 4520: Cancelled the subscription to instant ink but printer still wants to connect to it

  I cancelled my instant subscription of ink. I also decided to use my printer with a cable.

  Whenever I try to print something now, the software wants to connect so I can use the instant service of ink. I can only print when you click several dialog boxes.

  I want to just a regular old printer connected to my laptop via a cable. How do I convince them what to do?

  Thank you for your help,

  Sabia

  Hi @Sabia,

  I recommend instant contact of ink with 1-855-785-2777. They will be able to provide with support in real-time to rectify everything explain related issues.

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps. Have a great day.

• BlackBerry smartphones impossible to cancel the subscription music BBM: error Id: 31600

  I tried to cancel my subscription to BBM Music via App World and demand and get an error in these two areas.  App World, it comes to declare there is an error and cannot cancel the subscription.  In BBM Music, I get the error Id: 31600.

  When I submit a support ticket by selecting 'Get support' in the App World, it will not submit saying my PIN is not valid.

  Thank you.

  Ed

  I found a way around it.  I have connected on App World via my PC with my phone connected and is go to the Subscriptions tab, and then cancelled it.  I received the confirmation of cancellation email, I received it 7 times, but it's better than when I could not cancel.

• Cancel a free subscription of the publication

  Original title: cancel my free subscription

  Please cancel my 30 day free trial. I never could download. I had to buy it from Dell. It was the flexible microphone of the Publisher version.

  Linda Krause

  Refund:

  http://www.Microsoft.com/Mac/trial

  Items ordered from Microsoft Store online:

  http://store.Microsoft.com/help/returns-refunds

• Can't access the chat to cancel the subscription

  Hello.

  When I press the X to cancel one of my subscriptions, it is said to contact you for cancellation.

  But there is no way concact you save here.

  The cat does not work for me.

  When I try to learn the cat I just only to the page that says 'contact cat', but I can't click anything.

  There is no visible way for me to access a chat?

  It is a huge problem.

  Avoid this difficult to terminate a subscription.

  Why not just people cancel with the X?

  I have two plans, have all two creative clouds, but only has one user.

  I wan't to cancel without any user on.

  Hello

  The link I provided is for customers of teams, which is not the same link as provided Sheena.  Sorry if it wasn't clear.

  It might be interesting to try another browser to see if it works.  I will also pass on your details to the support team and ask them to contact you.

  Kind regards

  Bev

• What happens to the documents after the cancellation of a subscription

  I operate a small business in which I am required to maintain an archive verifiable of all signed documents for the following years. If I use Adobe for some of them and then more later cancel the subscription, I continue to have access to my accumulated signed documents?  Ideally, I'd be able to download documents in an archive with intact audit trail.

  Thanks for any help!

  Hi ss14111564 ,

  If you cancel your subscription of sign of Adobe you would be able to access the documents, but you would not be able to send documents and use other features.

  Let us know if you need additional assistance.

  Concerning

  Sarojini

• cancel the subscription cloud creative single-app

  I have to cancel my subscription and the chat is closed.  The phone number is bad.

  I have a message that says: to cancel the subscription, you must contact customer support.

  Membership of Single-app cloud creative to animate (one year)

  If I follow the instructions to cancel the warrants say tha I need to contact support and there is no support in the page and I need more Don t software.

  Plese help me.

  [email protected]

  Thank you.

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html