Cannot access ePrint Center

Similar Questions

• HP Photosmart 6525: eprint center

  I tried several times to log in my Center ePrinter, but he recalled that my login ID is an incorrect email address.  Then when I try to register a new name to logon user with this email address, it was reported as error that this username already exists.

  I don't know that this email address log you name is correct, because I've used it several times before and it's one I had.

  Please advise urgently how to fix it.

  Hey @norseman1,

  Welcome to the Forum from HP Support.

  I understand that you are unable to connect to the HP ePrint Center.  I want to help you with this.

  I don't see this particular error with password resets from time to time.  I have a workaround that can clear up this place for you:

  • Click here.  This will bring you to <www.snapfish.com >.  As the Snapfish site is linked directly with ePrint Center and HP connected, you can try to reset your password as follows - click the connection icon and then "forgot your password":

  

  • Enter the e-mail address that you use to connect to the ePrint Center and click on submit.
  • You should receive a message of automatic reset of password by email - the reset as expected before and then try to use this new password to Snapfish to connect downtown ePrint.
  • If this does not solve your problem of access ePrint Center, please call our Cloud Services to 855-785-2777. If you do not live in the United States / Canada region, please click the link below to get help from your region number.
    
    http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps.  If my suggestion worked in your favor, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Have a great day!

• LJ pro M177fw: eprint center connection problem

  Hello

  today I am trying to add my new printer to my eprint account, but I do not remember my pwd, so I want to co reset the password.

  By e-mail, I received a link

  http://h30495.www3.HP.com/reset_password/xxxxxxxxxxxxxxx

  but it didn't work, the Web server show this error:

  SERVER ERROR

  Oops! Only, something was wrong with our server.

  Try refreshing the page.

  I tried different browser and pc, but I can not reset my pwd.

  Is there a solution to this problem?

  Is the server down for ever?

  Thank you and best regards.

  Roberto

  Hey @Roberto_ITALY,

  Thanks for posting in the Forum from HP Support.

  I understand that you are unable to claim your HP Color LaserJet Pro MFP M177fw in your account ePrint Center due to a connection problem.  I would like to help.

  I don't see this particular error with password resets from time to time.  I have a workaround that can clear up this place for you:

  • Click here.  This will bring you to <www.snapfish.com >.  As the Snapfish site is linked directly with ePrint Center and HP connected, you can try to reset your password as follows - click the connection icon and then "forgot your password":

  

  • Enter the e-mail address that you use to connect to the ePrint Center and click on submit.
  • You should receive a message of automatic reset of password by email - the reset as expected before and then try to use this new password to Snapfish to connect downtown ePrint.
  • If this does not solve your problem of access ePrint Center, please call our Cloud Services to 855-785-2777. If you do not live in the United States / Canada region, please click the link below to get help from your region number.
    
    http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps.  If my suggestion worked in your favor, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Have a great day!

• HP Envy 4500: Cannot access my eprint account

  I tried many times in vain to access my eprint centre account. When I try to reset my password, I am sent a link to my e-mail Inbox that does not work. I click on it, and I get the message:

  SERVER ERROR

  Oops! Only, something was wrong with our server.

  Try refreshing the page.

  Everything I try, I can't log on.

  Thank you.

  Hi TutorAlan,

  I have a last possible solution to an older post on the forum. Go to Impossible to reset password in HP ePrint Center, then scroll down to post of VisionAiry. It details some troubleshooting steps that might work for you.

  If this does not help, then contacting instant ink tomorrow may be your best bet.

  Good luck!

• "the site has encounter a problem and cannot display the page" Why am I seeing this whenever I try to access the center of update microsorf?

  "the site has encounter a problem and cannot display the page" Why am I seeing this whenever I try to access the center of update microsorf?

  Hello
   
  1 do you have service pack 3 installed on the computer?
   
  2. what was the recent change in hardware or software performed on the computer before the question?
   
  Please follow the links below to solve the problem.

  Method 1
   
  You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update

  
  http://support.Microsoft.com/kb/883614
  
  Method 2

  Add the Windows Update Web sites to the trusted sites zone in Internet Explorer

  If you have verified that your firewall and antivirus are not causing the problem, try adding the following Web sites for the Microsoft Internet Explorer Trusted sites zone on the computer where you use Windows Update. After you have added the following Web sites to the Microsoft Internet Explorer trusted sites zone, run Windows Update. To run this method, follow these steps:

  a. start Internet Explorer.

  b. on the Tools menu, click Internet Options.

  c. click on the Security tab and then click on Trusted Sites.

  d. click Sites.

  e. Click to clear the requires a secure server (https :) for all sites in this zone check.)

  f. in box add this website to the zone, type each of the following Web site addresses and then click Add:

  o https://*.microsoft.com

  o https://download.windowsupdate.com

  o https://update.microsoft.com/windowsupdate

  o http://*.update.microsoft.com

  o https://*.update.microsoft.com

  o http://download.windowsupdate.com

  g. click closeand then click OK.

  h. visit the Windows Update Web site or the Microsoft Update Web site.

  I hope this helps.

• Microsoft Windows XP Professional, Media Center Edition 2005 SP 3. Cannot access functionality.__Could "Troubleshooting and support" something corrupted the registry?

  After a series of updates, changes to the operating system. My operating system should be "Microsoft Windows XP Media Center 2005, SP3". However, 'properties' in 'My Computer' now displays this description, except that MCE 2005 is from 2002. The current version of MCE properly Watch 2005 opens, but missing feature: TV guide will not update, does not recognize the Messenger. In addition, I am unable to us XP Help and troubleshooting feature at all, on a systemic basis. not on the "Start" menu, in the ERM, or via an operational or a software program. Cannot access the system properties. I am logged in as administrator.
  I'm guessing a series of registry errors. Are my series of issues unique, or symptomatic of the problems previously reported? Y at - it a patch method of fixing short running by default program disc has received from the manufacturer, or taken in for repair? PC is a Toshiba Qosimo G25 AV513 purchase. 12/2005. Thanks in advance for any info you can provide. It became a problem in May 2009.

  azguy2009,
  Thanks for posting on the Microsoft answers Forum.  The first thing I would say is to scan your system for viruses and malware.  If he's found nothing, or after cleaning, the problems are corrected so I suggest trying a system restore.  Here are the instructions for restoring the system: http://support.microsoft.com/kb/306084

  If this does not help, then you must run the System File Checker tool.  This article explains the tool and how to make it work: http://support.microsoft.com/kb/310747

  Post back with the results. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• HP 5520: Account problem access Eprint

  Hi all

  I am writing because I have a problem with the ePrintCenter website. I forgot my password for access to and when I start the recovery of password procedure, the site gives me this message "Server Error".

  How can I enter my ePrintCenter account and change the settings of my printer?

  Thank you

  Dario

  Hey @Dario_81,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I see you are trying to recover the password for your account Center ePrint. I can help with that.

  For starters, ePrint Center was converted into a new site called HP connected. If you click this link, click on Sign In at the top left and I forgot the password, and then allow you to reset your password. If it isn't, then we try another browser. Safari in particular has a lot of trouble with Flash for Firefox or Chrome should have any other questions. If you still have questions then reboot your PC and try again, or otherwise try to reset your password by using a different device.

  If after that you are unable to reset your password, then I would contact HP Cloud Services. You can do it by appellant 1-855-785-2777 between 08:00 and 10 EST from Monday to Friday and Saturday from 09:00 to 8 a.m. EDT.

  If it helps resolve your problem then please let others know by clicking on accept as Solution below my post.
  
  I hope this helps and I hope you have a nice day!

• When I connect to Windows Live Hotmail, I see my emails but cannot access that everything is frozen. A message appears while Live does not and asks me to refresh.

  When I connect to Hotmail, I see my emails but cannot access that everything is frozen. A message then appears that direct does not and asks me to refresh. Windows looking for a solution and after a new wait everything is accessible. Very annoying, how to cure it?

  Hi techcnophobe1,

  Thank you for visiting the Microsoft answers community.

  The question you have posted is bound using Windows Live and would be better suited in the Center of Windows Live Help solutions. Please visit this link to find a community that will support what ask you

• Cannot access the main part of the hard drive

  I am running xp Media Center on a Dell Inspiron E1505.  I wanted to be able to boot XP or 7 so I created a partition 6 GB and loaded with Windows 7.  I did not assign a letter to the partition.
  I am only able to boot Windows 7 and my HDD shows that 6 GB.  I have a lot of programs and information on the other 105 GB portion, which I cannot access.  As 6 GB disk space, it shows that I have less than 32 MB of free space. n

  When I click on properties for the c: drive, volume and complete, I can see the rest of the disk space assigned any letter.  What can I do to access this part and boot from XP again.

  http://www.Microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?DG=Microsoft.public.WindowsXP.General

  Above is a link to the XP Newsgroups.

  http://social.technet.Microsoft.com/forums/en/category/w7itpro/

  Above is a link for Windows 7 Forums.

  Here is the Vista Forums.

  See you soon. Mick Murphy - Microsoft partner

• PC can see and access the laptop without asking for a user name and password but the laptop cannot access the PC because it asks me a username and password that I don't know.

  Vista - Windows 7 network connection. username and password is unknown.

  Hello

  I just got a laptop with windows 7 on it and I want to connect to my other PC for it, they are on the same network through a router. the PC can see and access the laptop without asking for a user name and password but the laptop cannot access the PC because it asks me a username and password that I don't know.

  If someone could answer this question, it would be great.

  Hello
  Maybe this can help.

  Win7 when configured on the peer-to-peer network has three types of configurations of sharing.

  Group residential network = only works between Win 7 computers. This type of configuration, it is very easy to entry level users to start sharing network.

  Working network = fundamentally similar to previous methods of sharing that allow you to control what, how and to whom the records would be shared with.
  
  Public share = network Public (as Internet Café) in order to reduce security risks.

  For the best newspaper of the results of each computer screen system and together all computers on a network of the same name, while each computer has its own unique name.

  http://www.ezlan.NET/Win7/net_name.jpg

  Make sure that the software firewall on each computer allows free local traffic. If you use 3rd party Firewall on, Vista/XP Firewall Native should be disabled, and the active firewall has adjusted to your network numbers IP on what is sometimes called the Zone of confidence (see part 3 firewall instructions

  General example, http://www.ezlan.net/faq.html#trusted
  Please note that some 3rd party software firewall continue to block the same aspects it traffic Local, they are turned Off (disabled). If possible, configure the firewall correctly or completely uninstall to allow a clean flow of local network traffic. If the 3rd party software is uninstalled, or disables, make sure Windows native firewall is active .

  ------------------------------

  If your network consists only of Win 7 and you want a simple network, use it.

  http://Windows.Microsoft.com/en-us/Windows7/help/videos/sharing-files-with-HomeGroup

  After you have configured the homegroup, scroll to the bottom for the Permission/security section.

  -----------------------------

  Win 7 networking with other version of Windows as a work network.

  In the center of the network, by clicking on the type of network opens the window to the right.

  Choose your network type. Note the check box at the bottom and check/uncheck depending on your needs.

  http://www.ezlan.NET/Win7/net_type.jpg

  Win 7 - http://windows.microsoft.com/en-us/windows7/Networking-home-computers-running-different-versions-of-Windows

  Win 7 network sharing folder specific work - http://www.onecomputerguy.com/windows7/windows7_sharing.htm

  Vista file and printer sharing - http://technet.microsoft.com/en-us/library/bb727037.aspx

  Windows XP file sharing - http://support.microsoft.com/default.aspx?scid=kb;en-us;304040
  Sharing printer XP - http://www.microsoft.com/windowsxp/using/networking/expert/honeycutt_july2.mspx

  Setting Windows native firewall for sharing XP - http://support.microsoft.com/kb/875357
  Windows XP Patch for sharing with Vista (no need for XP - SP3) - http://support.microsoft.com/kb/922120

  When you have finished the configuration of the system, it is recommended to restart everything the router and all computers involved.

  -------------

  If you have authorization and security problems, check the following settings.

  Point to a folder that wants to share do right click and choose Properties.

  In the properties

  Click on the Security tab shown in the bellows of the photo on the right) and verify that users and their permissions (see photo below Centre and left) are configured correctly. Then do the same for the authorization tab.

  This screen shot is to Win 7, Vista menus are similar.

  http://www.ezlan.NET/Win7/permission-security.jpg

  The Security Panel and the authorization Panel, you need to highlight each user/group and consider that the authorization controls are verified correctly.

  When everything is OK, restart the network (router and computer).

  * Note . The groups and users listed in the screen-shoot are just an example. Your list will focus on how your system is configured.

  * Note . There must be specific users. All means all users who already have an account now as users. This does not mean everyone who feel they would like to connect.

  ---------------------

  *** Note. Some of the processes described above are made sake not for Windows, but to compensate for different routers and how their firmware works and stores information about computers that are networked.

  Jack-MVP Windows Networking. WWW.EZLAN.NET

• System 32 error (0x00000020): "the process cannot access the file because it is being used by another process.". The operation to open the file will fail with error - 1032 (0xfffffbf8(JET_errFileAccessDenied))"

  Original title: svchost (1020)

  Event type: error
  Event source: ESENT
  Event category: general
  Event ID: 490
  Date: 2010-10-19
  Time: 14:51:34
  User: n/a
  Computer: ROB
  Description:
  Svchost (1020) an attempt to open the file "C:\WINDOWS\system32\CatRoot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb" for read / write access failed with the error System 32 (0x00000020): "the process cannot access the file because it is being used by another process.".  The operation to open the file will fail with error - 1032 (0xfffffbf8(JET_errFileAccessDenied)).

  For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

  Hi Robrw,

  1. when exactly you receive this error?

  2. don't you make changes to the computer before this problem?

  You can try to rename the catroot2 folder and check if it helps.

  Step 1:

  a. Click Start and in run type C:\windows\system32 and click ok

  b. find the Catroot2 folder. Right-click on Catroot2 and rename it to Catroot2.old

  If you are not able to do the normal mode, try to start in safe mode and rename

  Check out the link for more information on starting your computer in SafeMode below:

  http://support.Microsoft.com/kb/315222

  Step 2:

  If you are unable to access the catroot2 folder, and then try to change the permissions on the files and check if it helps.

  See the following article:

  How to capture a file or a folder in Windows XP

  http://support.Microsoft.com/kb/308421

  Step 3:

  You can also try to temporarily disable third-party security software and firewalls and check what is happening.

  Note: Activate the security software after the resolution of the problem.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Cannot access my laptop from my desktop PC on the network

  I have a desktop running Windows 7 and a laptop running Vista, and they are both on a wireless network. My laptop can access my desktop, but my office is unable to access my laptop. On the desktop, my laptop is visible, but clicking on it causes the following network error "Windows cannot access \\DR-NOTEBOOK.

  Run the Diagnostics on the dialog box results in the following message: 'file and print sharing resources (DR-NOTEBOOK) is online but does not respond to connection attempts. I have gone through several web sites and support sites, but can't seem to find an answer ot fix the problem. I do not use any third-party firewall, only (on both PC) Windows Firewall.

  In network and sharing on the laptop Center, I have all the elements (i.e. the network discovery, file sharing,...), put into service.

  I would appreciate help from anyone. Thnak.s

  I finally managed to fix the problem. The link above was helpful, but I had already taken care of everything mentioned. The link isn't really remedy the situation where you have a laptop that is connected wirelessly to the network, as is my case. My problem is that the desktop PC could not access files/folders on my laptop, but it worked very well the opposite effect (i.e. the laptop could access files/folders on the desktop. After 'playing well' on the laptop, that's what I did to solve my problem:

  In Center of network & share on the laptop, there is a list with my network connection wireless, with a link "view state".

  Click on this link and you get a dialog box with a button 'properties '. By clicking on this, you get one of several elements that may or may not be selected. In my case, the "file and printer sharing for Microsoft networks" was NOT selected. I chose this and hey presto, it worked.

  Hope that this is useful for someone else with the same problem.

• Home network problem cannot access one of that PC even if should be able

  I ran into a problem... I have a PC running Windows Vista and Windows 7 PC on my network home. I can 'see' each from the other PC PC when I go on the network. The Windows Vista-based computer can access shared folders on the Windows 7 PC... and the Windows Vista computer can share items specially for windows 7 PC SHOULD have access to these folders. I placed the user for the Windows 7 PC as co-owner. HOWEVER, when I go to the network on the Windows 7 option, I select the Vista PC in the network thinking it should then show me the file and instead, troubleshooting network appears.

  When I go to the troubleshooter, it says that it can't find the Vista machine... even if it it displays network before I tried to access it.

  They are both in the same workgroup. I checked the machine windows 7 has permission for the folder in question indeed. and I've checked that the machine of windows Vista CAN access folders on the windows machine 7...

  No idea what I'm missing?

  Thank you!

  Hi Jim,

  1. did you change any software on the computer?

  2. where you can access files on Windows Vista earlier?

  Method 1:

  Please click on this link to find how to share files and specific folders with someone,

  http://Windows.Microsoft.com/en-us/Windows7/share-files-with-someone

  Method 2:

  Disable the antivirus/firewall softwareand check if it helps.

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software.

   

  Warning: If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

   

  Method 3:

  Turn off sharing protected by password:

  Password sharing is enabled by default for computers of working groups. When password sharing is enabled, people using other computers on your network cannot access your shared folders or printers unless they have a user account on your computer. There are two ways to enable file or printer sharing:

  o identical user accounts create on all computers in the workgroup (recommended). For more information, see create a user account.

  o turn off password protected sharing. To turn off password protected sharing, follow these steps:

  a. open the network and sharing Center by clicking the Start button on the Control Panel, click Network and Internet, and then click Network and sharing Center.

  b. under sharing and discovery, click the arrow next to password protected sharing.

  c. click turn off password protected sharing, and then click apply.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

   

  Please, try the following steps and check.

  I hope it works!

• Account has been locked and cannot access messages or retrieve my addresses. Have not received my new password for Microsoft.

  Have been locked out of my account for seven days

  and cannot access messages or retrieve my addresses.  Cause a lot of stress.  No guard MS saying that they will send me a new password BUYMD.  I've set up account about 14 years and I don't remember my safe Word now.  How can I switch back to my account?  MS wrote they will send my password to the account of spare * address email is removed from the privacy *, but DO NOT.  Is the account I'm stuck on * address email is removed from the privacy * HELP!  Kirsten Ebsen

  Hello

  To expand a bit on the right information to Debbie C.:

  Answers is a peer group supported and unfortunately has no real influence on Hotmail.

  HotMail has its own Forums, so you can ask your questions there.

  Windows Live Solution Center - HotMail - HotMail Forums Solutions
  http://windowslivehelp.com/

  Hotmail - Forums
  http://windowslivehelp.com/forums.aspx?ProductID=1

  Hotmail - Solutions
  http://windowslivehelp.com/solutions.aspx?ProductID=1

  How to contact Windows Live Hotmail Support
  http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

  Windows Live Hotmail Top issues and Support information
  http://support.Microsoft.com/kb/316659/en-us

  Error message "your account has been locked" when trying to connect
  http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2

  Compromised account - access unauthorized account - how to recover your account
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  Hotmail hacked? Take these steps
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• error message "Windows cannot access the specified device, file, or the path."

  Whenever I try to open a file even my music internet explore or anything that I get an error message Windows cannot access the specified device, path or file.

  Hi nanditaberi,

  Since when are you facing this problem? What were the changes to the system between the time where everything has worked, and when you noticed the problem?

  This problem may be caused by this security software on the computer, uninstall them might solve the problem.

  Example: AVG, Zone Alarm

  Important:

  O before you uninstall the security software disconnect the computer from the internet. Make sure that the windows firewall is enabled.

  Ø you may need to check with the manufacturer of security software for reinstallation and activation.

  O re - install the security software on the computer.

  Reference:

  Please read the steps provided by, Donna, dated Saturday, January 3, 2009 14:01click here for the post.

  A scanner online for any threat and try to correct

  http://OneCare.live.com/site/en-us/Center/cleanup.htm

   

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.