HP Photosmart 6525: eprint center

I tried several times to log in my Center ePrinter, but he recalled that my login ID is an incorrect email address.  Then when I try to register a new name to logon user with this email address, it was reported as error that this username already exists.

I don't know that this email address log you name is correct, because I've used it several times before and it's one I had.

Please advise urgently how to fix it.

Hey @norseman1,

Welcome to the Forum from HP Support.

I understand that you are unable to connect to the HP ePrint Center.  I want to help you with this.

I don't see this particular error with password resets from time to time.  I have a workaround that can clear up this place for you:

  • Click here.  This will bring you to <www.snapfish.com >.  As the Snapfish site is linked directly with ePrint Center and HP connected, you can try to reset your password as follows - click the connection icon and then "forgot your password":

  • Enter the e-mail address that you use to connect to the ePrint Center and click on submit.
  • You should receive a message of automatic reset of password by email - the reset as expected before and then try to use this new password to Snapfish to connect downtown ePrint.
  • If this does not solve your problem of access ePrint Center, please call our Cloud Services to 855-785-2777. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

    http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps.  If my suggestion worked in your favor, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

Have a great day!

Tags: HP Printers

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