HP 5520: Account problem access Eprint
Hi all
I am writing because I have a problem with the ePrintCenter website. I forgot my password for access to and when I start the recovery of password procedure, the site gives me this message "Server Error".
How can I enter my ePrintCenter account and change the settings of my printer?
Thank you
Dario
Hey @Dario_81,
Welcome to the HP forums! I hope you enjoy your stay here.
I see you are trying to recover the password for your account Center ePrint. I can help with that.
For starters, ePrint Center was converted into a new site called HP connected. If you click this link, click on Sign In at the top left and I forgot the password, and then allow you to reset your password. If it isn't, then we try another browser. Safari in particular has a lot of trouble with Flash for Firefox or Chrome should have any other questions. If you still have questions then reboot your PC and try again, or otherwise try to reset your password by using a different device.
If after that you are unable to reset your password, then I would contact HP Cloud Services. You can do it by appellant 1-855-785-2777 between 08:00 and 10 EST from Monday to Friday and Saturday from 09:00 to 8 a.m. EDT.
If it helps resolve your problem then please let others know by clicking on accept as Solution below my post.
I hope this helps and I hope you have a nice day!
Tags: HP Printers
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