Cannot add to 6500 a eprint services

I have a 6500 a. I print the print code mobile ePrint. I connect to eprintcenter.com and try to register. He said that the code is not valid. Among the reasons are that the printer can be registered to someone else. It's possible--I got the printer some time ago and it worked so I can have registered under a different account. But I don't see what it is.

So the instructions suggest I can generate a new code/printer email address. By disabling and re-enabling the printer and then print the code again.

I did it. Several times. The code is still the same and never works.

Clues?

Hope you are doing well and welcome on the HP forum,

To reset your printer to the factory settings to keep in mind that this will clear all your current configuration in network settings printer incluiding you will need to reconfigure.

Press on and hold (#) and the number 3 all by plugging the power cord.

This should return the printer to the factory settings and give you a new printer code

Let me know if can be of any other assistance.

Hope this helps;

RobertoR

And don't forget...

Tags: HP Printers

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