Cannot apply the update of KB2895237

Hello-

Windows Server 2008 R2 SP1

I met with the next issue https://support.microsoft.com/en-us/kb/2895237, but I can't apply this update. Installation process hangs just without any error.

Process monitor shows me that this process creates / puts end threads all the time, but nothing else. Just create/close etc. I tried to run it from the administrator, but go the same behavior. I have a server that has a lot of IO. It hangs once a week...

Image of process monitor

Dump information:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80001afa100
GetUlongFromAddress: cannot read fffff80001afa1c0
0000000000000030 non paged pool

CURRENT_IRQL: 2

FAULTING_IP:
Rdbss! RxTimerDispatch + 49
fffff880'03bb05e9 45395830 cmp dword ptr [r8 + 30 h], r11d

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT_SERVER

BUGCHECK_STR: 0XD1

Nom_processus: System

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers (dbg). 150226-1500) amd64fre

DPC_STACK_BASE: FFFFF88001E94FB0

TRAP_FRAME: fffff88001e8d250-(.trap 0xfffff88001e8d250)
NOTE: The frame trap does contain not all registers.
Some registry values can be set to zero or incorrect.
Rax = fffff88001e8d410 rbx = 0000000000000000 rcx = fffff88003bcba00
RDX = 0000000000000000 rsi = 0000000000000000 rdi = 0000000000000000
RIP = fffff88003bb05e9 rsp = fffff88001e8d3e0 rbp = 0000000000000000
R8 = 0000000000000000 r10 = 0000000000000082 fffff88003bcb9b0 = r9
R11 = 000000000009a34b r12 = 0000000000000000 r13 = 0000000000000000
R14 = 0000000000000000 r15 = 0000000000000000
iopl = 0 nv up ei pl nz na po cy
Rdbss! RxTimerDispatch + 0 x 49:
fffff880'03bb05e9 45395830 cmp dword ptr [r8 + 30 h], r11d, ds:00000000'00000030 =?
Reset the default scope

LAST_CONTROL_TRANSFER: from fffff800018bc1e9 to fffff800018bcc40

STACK_TEXT:
fffff880 '01e8d108 fffff800' 018bc1e9: 00000000' 0000000 a 00000000'00000030 00000000'00000002 00000000'00000000: nt! KeBugCheckEx
fffff880 '01e8d110 fffff800' 018bae60: fffffa80 ' 19a86c58 fffffa80 '19a86b50 fffff880' 01e65180 fffff880 ' 01e8d4c0: nt! KiBugCheckDispatch + 0 x 69
fffff880 '01e8d250 fffff880' 03bb05e9: fffff880 '01e8d4c0 fffff800' 01807b7f 00000000'00000001 00000000'00004200: nt! KiPageFault + 0 x 260
"fffff880 '01e8d3e0 fffff800' 018c816c: 00000000 ' 00000000 fffffa80 ' 1ad03ef0 00000012'40 c 30000-00000000'00000005: rdbss! RxTimerDispatch + 0 x 49
fffff880'01e8d430 fffff800'018 c 8006: fffff880 '03bcb960 00000000' 0e7add82 00000000'00000000 00000000'00000000: nt! KiProcessTimerDpcTable + 0x6c
fffff880 '01e8d4a0 fffff800' 018c7eee: 00002277' c5813571 fffff880 '01e8db18 00000000' 0e7add82 fffff880' 01e685c8: nt! KiProcessExpiredTimerList + 0xc6
fffff880 '01e8daf0 fffff800' 018c7cd7: 000008c 0' 6957dfc1 000008c 0' 0e7add82 000008c 0' 6957dfd8 00000000'00000082: nt! KiTimerExpiration + 0x1be
fffff880 '01e8db90 fffff800' 018b494a: fffff880 '01e65180 fffff880' 01e706c0 00000000 00000001' fffff800' 00000000: nt! KiRetireDpcList + 0 x 277
fffff880'01e8dc40 00000000' 00000000: fffff880'01e8e000 fffff880 '01e88000 fffff880' 01e8dc00 00000000' 00000000: nt! KiIdleLoop + 0x5a


STACK_COMMAND: kb

FOLLOWUP_IP:
Rdbss! RxTimerDispatch + 49
fffff880'03bb05e9 45395830 cmp dword ptr [r8 + 30 h], r11d

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: rdbss! RxTimerDispatch + 49

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: rdbss

Nom_image: rdbss.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 54ac90b6

IMAGE_VERSION: 6.1.7601.18711

FAILURE_BUCKET_ID: X64_0xD1_rdbss! RxTimerDispatch + 49

BUCKET_ID: X64_0xD1_rdbss! RxTimerDispatch + 49

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0xd1_rdbss! rxtimerdispatch + 49

FAILURE_ID_HASH: {c5674c2a-abf0-8335-bd73-f6921423a27d}

Follow-up: MachineOwner

Hello

Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

See you soon.

Tags: Windows

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