Cannot change the default IP address after the upgrade to 4.1

We just migrated a client 4235 ID version 3.x to 1.0000 S47 using the Ugrade/Recovery CD 4.1

We try to apply the basic configuration as change the host name & IP address using the command CLI "SETUP." Whenever we apply the changes by selecting the appropriate item (2 - save this configuration configuration and output), im getting this error "error: could not restart network services.» Unrecoverable error occurred. Node MUST be restarted to activate alarming. »

Below is the output that we captured during the initial configuration process:

Installing sensor #.

-System Configuration dialog box-

At any time you can enter a question mark '?' for help.

User ctrl-c to interrupt the configuration at any prompt dialog.

Default settings are in square brackets "[]".

Current configuration:

networkParams

IP 10.1.9.201

netmask 255.255.255.0

Passerelle_par_defaut 10.1.9.1

sensor hostname

telnetOption disabled

accessList ipAddress 10.0.0.0 netmask 255.0.0.0

output

timeParams

summerTimeParams

Active selection no

output

output

Web service server

General

ports 443

output

output

Currently: game Aug 26 10:13:29 2004

Last modified configuration: Thu Aug 26 10:12:46 2004

Continue with the configuration dialog box? [Yes]:

Enter the host name [sensor]: IDS02

Enter the IP [10.1.9.201]: 10.1.2.4

Enter the network mask [255.255.255.0]:

Enter the default gateway [10.1.9.1]:

Enter the server telnet [disabled] State:

Enter the web server port [443]:

Change the current access list? [None]:

Change the system clock settings? [None]:

The following configuration has been entered.

networkParams

10.1.2.4 ipAddress

Passerelle_par_defaut 10.1.9.1

hostname IDS02

accessList ipAddress 10.0.0.0 netmask 255.0.0.0

output

timeParams

summerTimeParams

Active selection no

output

output

Web service server

General

ports 443

output

output

[0] go to the command prompt without saving this config.

[1] return to the configuration without saving this config.

[2] save this configuration and exit.

Enter your selection [2]: 2

Error: Could not restart network services. Unrecoverable error occurred. Node MUST be restarted to activate the alarm.

I'm also the same error on the first ID 4235 we just bought, pre installed with 4.1. We have changed the IP address each time, we get the same error w/c is "error: could not restart network services.» Unrecoverable error occurred. Node MUST be restarted to activate alarming. »

I just wonder of bec before that, we changed the IP address & front door for a couple of times & we don't have this kind of problem. The IP address change has been done during the test phase of activities & the problem came only when we already have this ID on the production. My client has just need to change the IP address beak of some changes in the network.

We tried to restart two IDs, but the problem remains.

I am trying to get some technical info on the site Web of TAC, but I can't find anything.

Hope you can help me on this one.

Thank you very much.

your default gateway is incorrect. fix that, and you should be good to go.

Thank you

Chris

Tags: Cisco Security

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