Cannot connect a bluetooth device to my e420s 4401-4ng

Hello.

IM unable to connect my headset to my pc.

the headphones are Plantronics BackBeat 903.

I have no problem to connect to other computers or cell phones, also.

When you install the Bluetooth driver, it says that it cannot find any bluetooth device, even if the helmet they run on the search for a device (or whatever it's called), but the laptop sees them not at all.

still, I don't have this problem with other computers.

In addition, Ive tried to install the latest bluetooth driver available on the lenovo site, but I can't finish it (have to cancel, it is not finish it without locating the device).

any suggestions?

Thank you!

Try pressing Fn + F9. The Bluetooth radio appears in the list?

Tags: ThinkPad Notebooks

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