Cannot connect as the host of the meeting. I'm the account administrator.

Hello

First day using the software. I can not connect to host for a new encounter, I created even though I am the administrator account, I created the meeting and I am defined as a host in users of the meeting.

I use chrome and I checked in the program flash. I do not have the most recent flash which is built into chrome. I also tried to connect with internet Explorer. Same question.

I connect to the meeting. do not ask me to download the Adobe Acrobat Connect Pro component software plug-in, but I see a small message for 1 second that looks like it says download adobe connect (maybe?) before the actual junction bar rises. So I'm stuck at the meeting as a participant, and I can't change my user type.

It is a new account. Could not be activated again with her? I didn't even get my password for the account again of my representative sales, but just click I forgot my password and the system I would like to reset so I can get to the faster (haha). Everything else seems to work. So help please!

Also, I can't create a password to login to the meeting? That isn't supposed to be an option in the meeting menu creation?

Thank you
William

You are probably using the model named host of license. Therefore, you have to be a member of the Group hosted the meeting to host a meeting.

Exact verbiage for the named host license:

Named host can create an unlimited number of meeting rooms, however, the named host can only use one of their rooms at any time and rooms are not accessible, unless the named host is present.

As an administrator, you can create rooms, but you can not host.

Tags: Adobe

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    PL/SQL Release 11.2.0.2.0 - Production
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    ---------------------------------------- ---------------------------------------
    NLS_LANGUAGE                             AMERICAN
    NLS_TERRITORY                            AMERICA
    NLS_CURRENCY                             $
    NLS_ISO_CURRENCY                         AMERICA
    NLS_NUMERIC_CHARACTERS                   .,
    NLS_CALENDAR                             GREGORIAN
    NLS_DATE_FORMAT                          DD-MON-RR
    NLS_DATE_LANGUAGE                        AMERICAN
    NLS_SORT                                 BINARY
    NLS_TIME_FORMAT                          HH.MI.SSXFF AM
    NLS_TIMESTAMP_FORMAT                     DD-MON-RR HH.MI.SSXFF AM
    NLS_TIME_TZ_FORMAT                       HH.MI.SSXFF AM TZR
    NLS_TIMESTAMP_TZ_FORMAT                  DD-MON-RR HH.MI.SSXFF AM TZR
    NLS_DUAL_CURRENCY                        $
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    NLS_LANGUAGE                             AMERICAN
    NLS_TERRITORY                            AMERICA
    NLS_CURRENCY                             $
    NLS_ISO_CURRENCY                         AMERICA
    NLS_NUMERIC_CHARACTERS                   .,
    NLS_CHARACTERSET                         AL32UTF8
    NLS_CALENDAR                             GREGORIAN
    NLS_DATE_FORMAT                          DD-MON-RR
    NLS_DATE_LANGUAGE                        AMERICAN
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    NLS_TIME_FORMAT                          HH.MI.SSXFF AM
    NLS_TIMESTAMP_FORMAT                     DD-MON-RR HH.MI.SSXFF AM
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    NLS_TIMESTAMP_TZ_FORMAT                  DD-MON-RR HH.MI.SSXFF AM TZR
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