Cannot connect ePrint to Google Cloud Print

I receive the error: not able to get printer of HP information. When you try to connect to the Google Cloud Print.

Thank you happy. I ended up getting on the phone with HP support and came to the same conclusion. We weren't able to do the hpeprint-> Google cloud print to work... everything looks good on the side of the hpeprint... Tech said I had to talk to Google and see what they say.

Tags: HP Printers

Similar Questions

  • Communication between HP eprint and Google Cloud Print

    Hello

    communication between HP eprint and Google Cloud Print seems to be broken. At least for me.

    Documents to print when I print vio Chrome browser or Cloud Print dashboard - but the State in the clouds print remains "submitted". It seems that somehow the HP eprint status doen't get referred to cloud print. In HP eprintcenter paper says "printed".

    Well, I wonder who will take care of this problem...  (Hope this does not lead to fingerpointing only...)

    Thanks for your support!

    Best,

    George

    Started more work, a few weeks ago. All is well now. Don't know who that sets well.

  • Impossible to access Google Cloud Print unresolved ePrint

    Hello

    Since I posted on another thread has already been marked as "resolved", it may be useful to start this new topic because for me the issue has not been resolved. After having tried many suggestions/bugs in this thread to no avail, still impossible to connect new 7520 HP eprint printer to Google Cloud print.

    Here is the link to the previous thread that has more details:

    http://h30434.www3.HP.com/T5/eprint-print-apps-mobile/unable-to-connect-eprint-to-Google-cloud-print...

    Try setting up now. Another user, the question has managed to count today.

  • Photosmart d110 printer: Photosmart d110 printer will not connect to Google Cloud Print, can't get printer e-mail address

    To begin with, Yes, I searched HP and FAQS forums for an answer before you hit this place.

    And Yes, I have turned off and back on several times (the wireless and the printer itself).

    OK, so I just bought an ASUS Chromebook and I tried to connect my HP Photosmart d110 printer to the ePrint service every DAY. I know I have to do is enter the email address of my printer in the Google Cloud Print for it to connect, but I did have a success in getting. Whenever I pull up the "Web Services", it says that my printer needs to be updated... but when I try to update I get the message, "your printer has the latest updates installed. There is no new update at this time. »

    Any help or suggestions would be greatly appreciated!

    Hello

    Please try using the HP Print chrome extension to see if that helps. I've included the instruictions for installation here.

  • A PDF file do not Google Cloud Print on OfficeJet Pro 8600 print N911a

    All other types of documents seem to print correctly via Google Cloud Print. Google Cloud Print reports a status of "Submitted", which means they have it made for ePrintCenter servers, but the State ePrintCenter indicates FAILURE. Classic message:

    FAILED

    https://doc-0g-4O-docsviewer.googleusercontent.com/Viewer/securedownload/6f91bocmg8ljku6057743u3ra57...

    September 29, 2012, 08:46

    I mainly use Chrome OS, but it seems to have the same problem on a PC running Cloud Print via a browser. If I connect to the applications on the 8600 eStorage feature and go to display and print, then I can access Google Drive files and order a print of a PDF file through this interface and that they print correctly.  I had deleted the former use of the Cloud Print queue and queue ePrintCenter, but still no a PDF is via CloudPrint impression.

    I can't thank you enough for this explanation. I didn't know that there is a correlation between the error 'unknown' with the printer on the ePrint and Google Chrome website.  I have worked with greed to try to determine the causes of this error to www.hpconnected.com and so far everyone has said that it does not affect their impression.

    You see the error in the hpconnected or the eprintcenter.com?

    I now have a few steps for you and please let me know the result. I want you to set a static IP address on the printer.  I have created a comprehensive document which includes all the steps to solve a similar problem (maybe even the same problem).  Do not hesitate to try any suggestion in this link and let me know if any help really.

    -Printer will not respond to touch and Communication Network is lost-I am a link you directly how to set a static IP address, but just know that I will be having try you a number of relevant suggestions if it does not work.

    All I ask is patience with me while I do some tests to see if your error on the ePrint site has something to do with Google Chrome.  In fact, thank you for giving me something more to test.

    Finally, if the static IP address is not help, just turn on the printer, and then try to print the PDF, because so far, it's what makes the error on the Web site to go.  Keep me posted.

  • Hijacked printer (Google Cloud Print)

    Someone else is somehow saved my printer in Google Cloud Print. I received a Google Cloud Print test page and a paper copy of their part. I've logged into my account ePrintCenter, changed my password.  Then I tried to change my ePrint settings. There are other e-mail addresses in the list so I removed the and saved my changes. However, when I disconnect and reconnect, return addresses. I tried to remove/add my printer but that has no effect. I am also unable to save my printer with Google Cloud Print. It says that my printer is already registered (which is something I never have). My printer also does not under the list of my printer in Google Cloud Print

    Any suggestions?

    Hi j_to_the_m,

    Thank you for the update.  I'm sorry that has not worked for you.

    The next option is to reset the web services on the printer.  Please note that you will lose your address email ePrint customized using this method.  You will get a new claim code so you can add the printer to your connected HP account.

    Please follow the steps in method 3: stop at the print request in deactivating and then reactivating the document Web Services How to handle regular printing or Stop .

  • Configuration in google cloud printer

    I have an Acer chromebook and I need help to set up my printer with it to print in the clouds, I the Photosmart 5514 and when I try to set up in the clouds he wants me to put in the printer email address? I have no idea what it is or where to find it. My printer was not in the list that I could just pic, can anyone help?

    Hi, what you need to do is make sure that the printer is connected to your wireless network, then press the ePrint on the front panel of the printer. Follow the instructions on the screen to enable web services, how should print an information page containing the claim code printers unique ePrint. It is the email address printers that Google Cloud Print is trying to turn your printer on PAG.

    Any problems post back and I'll try to help.

    Best.

  • Could not get information HP printer - Google Cloud Print (HP 8600) June - 2013

    I deleted and re-entered my printer HP EPrint, use google different emails and I tried all day.  Error message from Google is very generic, (HP site down, wrong email, printer different wrong record, etc.).

    I printed out on the printer using e-mail to HP eprint know my printer.  I turned turned on/turned off/turned on eprint and asked my information on the net through the printer from the eprint site.  All the works.

    I couldn't find an address of emails to help with Google Cloud Print so I hope HP can see my requests for its servers and it is on their side.

    Any help would be appreciated, but I read all the other messages on the subject and has never seen one of them.  All patches seemed is just fixed itself.  (I CAN SEE WHY THE GOOGLE CLOUD PRINT SITE IS BETA - very poorly supported and written)

    Can someone at HP as this?

    A few steps are missing on the site of Google Cloud Print

    1. as shown on the Google site you must register the HP eprint with HP printer in order to get an address of hpeprint.com

    MISSING steps:

    2. login to your account HP Eprint

    3. click on (top left) PRINTER tab

    4. in section Eprint - click 'settings ePrint.

    5. now, you should have the HP ePrint setting screen

    6. click on the "Print Services" tab (top right)

    7. turn IT ".» (Print jobs sent via Google Cloud Print.) »

    8. click on save (lower-right)

    Now go back to the Google Cloud Print and enter your address to hpeprint.com

    -Google print can not save your impression unless you put it on print for cloud services

  • Google Cloud Print setup - impossible to analyze the capabilities of the printer

    I am trying to add my CP1525nw to Google Cloud Print as a Cloud, and not as a LOCAL printer printer, however every time that I add my eprint email I get the following message. "Impossible to analyze the capabilities of the printer" - I tried for public and private use for eprint settings with no luck.

    Any help would be greatly appreciated.  I tried the reset email with no luck...

    EDIT - 01/04/11:

    I chatted with HP support, and although the representative was extremely courteous, they could not help me.  The support agent assured me that the matter would be taken at a higher level and looked so I hope that we can have a resolution here shortly.

    EDIT - 04/04/11:

    Received a response from the original HP rep that I chatted with online.  In short, it was not able to find a solution and States, that the question will be sent upwards to the highest level of technical support from HP...  We shall see.

    EDIT - 05/25/11:

    After 2 months of waiting, HP has corrected the problem.  Don't forget to upgrade to the latest firmware and check all the settings before continuing.

    The fix came from the side server - this defiinitely had nothing to do with the firmware.  I've updated on Monday for the latest on the HP website and it was still not working.   The gentlemen of tech support that helped me sent me an email a few hours after we talked, saying the sea a fix was to come.

    Nevertheless, I am happy without worrying how the fix is here!

    It took only 2 months to fix, but I'm glad it is.

  • How to set up Google Cloud Print

    All hell! I just wanted to share a great link on how to set up Google Cloud print on HP printers ePrint compatible and on printers HP classic (inheritance). Please note that if you don't have a google account, you will need to create one to use this feature. In addition, for traditional printers, you must make the browser Google Chrome on your computer. It guides you step by step and has links to Google Cloud print out.  Here is the link: http://support.hp.com/us-en/document/c02817255

    I hope this helps!

  • DeskJet 2545: DeskJet 2545 Google Cloud Print

    I am having major problems trying to get my new DeskJet 2545 with Google Cloud Print configuration.  From what I can find online, it seems that it can not support it yet.  The only reason why I bought this model is because it says here on the "Google Cloud Print Ready" box with the small logo.  Someone at - it suggestions?   I really want to set up as a conventional printer on another computer because who really don't make things easier if I must always keep my other laptop open and connected simply to print.

    Thanks in advance!

    Rob

    Hi Rob,

    It might be interesting to try HP printing for chrome extension see ifthat help.

    I have included the below installation instructions.

    http://support.HP.com/RS-en/document/c04683559

  • Error in the external employment when Google Cloud Printing Service: HP Laserjet 1102w Professional P

    I set up my printer and associated with Google Cloud Printing. I shared the printer with my daughter who is on a chromebook. When she tries to print, the printer is here and the job is sent to bu ePrint I get an error saying: "error in the external employment service". No documents are able to print. Google says that it is a problem of HP.

    I deleted the printer on my behalf of girls and it re-shared and associated again, but this is not enough. On my Printers page, my daughter's google account is identified as "authorized to print." But it still does not work. Any ideas?

    Thanks Jerends. I had checked all these options and none worked, so I deleted the printers and re-associates a few minutes. That did the trick. Just as the helpdesk CTR-ALT-DEL trick.

    Strange thing has been/is that he used to work, but something happed to raise this issue.

    In any case, thanks for your help.

  • Google cloud printer with instant ink... ?

    I don't know if I'm looking for a Unicorn of gold here, but is there a google cloud printer that is instant compatible ink?

    Hello

    All HP ePrint compatible printers support Google Cloud Print out of the box without software or printer drivers need additional. HP ePrint is available on more than 200 models of printers - check the specifications of your eligible printer ink snapshot for the ePrint logo.

    The list of eligible printers ink snapshots are here - most will have the ePrint service.

  • HP Officejet Pro e-all-in-8610: inkjet printer HP Officejet Pro 8610 e-all-in-one wireless color and Google Cloud Print

    Hi all. I would like some advice please. I would like to know if the HP Pro 8610 e Google Cloud Print ready for use unless it is connected to a pc. Thank you.

    Hello

    Thanks for your comments.

    The Officejet Pro IS listed as a printer of Google's Cloud.

    Please click on the "HP Officejet HP e-Print printers that can use Google Cloud Print' link.

    http://support.HP.com/us-en/document/c04550279#AbT6

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  • Google Cloud Print with HP 1102w problems

    I have a HP 1102w printer that I'm unable to put up with Google Cloud Print.

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    * I also tried printing from Gmail on Android and the same problem occurred (see google queue, error indicated on the list of recent jobs HP eprint)

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    * Airprint of iPa

    Conventional printing over wi - fi local networ

    Details

    * I have updated the firmware to datacode: 2011082

    * HP eprint is enabled on the printers web pa

    * I do not have a proxy serv

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