Could not get information HP printer - Google Cloud Print (HP 8600) June - 2013

I deleted and re-entered my printer HP EPrint, use google different emails and I tried all day.  Error message from Google is very generic, (HP site down, wrong email, printer different wrong record, etc.).

I printed out on the printer using e-mail to HP eprint know my printer.  I turned turned on/turned off/turned on eprint and asked my information on the net through the printer from the eprint site.  All the works.

I couldn't find an address of emails to help with Google Cloud Print so I hope HP can see my requests for its servers and it is on their side.

Any help would be appreciated, but I read all the other messages on the subject and has never seen one of them.  All patches seemed is just fixed itself.  (I CAN SEE WHY THE GOOGLE CLOUD PRINT SITE IS BETA - very poorly supported and written)

Can someone at HP as this?

A few steps are missing on the site of Google Cloud Print

1. as shown on the Google site you must register the HP eprint with HP printer in order to get an address of hpeprint.com

MISSING steps:

2. login to your account HP Eprint

3. click on (top left) PRINTER tab

4. in section Eprint - click 'settings ePrint.

5. now, you should have the HP ePrint setting screen

6. click on the "Print Services" tab (top right)

7. turn IT ".» (Print jobs sent via Google Cloud Print.) »

8. click on save (lower-right)

Now go back to the Google Cloud Print and enter your address to hpeprint.com

-Google print can not save your impression unless you put it on print for cloud services

Tags: HP Printers

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    An error has occurred. The stack trace below shows more information.

    ! csUserEventMessage, anonymous, CIS! $! csCollectionUnableToGetReference! csCollectionCannotRead
    intradoc.common.ServiceException:! csCollectionUnableToGetReference! csCollectionCannotRead
    * ScriptStack COLLECTION_GET_REFERENCE
    3:getReferenceMeta, * no captured values *.
    at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
    at intradoc.server.Service.buildServiceException(Service.java:2260)
    at intradoc.server.Service.createServiceExceptionEx(Service.java:2254)
    Collections. CollectionUserHandler.getReferenceMeta (CollectionUserHandler.java:1765)
    at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:600)
    at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
    at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
    at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
    at intradoc.server.Service.doCodeEx(Service.java:533)
    at intradoc.server.Service.doCode(Service.java:505)
    at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
    at intradoc.server.Service.doAction(Service.java:477)
    at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
    at intradoc.server.Service.doActions(Service.java:472)
    at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)
    at intradoc.server.Service.executeActions(Service.java:458)
    at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737)
    at intradoc.server.Service.doRequest(Service.java:1890)
    at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
    at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
    at intradoc.server.IdcServerThread.run(IdcServerThread.java:160)
    to weblogic.work.SelfTuningWorkManagerImpl$ WorkAdapterImpl.run (SelfTuningWorkManagerImpl.java:528)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)

    Kind regards
    Francis P

    What is the security group of your records? It is public.

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