Cannot connect to Internet access point except on a Jetpack from Verizon.

I am running Window 7 Home Premium. I can connect to the Internet using my Verizon Jetpack and nothing else. I tried to use my Verizon phone as a hotspot, I have a router Belkon 4. 1A and we tried through other points of access. It connects to the access point according to the plan, but it is XE offline to the Internet. I tried to update my drivers for wireless devices, and it is said that they are already updated.  I can connect when I'm wired. When I check properties properties IPv4 and IPv6 are shoddy outside. Install is the only thing not frayed on. When click on install, I get an error: cannot add the requested feature. the error is: these data are incorrect.  My wireless adapter is Realtek RTL8187SE Wireless LAN PCIE network adapter. Please help me I am so frustrated.

Hi Sylvia,.

I imagine the inconvenience that you are experiencing.

Here are some ways you can follow to resolve the problem:

Method 1:

Check out the link and follow the steps in the article:

Wireless and wired network problems

http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Method 2:

Flush the DNS and request a new IP address of your ISP server by following these steps.
a. click on start
b. click on run
(c) in the Run dialog box type cmd.exe and click OK
d. in the command prompt, type the following.

e. ENTER after each new line.
ipconfig/flushdns
ipconfig/release
ipconfig / renew
output

Method 3:

This problem may be caused by incorrect DNS settings. following these steps and check:

a. click "Start", enter "NCPA. CPL"(without the quotes) and press ENTER.

b. right-click on the connection you use for the local connection, and then click "Properties".

c. Click to select 'Protocol Internet Version 4 (TCP/IPv4)' and then click 'properties '.

d. in the Internet Protocol window, we will change the "Preferred DNS server" to 208.67.222.222

e. click 'OK' twice to complete the change.

If the problem persists, please repeat the steps and change the "Preferred DNS server" to 208.67.220.220.

Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

Tags: Windows

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