Cannot connect Windows 7 to iHome iBT70

I'm unable to connect my IHomeiBT70 to my computer. The wireless speaker is to connect to my laptop, but not with the computer.

I can see devices in the bluetooth devices list, but when I click it, it gives me an error saying

view bluetooth service Intel has stopped working

Help, please

Hello, NGO,

Thanks for posting your query in Microsoft Community.

I understand that you can not use Bluetooth enabled on Windows 7 speakers, but I would like to learn more about the issue in order to provide you with better assistance.

  1. What is the brand and model number. the system?
  2. You did it any significant hardware or change software on the computer before this problem?

The question may arise due to the incompatibility of the Bluetooth driver with the speaker. Then I suggest that you try the following steps Diagnostics to find out the root cause, apply patches, and check if the problem persists:

Method 1:

Try to follow the steps in the following link to resolve the problems with Bluetooth devices:

The problems with Bluetooth devices

(Note: article also applies to Windows 7)

Method 2:

If method 1 does not work, try to run the patch that is available in the following link and look for the question.

Bluetooth devices do not work correctly on a computer that is running Windows 7

http://support.Microsoft.com/kb/980396/en-us

Method 3:

Alternatively, you can try to check if the Bluetooth support service is running.

  1. Click Start, type services.msc in the Start Search and press ENTER.
  2. In the list of services, double-click the Bluetooth Support Service.
  3. Change the startup to Automatic type, then click Start to start the service.
  4. Click on apply and then click OK.

Trying to connect Bluetooth speakers with the computer and check if the problem persists.

Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

Tags: Windows

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