Cannot convert my trial to a paid subscription.
This seems to be a recurring issue. I tried to convert a free trial to a subscription of Adobe Creative Cloud but it did not work. He asked me a serial number. I already looked in the forums on how to solve this problem.
Certainly it shouldn't be this difficult!
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
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Updated made my paid subscription to a trial.
After you install update Adobe CC 2015, Photoshop, Illustrator and InDesign, all say "Start trial" despite a paid subscription to the company's account. I tried to do: Creative Cloud applications unexpectedly back in the test mode. CS6, CCM but it does not seem to apply to this situation. There is no "help > deactivate" option, it seems.
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See link below and check:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Beginning of the Hosts file:
1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside the folder etc.
Copy 2) guests of the file on the desktop and even open with Notepad.
Let me know if you see any Adobe Scriptures like 127.0.0.1 activate.adobe.com... etc?
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HI wjleshe,
I checked your account using the email address you use here in the forums, but I don't see any order history. May register with a different email address? Or you sign up via the player mobile app for iOS or Android? If you got your subscription via an in-app purchase, Adobe wouldn't have the time of your order. And, you should contact the app store, if there is a problem with your subscription.
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FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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Hi Matthew,
Please check the help below document:
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Kind regards
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Hi Khushboo,
On the bottom of the page of Adobe, you will see an option to change the region, make sure that you have the United States he and on the purchase page to change your currency to the U.S. dollar as well.
Let me know if it helps.
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Sarika
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Hi Dirk,
Please check the help below document:
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Hi C marwa,
Please check the help below document:
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Hello Marcella.
You don't have to re - install your applications. Just activate your creative license cloud by the signature of the creative application of cloud and then reconnect.
Please see the help for the following document:
Sign out, sign in | Creative cloud desktop application
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Yet I am denied access to my PDF editing. What I'm missing here?
micheallh wrote:
Yet I am denied access to my PDF editing. What I'm missing here?
Once you sign up and pay, you must download and install Adobe Acrobat Pro. Looks like you open your pdf files into the free Reader still.
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I want to try the trial version of 13 items. If I like it, can I buy a boxed version at a store and use a box key to convert the trial?
Of course, you will be able to convert the trial version to full version by entering the serial number
To activate
Open the Editor window and click Help > activate.
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I have a paid subscription, but when I run Lightroom 6, does an eval version expired!
Really annoying when a client cannot use product cost him - please provide customer service as soon as possible.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Already paid, subscription is always sold out
I paid for the second year, Adobe, cloud, but I cannot download programs because they say my subscription is not active more. What can I do?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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