Cannot creat Image system (Acer Aspire)

Hi all its my first question to post here. I decided to do since I tried the other suggestions of different forums but nothing helped.

We have this Acer Aspire x 3900 WIN 7 Home Premium 64 - Bit 6 GB of RAM 1 TB HARD drive (partitions of 2 - C:300 and D:700 Go. Problem is that I can't create system external HARD Disk Image

Error:

Cut due to a device error in the volume of the source or the destination volume. SE of origin or of destination and on a disc.

run Chkdsk / R on the volume, and then try the operation again. (0x8078012D)

More information...

Cannot run the application because of an error i / O device. (0x8007045D)

Help, please

I tried below, but still does not.

running chkdsk of source and destination HDD

sfc/scannow

checked the option "allow the files on this drive to be indexed.

http://www.YouTube.com/watch?v=oSdWDHY3F2I

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/system-image-backup-error-IO-device-error/0c2c6efa-9cd1-4D41-B509-63993150abab

etc...

Hello Levis,

Thank you for joining and offering us the opportunity to help Microsoft Community.

Do you have any third-party software backup installed on the computer?

I appreciate that you've tried several troubleshooting steps before posting for us. I would ask you to try the advice given by JRChicago June 9, 2013 in the link provided below.

System of image 0x8078012d and 0x8007045D errors

You can also download and run the check disk utility provided by the Acer Support. See the link below for the download link.

How can I test my hard drive?

Hope the helps of information provided. Do we know the State of the question, so that we can help you further.

Tags: Windows

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