Cannot delete programs. Windows 7 says that I am not an administrator.

I'm trying to delete a program in my laptop.  I am the only user of this laptop and its sole owner.  I get an error message that says that I can not remove the program because I am not an administrator.  It is doubly annoying because I'm unable to install a similar program that I really need to use because I can't remove this program (i.e., I can't install program verizon wireless because I can't uninstall Cricket).

I have no need of several user accounts (more a user account account administrator) and will not be set up anything like that, no matter what Microsoft is necessary.  With my current setup, which is ONLY AN account with my name (and apparently not an 'administrator' account, whatever that means) how can I remove programs I didn't need?

Hi DrJJ1967,

You can try the steps below and check if the problem is resolved.

First, you will need to disable all security software on your computer and check for the issue.

Make sure that you re-enable the security program after reviewing the issue.

Then try to start your computer with the default Administrator account and check the number to do that follow the steps provided below.

Open the start menu, type lusrmgr.msc in the search line and press enter

NOTE: this file is located in C:\Windows\System32\lusrmgr.msc

a. open the User Manager and local groups.
(b) in the left pane, click the users folder.
c. in the middle pane, right click on administrator and click Properties.
d. activate the account administrator of Buit-in-
(a) clear the account is disabled box.
(b) proceed to step 6.
e. to disable the account administrator of Buit-in-
(a) check the account is disabled box.
f. click OK.
g. close the window local users and groups.
h. disconnect you, and you will now see the built-in Administrator account log additional icon (active) or removed (disabled) to the log on screen.

NOTE: Click on the Administrator icon to open a session the built-in Administrator account.

Now the steps provided above you must check if you are able to solve the problem,

If you are able to resolve the problem with the default Administrator account, then you must follow the step provided to create a new user account and set the below corrupted user profile.

Create a new user profile.

Now you must create a new user account and check the question of do you need to follow the steps below.

a. open user accounts by clicking the Start button.
b. click Control Panel.
c. click on user accounts.
d. family Safety.
e. click on user accounts.
f. click on manage another account.
g. If you are prompted for an administrator password or confirmation.
h. type the password or provide confirmation.
i. click on create a new account.
j.Type the name you want to assign to the user account.
k.Click an account type.
l.Click create an account.

Now search for the question.

Follow the link provided below to fix the damaged user profile.
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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