Cannot DISABLE the speakers of an HP Pavilion Entertainment PC

Greetings! I recently downloaded updates for the computer. Now, my speakers and the headphones does not work. I have an amber mute button that turns it on my screen on the upper left side of my keyboard. I can't activate this button. I don't have a system restore point which will allow me to restore the system to a working state before recently downloaded updates have been installed. I tried to restore the default values for my speakers. Does anyone have any suggestions? I am logged in as administrator. Help, please! Best regards, Stewart

Greetings BHK6! I discovered the solution to the problem. I restored the ORIGINAL AUDIO DRIVER. The function of speakers now. My question came on 27 December 2013 when I allowed a useless update. I went several days without the sound on my computer, and I am grateful to have the restored sound. I should have tried this solution to restore the ORIGINAL AUDIO DRIVERS several days ago. Thanks for your help. Blessings, Stewart

Tags: Notebooks

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