Cannot download my upgrade now

I've had CS6 in 2012 with CS4. My computer threw a fit and I had to have a resettlement and of course every thing is out. I reinstalled my CS4 and are now trying to reinstall my CS6 for 2 days. All goes well until I receive a notice that the Instillation is complete but elements has not been installed and they give me a long list of these elements. I went through everything I could find on instillation and cloud stuff. I'm not a member.  I want to just my reinstalled CS6. I have a Dell Inspiron PC. Great little computer.  Can someone please?

You don't need to re - install CS4 in order to re-install CS6.

Rather than troubleshooting where you are, I suggest you

  1. Uninstall CS4 and CS6,
  2. Run the cleaning of the Adobe tool
    The Adobe Creative Cloud Cleaner tool allows to solve installation problems
  3. Install CS6, enter your serial number CS6

Tags: Adobe

Similar Questions

Maybe you are looking for

  • Why not firfox see the footer of my website when IE9 does?

    I made a web site, firfox does not display the content of the entire page... why used see the footer? http://home2.btconnect.com/kcaringagency/ (test site)

  • ENVY of HP TouchSmart m6-k015dx: SD card reader works only with windows 10

    After you have installed windows 10 the SD card reader will not work.plz help me I am a student and offbeat leactures etc. in my laptop.

  • Y500 charge only up to 60% battery

    I bought a new Y500 Ideapad Notebook 2 days. The fresh battery only up to 60%, then it stops (appears 'No charge') load. How can this problem be solved?

  • Corrupt BIOS HP Pavilion DV6-6c51sa

    When I try to boot my laptop it just at a black screen and dosent boot up properly. After about a minute of waiting the caps lock light starts to blink in a cycle of two flashes, which is as I'm lead to believe there is a corruption of the BIOS. I tr

  • Aspire 771G V3 - no network via Wifi

    Dear Acer community and support, I use an Acer Aspire V3 771 G model computer laptop that I bought about 2 years ago from the Finland. It has Windows 8 is installed since the time I bought it. It also uses the Qualcomm Atheros AR5BWB222 wifi/bluetoot