BlackBerry Q10 Q10 does not recognize the sender of sms

I have a big problem.

My Q10 is recognize my contact when I am called, but does not recognize the sender of the text message when I get one.

Let me explain.

I'm from Romania. The prefix for my country + 40 TR.

Our mobile numbers starting with 07XX.XXX.XXX

When you call from another country you put only + 40 then the number of laptop without the 0 (+ 407XX.XXX.XXX)

In our country are 4 mobile operators (Vodafone, Orange, Cosmote and Digi).

There is a situation when if you are called to another network, the number makes an appearance with the prefix of the country as + 407XX.XXX.XXX and my Q10 recognizes not the same if the appellant, it is in my contact list.

Today, I noticed another BIG PROBLEM.

So, I have in my contacts... John Smith with 0722.123.456.

When I am called by him, it apears John Smith, but when I recive text message from him, it apears + 40722.123.456.

My stupid Q10 does not recognize the contact!

If I change the number on my agenda and I put + 40722.123.456 to John Smith, he acknowledged the sender of text, but it does not recognize the appellant (when I get a call from John Smith), it apears 0722.123.456.

I used a lot of o phones: Nokia (many models), Iphone, Siemens, Samsung, etc, since 1996.

I NEVER HAD THIS PROBLEM UNTIL TODAY!

EVEN WITH THE OLD MODELS AND STUPID OF NOKIA!

I CAN'T BELIEVE THAT THE NEWEST SMARTPHONE ON THE MARKET HAS THIS BUG!

I HOPE THAT SOMEONE WILL ANSWER ME SOON AND GIVE ME A SOLUTION!

P.S. the next week, I'll go on a hollyday in another country. What happens when I receive the call of my country and all my calls will be with prefix + 40?

Probably, he recognizes no contact!

You have this problem or if only my phone?

The work-around, I have read other users is to include the number of the contact in two formats...

Thus, John Smith would have one number registered with 40 +, and other registered without the + 40.

BlackBerry is aware of the issue and I hope to work on it.

Tags: BlackBerry Smartphones

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