Satellite A100: Recovery DVD does not work

I want to restore my Toshiba Satellite A100 laptop to its original factory condition, but the DVD that comes with the package of recovery does not work...

I have load to start computer press F12, and it starts on the DVD. It says "Loading RAMDISK Image", after which I am told by Toshiba customer service there should be options to clean up the hard drive or restore Windows XP.

However, after VIRTUAL disk, I see a cursor on a black screen, and then the laptop off and restarts. After the connection, NO CHANGES made...

What is the problem with that? How can I really use this recovery DVD?
Someone help me please.

Thank you.

Hello

The recovery procedure is not difficult.
Just try to boot from the recovery CD or DVD and follow the Guide on the screen line.

Your problem is very strange. You have created all the partitions on the HARD drive?
I put really t know why your recovery CD doesn't work properly, but I think you should try to completely format the disk (also partitions), then try to boot from the recovery CD.

Don't forget that the laptop is in the boot mode. (don t mix the standby or hibernation mode)

Tags: Toshiba

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